SpiceJet

✅ Trip Verified | I wanted to let you know how much I appreciated the service provided to me and my family by the crew staff below of SG 968 on 8 November. I know how much time and effort they invested to not only make us safe during these hard times, but also to ensure that all passenger's needs are addressed and fulfilled. These ladies need to be rewarded for their efforts as being at the forefront of all this requires a lot of courage. Once again thanking the bold and beautiful ladies for their service.

✅ Trip Verified | I would like to appreciate your Cabin Crew for her excellent hospitality and customer service on my trip from Mangalore to Mumbai. I booked a Spice Max ticket and I was offered a vegetarian meal. I asked her if I could exchange it with a non vegetarian meal. She apologized saying there was no non veg option on my ticket. However she tried her best to look if there was non available with her crew member at the back. Unfortunately there was not. She came back to me and offered a few munchies for which I denied. What really impressed me was, she truly was concerned about me being hungry and she offered me her meal saying sir I can offer you my meal, please have it. This gesture of hers made my day. I never expected such care and warmth, she was very grounded and so real, not like she was doing her job. I was treated like a guest and not a mere passenger, she was kind and kept checking if I was really okay, I was truly moved. This was one of my best experiences of customer service in India.

Not Verified | SpiceJet had excellent flight attendants. They were extremely courteous to me and my family, the cleanliness and everything were in proper shape. The flight took off and landed in time. The flight attendant even managed some hot beverages on my request for me and my family. Thank you SpiceJet.

✅ Trip Verified | Excellent service provided by Mohini & her team. Them took very good care of all passengers. Covid -19 measures/precaution were also taken by the staff in air as well as on ground.

✅ Trip Verified | Today the take off of my flight from Chennai to Kochi scheduled at 8.25 was delayed for 1 hour 40 minutes due to bad weather. I landed at Cochin Airport at 11.45am. According to plans I was to reach home in 10.30 am and take part in an important on-line international meeting from 11.30. I conveyed my difficulty to Spicejet officials at the Airport who quickly swung in to action. They contacted the Airport authority and quickly managed a good comfortable and sound proof place for me to switch on the system and engage in the meeting. I could make the presentation well in time. Thanks to the empathetic team who understood the crux of the situation and extended valuable timely help. A

✅ Trip Verified | Very well trained and professional Crew. Flight was hosted with two capable and highly professional set of crews Miss Disha and Miss Mary. Water is not served in a organised manner and some passengers are left. But here distribution was organised. The night before boarding the Flight at CCU I had a minor Fracture a in my ankle so i had removed the shoes during sitting as it was very Painful. After Landing staff assisted me to tie my bandages around and wear my shoes. She wore a Pair of Gloves sprayed sanitisers on the shoes and helped me tie the laces. Social distancing was maintained in the Flight. Prior to this I had a bad experience with Spicejet that was in 2019. After that I never choose Spicejet. Due to some condition I had to choose spicejet. After this recent flight I can feel the difference clearly that spicejet has kept professional crews on board.

✅ Trip Verified | I am a traveler who took the flight SG140 from Calicut to Dubai. I had to draft this mail because I was so pleased with the hospitality that the aircrew exhibited. The air hosts and air hostesses were very kind and pleasant in their communication with passengers. Also to note was how they kept the washroom sanitized after every five passengers had accessed it. I personally had a very bad headache that day and they helped me overcome that by providing excellent service. They were very polite (although I know it is their job). The steward was very kind to first ask me if I had taken food before getting me a pill and lukewarm water (this matters because medicines have to be taken after food and with lukewarm water and not every flight steward/stewardess bothers to make sure if the passenger has eaten something and if the temperature of the water is right). After this, the stewardess approached me a second time to enquire if I was doing okay and if I needed something which I thought was a very sweet and generous gesture from their side and I was so satisfied and happy because I had never received that kind of treatment on any flight before. I know it is the job of an air host/hostess to attend to the passengers, but to date, on every flight I've been to, none of them have come back to enquire about my health after attending to me once. This gesture, even though it was small, made me feel so contented and I'm pleased to have had the chance to be a passenger on board this flight. Thank you SpiceJet and thank you cabin crew of SG140.

✅ Trip Verified | Good cabin staff and great service, would surely fly again. Even though they are not serving anything onboard the flight still they made sure I enjoyed a comfortable and safe journey.

✅ Trip Verified | Had a great experience. The flight was clean, hygienic, good cabin temperature, excellent clarity of announcement, friendly cabin crew/in-flight attendants. Congrats to SpiceJet and the team that flew SG-322 on 26th Oct morning.

✅ Trip Verified | I am writing review first time for Spicejet. Liked my travel because of the crew they was very helpful and very polite. Me experience was fantabulous it's saved me in two and half hour flight.