SpiceJet

✅ Trip Verified | Flown on this route yesterday SpiceJet is a LCC so expectation was not so high and overall experience was good. Check in at airport was not needed as I was travelling with only hand baggage so web checking soft copy was ok to travel. Boarding started on time and also took off before time. Cabin was ok, legroom was ok wrt LCC, not too cramped, looks fresh and clean. They also offers complimentary IFE through WIFI, can be used on personal mobile/tab/laptop. Staff were courteous, reached Darbhanga on time. Overall good experience wrt a LCC.

✅ Trip Verified | I was delighted to fly with SpiceJet as my recent experience with them was fantastic. The cabin crew were professional and kept their cool throughout the journey. Their hospitality was commendable.

✅ Trip Verified | The worst experience ever. These guys know how to loot the money from customers. Never in my life have I paid for my laptop bag. And they charge for duty free weight. The ticket was of 6k inr and they charge me 5k for my laptop bag which was only 5kg. And the worst part is they ask for money at the last spot where we have to board the flight. So that the passenger is not left with any other option.

✅ Trip Verified | Seats are comparable if compare to other budget airlines. Cabin crews are friendly and hospitality service given with smiles. Very happy and enjoy experience.

✅ Trip Verified | SpiceJet has one of the best customer care executives. I had to catch a plane from Goa to New Delhi. However, by mistake I booked my flight from New Delhi to Goa. I had lost all my hopes of retrieving my money but their employee helped me greatly. Even though it was a commercial line, she kept guiding me for around 40 minutes. Not only did she help me save around Rs. 17,000, she advised me step by step throughout the call on how to carry out the process. I'm deeply indebted to her from the bottom of my heart and really congratulate them for having such a caring and helpful agent. Thank you so much for your support and cooperation SpiceJet.

✅ Trip Verified | The worst flight I have ever experienced. They count your luggage at per person instead of weight. No service at all. The crew doesn’t provide proper snacks if you pay for it at time of booking the flight. At the time of snacks they gives you 2 biscuits and a 10 rupees juice. When we demanded tea or coffee they make lame excuses. They charge extra for luggage without checking their weight. Worst flight ever. I am not travelling Spicejet ever again and won’t recommend to anyone.

Not Verified | The worst international flight experience! We paid for priority check in and Spice Max but we literally had to beg for all the services we were entitled to, in fact their staff asked us to get into the regular queues and wait saying there are no priority services, we literally had to fight for it. Also this airline makes you pay extra for what you shop from duty free! They weigh your cabin baggage again after check in before you enter the flight and ask you to pay. Horrible experience and wouldn’t recommend it to anyone!

Not Verified | I had a flight scheduled on 8th Jan' 22 from Mum to Sri (SG 944). Due to bad weather conditions in Srinagar, the flight got cancelled which is understandable. The flight was almost full. So instead of getting us on another flight the next day, they told us that all the direct flights for the next day are cancelled and are also full for the upcoming 3 days. They are then providing us indirect flight via Delhi after 2 days. I am still following up with my accomodation issues in Kashmir for change in dates and not sure if i will get a refund for my hotel bookings. Also, they are not adjusting us for direct flights and i have to additionally budget my stay option in Delhi for one night as well. How can an airline be so ignorant to the travellers since we are the reason you guys have business. My cancelled flight was almost full, and they could have simply scheduled another flight for the next day. But they are now giving us indirect flights at the charge of direct flights which is generally higher. The staff was lying to the crowd that the direct flights are cancelled and giving us indirect flights. And at the same time, they were taking a few passengers to the side and booking them on direct flights. I was one of them but they later told me that the direct flight just got fully booked but don't tell the rest of the passengers that the flights are operating. This is literally the worst situation any airline has put me through.

✅ Trip Verified | One of the worst flight I have ever seen. This service is very bad. I traveled 3rd time in this flight with SpiceJet. Every time flight is late and having bad experience. Consider this the choose another flight

Not Verified | Worst staff and not at all concerned. I had travelled all the way from Solapur to Mumbai to catch my early morning flight to Jabalpur and after standing there in the check-in line for 2 hours they say your flight has been rescheduled to the evening after 12 hours and no communication was made to me for this rescheduling. In fact I was getting upgrading and priority services messages but no message for flight been delayed. The staff at Mumbai airport didn't even bother to convey this very well. Pathetic airline. I wouldn't suggest it to anyone.