SpiceJet

✅ Verified Review | My experience with SpiceJet was very poor flying from Mumbai to Goa. The flight was delayed by 90 minutes, after boarding I asked for water but the air hostess was very rude, I asked thrice before takeoff but there was no response. The service was poor, seating arrangements are uncomfortable with not have enough legroom. The food is very expensive and of poor quality.

✅ Verified Review | BLR-DEL on B737-800. As it was Diwali day, huge rush at the check in counter, but the agents manning the counters were efficient and did a seamless check in. I was flying with Spicejet after close to 9 years, so was looking forward to the experience. Boarding was swift and without major issues. Seats cushioning was good (better than Indigo) but space was a constraint. As my ticket was a Corporate one, meal was included. I was served a full breakfast (consisting of Idli, Vada, Uttapam, Sambhar, croissant and butter). This itself was pretty heavy and I was impressed with the meal (Indigo fares so low on the meal part). After that crew asked me if I wanted a beverage. Opted for tea. They gave me a big cup of tea along with a large cookie. There was no end to the breakfast. Was hugely impressed with the service and the professionalism of the crew. To top it off, an on time arrival in DEL. Would definitely recommend Spicejet.

✅ Verified Review | Delhi to Dharamsala, Amritsar to Delhi and Delhi to Goa. I had 3 flights booked with this airline in the same month - the first was delayed by over 3 hours, the second was rescheduled to an earlier time without any communication and the third was fraught with airport handling issues. Good communication and empathy softens even the toughest customers and yet this airline does not understand this very basic of customer service. Not only did the airline not understand the impact of the delays/reschedule, they dismissed the claim of paying the fare difference for the second flight which we had to book urgently on another airline which ended up costing us more than the value of the entire trip (4 flight legs). I warn potential customers - do not be tempted by the lower cost that this airline purports to offer - the delays and reschedule will end up costing you an arm and a leg. There are other low cost airlines in India and I strongly advise you to travel with them over Spicejet. I am not sure how many people find the time to write a review but I did hear chatter at the gate (for the first flight that was delayed by over 3 hours) from other passengers who said they have also never seen an airline with this terrible on time performance. I have rated the airline 1 on some aspects below only because there is no option of a negative rating.

✅ Verified Review | Belagavi to Bengaluru. My main aim to write this review, is to thank the cabin crew with Spicejet for making my flight a memorable one by just being a warm and friendly host on board. A simple personalised greeting to a people of a particular region, or just a generous compliment all these go a long way in making someone's day. Keep it up!

✅ Verified Review | Bangalore to Pune with SpiceJet. Pathetic experience as always - flight delayed by 20 minutes and then 35 minutes with a total of 55 minutes delay. I would suggest paying a bit more but go for another airline. This is not the first time I have experienced this issue with SpiceJet.

✅ Verified Review | Dubai to Kochi. I sprained my right leg one hour before reporting at Dubai airport. The ground staff of Spice Jet arranged wheel chair for me. After that when I boarded the flight the crew were very caring and responsible. I am staying in Dubai for last 15 years and a regular flyer in different airlines many times in a year. I never had such a warm welcome and care in any other flight. Thank you for the great hospitality and care shown by your airline staff.

Hyderabad to Delhi with SpiceJet. I don't recommend this airline. For my flight, I got a message about 24 hrs before that my flight is delayed by around 90 mins citing operational reasons. Upon enquiring, they couldn't provide any further details and customer service representative hung the phone in middle of conversation, which was very rude. This delay caused my planning to be derailed. Really a pathetic service.

✅ Verified Review | I flew on 1st July from Dubai to Belgaum via Mumbai. Unfortunately my both bags did not arrive in Mumbai. The same was with more than 50+ passengers. We were given the Baggage irregularity report to be filled and told bags will be sent to our house address by next day. Nothing came till 4 days. After lot of follow up with Mumbai I received my 1 bag. Other bag was still missing. I made loads of call to Mumbai contact nos given to me but most of the times they did not answer and if they answer they give wrong information that all bags have come we are searching your bag. Even the customer service did not give clear reply. I came back to Dubai on 24th and on 27th found out that my bag was lying in Dubai only. This is the co-ordination level of Spicejet. Even after 27th the customer service team writes to me that they are working on the same and will get back asap (what a great level of co-ordination). Now they want me to settle down by giving a 1000 Rs voucher, for which I should fly spice jet again. This was the worst ever experience.

Flew with SpiceJet from Mangalore to Mumbai on 22 July 2016. Bagged tickets on sale which was very cheap. The check in took some time but I was given a window seat (on request) so I won't complain much about that. Boarding was systematic even though the flight had 95% occupancy. The flight was dot on time. Cabin was a bit smelly. Leg room was pretty good for a one and a half hour flight. Cabin crew were okay, nothing much about them. Landed before schedule at terminal 1B which I always like about SpiceJet. Overall a good flight for the fare paid.

✅ Verified Review | The flight was delayed by 45 minutes in Jaipur for no apparent reason. It finally took off at 11.45 am. Journey was supposed to be only 40 mins. Upon reaching Delhi at 12.25 it kept circling around the airport for an hour. The staff gave air traffic congestion as the cause while other flight we landing on time. Upon arrival in Delhi the ground staff misplaced the luggage and there was no one available to provide the info about luggage. After 40 mins of searching and arguing we finally got our luggage. Instead of arriving in Delhi at 12 pm, we arrived there at 2 pm which made me miss my subsequent flight at 1.55 pm. Very poor on part of Spicejet.