SpiceJet

✅ Trip Verified | Delay due to bad weather conditions. Flight was delayed by 2 hrs but attendant kept saying flight will depart in 5 mins. We were boarded into flight before time. With corona around we would have expected to have waited in airport, but here had to wait inside small aircraft

Not Verified | I booked the ticket but yet to fly. This would be my first Travel in spicejet. But suddenly got a message that the ticket has been changed to next day. That means 24hrs delay. They given 2 contact numbers but when I call those numbers it shows busy most of the time. When I able to connect it says Your call is important to us and waiting time is 60 min. Is this a joke!! So basically I needed to look for other options but unable to reach airlines. I don’t think airline can imagine the situation. No word to explain how unsatisfied I am.

✅ Trip Verified | This was my experience with SpiceJet and I am not at all satisfied with the services provided. First of all booking page says that it's a non stop flight of duration of 4:20hrs but it's not. (BLR-DEL) Secondly return flight was of 4:20hrs (says non-stop) but it's not. It's via Pune and now the halt has been increased from 30min to 6hrs. There is no use of utilising flight as it's wasting my whole day with a halt of 6hrs. Now while cancelling this return ticket of around Rs 4.2K, te refund amount calculated is just Rs 572. So it's like I had money and I have wasted this with SpiceJet. Kindly review your service and enhance the customer service/booking interface or at least provide clarity to customers. Please don't lie. If there was an option to reveiew SpiceJet in negative, I would have done that without a second thought.

✅ Trip Verified | We were on SG 174 flying from Dubai to Mumbai on the 30th November, 2020. Our baggage didn’t arrive on the same flight! After harassing almost every single passenger on the plane to pay for excess baggage even if it was just 1 kg, SpiceJethas decided not to load baggage of over 34 passengers on that flight. After a lot of of harassmentand a duration of 4 days, we have received our bags today in the worst possible condition, and they’ve come in an auto rickshaw! ALL our locked bags were tampered with. Beyond disappointed and disgusted!

Not Verified | Bengaluru to Kolkata. Great Service and comfortable journey. The flight was on time. The cabin crew were very professional and helpful. Overall, a comfortable journey. Thank you SpiceJet. Will surely fly again.

✅ Trip Verified | Delhi to Patna with SpiceJet. Excellent experience from ground to air, everything was amazing , especially the crew members. Kudos to them. I booked smax and my boarding and everything was on priority.

✅ Trip Verified | Got the opportunity to travel on Spicejet during the COVID pandemic. It was a great experience altogether even discounting the fact that I used their SpiceMax service. The cabin crew were very friendly and helpful. The process of boarding and deplaning were also conducted in a professional manner to avoid over crowding.

✅ Trip Verified | Jabalpur to Delhi. They are delaying the flight without giving any reason. We boarded bus for the flight than they asked us to step down and wait back inside without giving any explanation. Unprofessional attitude, staff has no idea how to handle situation and not giving any proper answers to satisfy the passengers who are waiting. Flight was 40 mins late arriving.

Not Verified | Great inflight experience with generous and well versed staff. Leg room was disappointing but otherwise a wonderful journey throughout. Would recommend SpiceJet as a flight option to friends and colleagues.

Not Verified | Extremely frustrating and pathetic service by SpiceJet. Booked flight from Amritsar to Mumbai via Delhi. At the last moment they changed the time and surprisingly laying off time was 16 hrs. Not even having the option to change flight or refund. Never ever had such a traumatic journey since I started travelling.