"Very disappointed"
Zainab Karim (India)
✅ Trip Verified | Hyderabad to Jaipur. The cabin crew was not at all helpful. This experience has made us realise not to choose Spicejet again for our trips. Very disappointed.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Jaipur |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"my last flight with SpiceJet"
Biswanath Pal (India)
✅ Trip Verified | Delhi to Kolkata. This is probably going to be my last flight at Spice Jet, SG-272 had my worst experience ever, now the flight has been delayed but i have been on delayed flights before this but this takes it to new heights because my flight was to depart at 9:25 but I received notification that it was going to depart at 1:45 pm at 11:15 am which was already 2 hours after the original departure time. All other flights namely indigo were departing at their times normally only spice jet planes somehow didn't take off, thats just so problematic. Then again I received a message on my phone at 1 pm that it was going to take off at 2:30 then finally it took off at 3pm. When we landed the crew were least bothered to know the belt number the luggage is going to be available at, they said it was going to be at belt-8 but it was available at 9 which i found out on enquiring separately, after waiting almost 15-20 minutes at Belt-8 which stopped. It was a horrible spice jet experience, and thats why its probably going to be my last flight with SpiceJet.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Kolkata |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Cancelled the trip"
Chetan Sadhu (United States)
Not Verified | Delhi to Shirdi. Worst airline. Cancelled the trip from Delhi to Shirdi few minutes before the boarding. No heads up and advanced notice. Spent 1000 Rs on uber not to mention the early morning inconvenience with my family. There is zero accountability and 100% incompetence top to bottom.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Shirdi |
Date Flown | December 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Spicemax was worth it"
Daniel Boyd (Thailand)
✅ Trip Verified | Bangkok to Delhi. Added Spicemax to our ticket and it was worth it. Had a complimentary Glenfiddich with my free meal. Food was good, if a bit bland. Leg room was good in seat 7E. Staff were pleasant and on the ball. Tiniest toilet I've ever been in, but we don't spend much time there! Highly recommended.
Aircraft | Boeing 737-800 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Delhi |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Unprofessional"
Dilip Kumar (India)
✅ Trip Verified | Unprofessional, every two weeks once I travel to Tirupati from Hyderabad. My tickets were prebooked by company and seat allocated. Once we come to that desk they will change seat and will give their preference seat. Actually mine is 2B, have given 3D ,if we question it’s not confirmed they will say. Its not first time, always.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tirupati to Hyderabad |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"precise, respectful and behaved professionally"
Ajoy Chandnani (United Arab Emirates)
✅ Trip Verified | Hyderabad to Kishangarh with SpiceJet. Flight was comfortable. Toilet cleanliness and hygiene is thing to worry about. Inflight attendants were precise, respectful and behaved professionally. SpiceJet primarily struggles with timelines.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Kishangarh |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Delayed by 8 hours"
P Shasawath (India)
✅ Trip Verified | Delhi to Bengaluru. Flight Delayed by 8 hours and we were not even provided food or lounge access. First they told that our flight is delayed by an hour and at check in they informed that inter connecting flight will be hard to catch due to delay so we suggest you to take another flight after 8 hours! Despite having a senior citizen as a customer they did not provide lounge and food for the 8 hours delay.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Bengaluru |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"unprofessional and unethical"
S Hadanty (India)
✅ Trip Verified | We are a family of 4 traveling to Shirdi and at the gate, we were told the flight on 19 December has been cancelled due to inclement weather at Shirdi. I checked with the local guys and the weather was fine with 30 C high and clear sky. There were other flights which landed at Shirdi today. Clearly, Spicejet was hiding the real reasons. My travel plan was disrupted completely, and also my hotel and other bookings were lost as well. Very unprofessional and unethical.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Shirdi |
Date Flown | September 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"charged due to overweight bag"
S Markul (India)
✅ Trip Verified | Delhi to Bangalore. At the boarding pass counter. the counter staff charged me due to overweight bag due to snack items which I ate even before boarding. Flight was late for hours and in flight environment was very irritating. It may be a cheap flight but at cost of mental peace. Looks like the staff do not want customers to travel again with them.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Bangalore |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"food was very poor"
Kaifee Ahmad (India)
Not Verified | New Delhi to Aurangabad. Quality of food was very poor. Food was tasteless and not fresh. Though they have kept the food hot using an oven. Please request improve the quality and quantity of food to justify the price tag.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | New Delhi to Aurangabad |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |