"Horrible experience with this airline"
N Jaltam (India)
✅ Trip Verified | This airline should shut down. Re-scheduled many times. I took a margin of 5 hours between my follow up train. Indian railways was bang on time and even 5 hours were not enough for them to resolve their internal problems. I missed my train and was sitting helpless at airport in mid ight with my kids. Horrible experience with this airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Rescheduled so many times"
S Suryawanshi (India)
Not Verified | 12 hours late. No ground arrangements, No food provided. Rescheduled so many times. Not only my flight other Mumbai Kolkata and Delhi flight were delayed beyond limit. No valid reason for delay. No blankets provided to customers even after demand. Even at the time of boarding, no announcement
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Goa to Pune |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“no facilities provided”
Pratik Kadu (India)
✅ Trip Verified | I have booked my SpiceJet flight from DXB to BOM airport, this flight was delayed for 7 hrs but there was no email or call from customer services, around 200 passengers are waiting for the flight. It was my worst experience ever and the same for more than 199 passengers experience. Also there was no facilities provided such as hotel appointments or food or offering a glass of water to passengers. I’m highly recommending to not ever book this flight.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Dubai to Mumbai |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Truly third class airline"
S Janeer (India)
✅ Trip Verified | Flight canceled. The staff has regret no feelings for passengers. I was so depressed where to go with my daughter at 12 am. Truly third class airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kolkata to Delhi |
Date Flown | November 2023 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Their timeliness is the worst"
Jayraj Dabral (India)
✅ Trip Verified | SpiceJet is the worst airline in the world. My last 5 SpiceJet experiences. 1 flight cancellation, 1 airport change, 3 flights depart delayed twice to thrice. SpiceJet interior experience is the worst, their on-ground services are pathetic. Their customer service is unresponsive. Their timeliness is the worst. Please avoid this worst service provider if possible.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Kolkata |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"completely unreliable"
Jnana Devaprasad (India)
Not Verified | The worst airline ever, period! A really disappointing encounter. To begin with, their website loads incredibly slowly due to its terrible user experience. Despite everyone's criticism, I made my first-ever flight reservation due to some time constraints, and guess what? They were entirely correct. My flight, which was scheduled to depart at 10:20 pm, was originally changed to 1:55 am, extended to 4:10 am, and then delayed again to 4:40am while I was at the airport. Being a professional with a demanding schedule, I trusted and reserved this flight to have surgery the next morning. Please consider other airlines before making a commitment with Spicejet. This airline is completely unreliable. I have been away from home for nearly six years, and no other airline has ever caused me these kind of problems.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Bangalore |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff is rude and arrogant"
R Prasanna (India)
✅ Trip Verified | It's better to not fly if this is the last option for you to fly. The flight is delayed is no reason. The time of delay is never communicated. The duration of delay can ever extend. And the biggest issue is that they won't ever approach or be available to address the concerns of the passengers. The response to why the delay happened will be so technical that you will wish to not have asked for it. The staff is rude and arrogant. In short, avoid this at all costs unless you have nothing to do on the day you wish to fly and are okay to spend time walking around the airport or spend time shopping at the airport.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Mumbai |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"I enjoyed my journey"
S Marhan (India)
✅ Trip Verified | It was a brilliant experience with this airline, I have flew many time with other airline, but, I enjoyed my journey with this airline and the staff. Behavior of the staff is very polite and sweet.
Aircraft | Boeing 737 MAX 8 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Bangalore |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"No proper customer support"
Vignesh Vicky (India)
Not Verified | Very worst airline. No proper customer support. They will change flight departure time for there comfortable time. Won’t refund the money if the issue is from SpiceJet. Won’t give any prior message if the flight get cancelled by text message or by WhatsApp. SpiceJet is good only for promotions. No response from airport SpiceJet customer care in Mumbai airport terminal no1. Because this change I have spent 3000rs for cab for travelling to airport.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Mumbai to Chennai |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"must value its customer's time"
Apurba Patra (India)
✅ Trip Verified | Flight has been delayed up to 1.20 hrs. Being a passenger delay is understandable or adjustable upto 10-15 mins in the worst scenario 30 mins but 1.2 hrs is too late. Spicejet must value its customer's time.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Kolkata |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |