"disappointed with the service"
Ramesh Khandelwal (India)
✅ Trip Verified | Jaipur to Hyderabad. Too bad experience, as my schedule is ruined. My flight was on 9.15 pm on 8th june, but in evening 4pm I received a notification about 1 hour delay. Then about 5pm I received another notification for 2 hours delay. Then about 6pm I received notification for 6 hour delay. Then 11pm I received notification for 8 hours, and then finally my flight departed on 6.52 am. It is late by near about 10 hours without proper information.. Really disappointed with the service.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Jaipur to Hyderabad |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"really bad service"
K Nene (India)
✅ Trip Verified | Mumbai to Bangalore. Worst flight and service. Every time Spicejet delays flights by 1 hour. This time it's a 3 hour delay. They change the departure gate 3 times after I got the boarding pass. Now after completing all boarding they are changing the staff. SpiceJet has really bad service. Never travelling again with SpiceJet.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Bangalore |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst airline ever flown"
Robert Allen (Thailand)
❌ Not Verified | Bangkok to Mumbai via Kolkata. Without doubt the worst airline I have ever flown with. Late flights with no apologies, incredibly rude staff at the airport literally shouting at my friend and I. When we missed our connecting flight they questioned if we were stupid and offered no apology, and then made the most minimal of efforts to arrange a new flight for us - 9 hours later. The plane itself had problems with AC so it was a sweltering journey (with no water offered).
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Mumbai via Kolkata |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I will fly again"
2 reviews Francisco Fernandes (India)
✅ Trip Verified | Pune to Dubai. Departure and arrival on time. Checkin at Pune airport was quick. New aircraft and clean interior and toilets. I paid Rs 300 for chicken meal and was good. Low fare as one way cost me Rs 5500 incl tax $80 approx. with 30kgs checking and 7 kgs baggage. Seats were average. The crew were very busy on the flight selling foods and beverages. One flight attendant seemed tired and frustrated and yelled at any passenger who called from service at times. I felt extra crew member or relaxed flight attended could have made the service better. No inflight entertainment. I will fly again. This airline has on time performance record and serves decent meals.
Aircraft | Boeing 737-800 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Pune to Dubai |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"they never came back to me"
R Sravya Lakshmi (India)
✅ Trip Verified | I was travelling from Hyderabad to Visakhapatnam and I asked for noodles using credit card option as I don’t have cash at that time. The crew said they'll check it out after they are done with cash as it takes some time and they never came back to me. It’s a pathetic situation and they should be in a way to at least convince people or satisfy the customers but none of it was done. The seats are very congested and the back extension is not working at all.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Visakhapatnam |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"never fly SpiceJet again"
1 reviews B Malesh (India)
✅ Trip Verified | Bangkok to Delhi. The worst airline, first delayed for 2 hours then 4 hours and then almost 6 hours, when called customer service and they started being rude - no courtesy to help the customer. Will never fly SpiceJet again.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Bangkok to Delhi |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"quality of the service"
Saayujjya Gurung (India)
✅ Trip Verified | Bagdogra to Banglore, SpiceJet been my benchmark for Indian domestic flights (I haven't travelled abroad). A prime factor is the quality of the service provided by the air hostesses. The food and the hygiene maintained by the aircraft was excellent even though it would be lovely if more food was available at a lower price.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bagdogra to Banglore |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"aggressive and disrespecting"
P Jarnal (India)
✅ Trip Verified | Varanasi to Goa via Hyderabad. They have worst cabin crew I've ever seen. Very aggressive and disrespecting. They have no manners to talk to someone. The air hostess was shouting at people for no apparent reason.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Varanasi to Goa via Hyderabad |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Pretty bad experience"
A Kareeb (United Kingdom)
✅ Trip Verified | Patna to Mumbai. Pretty bad experience actually. My flight from Patna was delayed, so I missed my connecting international flight, I was not informed of the delay. I came to know when I reached the airport. Ground staff did not care about the stress we were under because of it with a 2 year old. Rude and unprofessional behavior. I think we should have been a priority because of the onward journey, they did not take any responsibility for it. We also had to pay extra for the luggage even when this was part of the deal with an international journey. Had to spend 2000 pounds to buy a new ticket over night after spending the night on the airport. Horrible customer care and no accountability.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Patna to Mumbai |
Date Flown | April 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"pathetic service"
Sayali Shitole (India)
✅ Trip Verified | Goa to Pune. Pathetic service it was supposed to fly at 2pm its 2.30 pm and still they are boarding passengers. For what joy is this delay. Its too hot outside and their fans are too slow to cool the cabin. The worst.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Goa to Pune |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |