Southwest Airlines

Was headed back home from the holidays. Southwest Airlines flight attendants on flight 1857 from Baltimore to Nassau on December 1st were awesome. I don't like flying but one particular lady stood out and made the entire flight unforgettable. Their service was great and a wonderful team. It was my first flight with this airline it sure won't be the last. Excellent service.

Ft Lauderdale to Minneapolis with Southwest Airlines. First of all the no seat assignment thing is ridiculous, as if traveling doesn't come with enough chores as it is both on the leaving and returning flights my wife is sitting there waiting to get as far up the seating queue as possible. Not that it mattered since the return flight was delayed past the time our connecting flight flew out. They ended up putting us up in a Holiday Inn but we had to pay for a cab back to the airport since the flight we were booked on was too early for shuttle service. Then we got here and baggage check service is closed until 45 minutes before the flight and we're way at the back of the seating queue.

Southwest Airlines flight 2932, from Denver to Chicago Midway. Although a totally full end of Thanksgiving weekend (Sunday PM} flight, all went very smoothly. Professional and courteous airport and cabin staff handle all with aplomb. Southwest Airlines is efficient, and at a good price point. I'm new to Southwest, and now I am a big fan!

Flew MDW - DEN #6151 on Thanksgiving morning, an A seat near rear, flight almost totally full (except for B seat adjacent me!). Despite the crowd and a 1 hour weather delay, all went smoothly; many toddlers, several folks in wheelchairs, and even a pet dog, all handled with dispatch. Pleasant and professional cabin staff. My first time with Southwest Airlines and I aim to use them again! My main "criteria" with most everything is "I shouldn't have to 'notice' anything", meaning all should work as planned, no drama, no hassle. WN met and exceeded my "criteria scale rating" in this regard, so my highest recommendation.

After booking an 8am flight from LaGuardia to Denver for the day before Thanksgiving, I woke up 4 hours after my alarm at 9am. I thought my Thanksgiving travel plans were destroyed but I hopped in a cab and Southwest put me on the next flight at 10.30 through Atlanta without any trouble or extra fees. In Atlanta, Southwest is on their game. The flight is on time, the gate is lively with a charismatic host cracking jokes, and they're giving out free cookies.

Arrived at airport in a timely manner and was told that we were moved up on standby by list. Got told I was number one for 945 flight, didn't make the flight however my better half did. Was put on the 1030 standby list, still number 1 on list, and the agent sends three people ahead of me that were on vacation and worked for Southwest. Unbelievable is all I can say. 1230 flight she puts a guy ahead of me that said he would pay extra.

First of all let me say that I have been flying for years and Southwest is my absolute favorite airlines. I don't know what happened this year but I always fly to Fort Lauderdale, Florida every April. Now when I am ready to book a flight the prices are horrendous. $800 to $900 to fly to Florida from Hartford. It is unbelievable. The times are terrible. I can't imagine what happened to this wonderful airline. There are hardly any flights. Keeps saying unavailable or sold out. I went on the web site exactly 1 minute after they opened their site and that is what it said, sold out, that is impossible. Usually their flights are $300 to $400 for that trip, so what happened? Usually my rating would be 10 but not right now.

Flying out of Las Vegas is often a depressing experience. The airport can be full gamblers who lost, or people sad to see their vacations end. The security line and line for the ticket counters can be infinite. On my flight, there was a gate change about 20 minutes before our flight was to board. This wasn't announced until shortly after we were supposed to board. There was some additional delay in boarding and our flight left about 30 minutes late. On Southwest, there are no assigned seats. I elected for $12 for the advanced check in option, and was assigned slot B5 (which is equivalent to the 65th person to board the aircraft). I had no problem finding a seat I liked, window seat near the front of the plane. There was wifi with about 20 live TV channels available on your own device. One thing I like about Southwest is they do not take themselves that seriously. Humor and a laid back attitude is common among ground staff and flight crew. The crew on my flight were attentive and friendly. Southwest also does not charge a bag or change fee. I booked the lowest fare and my fare went down a few times. I was simply able to change my flight to the current fare and a credit is now in my account to use towards future flights. I do not get my money back per say, but I do not lose it either. Try that with any other airline these days. And they still serve snacks.

Reno to Las Vegas return. This route with Southwest Airlines is always easy and reasonably on time. 10 minute late departure which was well posted and the time was made up in the air. Ground staff pleasant and helpful. Cabin crew friendly and flight only 75% full so nice to have some extra room. Was raining and snowing on departure and once up in the air we were above the clouds and in the sun. Very little turbulence. Coming home was a full flight, but on time. Everyone was in a good mood. Beautiful night time takeoff over the lights of Vegas and before you knew it we were descending into Reno. Well done Southwest. Keep it up.

Southwest Airlines is the worst airline I've ever seen. You don't have a seat assignment and are herded in like cattle. Forget it if you're traveling with someone, as there is no chance you'll get to sit by them and no chance anyone will try and accommodate two people together. Southwest Airlines is up there with Spirit Airlines as the worst company I've ever flown and I will never book a ticket with them again