Southwest Airlines

Portland to Los Angeles wit Southwest. Great Airline. They sell fares based upon one way. It is great if you want to fly into one city and out of another city. No bag fee's or change fee's. The only draw back is open seating based upon the 24 hour check in when you are signed group A. B, or C. That is ok because the aircraft they use are 737's and the connections give me a chance to stretch my leg's. They also offer a beverage and snack service.

✅ Verified Review | Flew Southwest from Phoenix to Orange County on a Saturday evening. I checked-in using self-serve kiosk at the airport. Kiosk gave me a temporary pass that I needed to collect my real boarding pass at the gate. Security lines were very short in Phoenix that evening. Agent at the gate was very courteous and professional despite having just dealt with an unhappy customer before me. Inside the cabin, I was surprised by how energetic and jovial the flight attendants were despite the flight being on a Saturday evening.

I flew Southwest Airlines with my band on our spring break trip. The cabin staff was amazing and very accommodating. We took off on-time with no problems or delays. The airport staff was amazing, I accidentally left my bag in the gate area and the gate agent walks onto the plane with my duffel bag. Inflight service with Free snacks and drinks. The new plane was beautiful with the mood lighting. Will definitely fly in the future!

I started my travel today with a 7.25am Southwest Airlines flight from NY, with Orlando being my final destination on a 9.45am. As of now, it is 1pm and I am still in the connecting airport set to depart at 5pm. A 7 hour delay you ask? What possibly could have happened? All we are told is that there is an equipment issue and we are to wait. There have been 4 flights from BWI to MCO set to depart after mine that have already left as we wait 7 hours for a flight. Severely disappointed. I will not be flying SW again.

Reno to Las Vegas return with Southwest Airlines. Third trip this year on this route and it is a very consistent one. Usually on time or a few minutes delay but nothing to worry about. Service is good, ground staff were excellent as we were running late and checked in about 30 minutes before take off. Reno airport is a breeze to go through so never any lines at TSA. Our bags made it on to the flight even though we got the dreaded Late Check-In tag. Quick flight to Vegas, friendly FA's, pilot communicated with us, typical beverage and peanut service, bags quick to pick up in Vegas and then the same coming back to Reno. Southwest works great for me.

Orlando to Hartford. My sister and I got split up while boarding this flight. We were on extreme opposite sides of the plane. We hadn't flown in a long time so it was uncomfortable to begin with. Of course, I was not okay with this and began to complain. The flight attendant said that I needed to take a seat. So I did and I told him how unsatisfied I was with the airline. He was like well you're still going to need to take a seat. I sat down and said that I'm going to write a complaint about the airline. What if I had children, someone who had extreme anxiety, or another issue. Luckily that was not the case, but they should do something about the seating process. When we purchased the tickets it said entertainment such as tv, movies and wifi would be included. There was not one tv and the wifi did not work.

Denver to Cancun with Southwest Airlines. We were a group travelling for a wedding on 1 flight. No one was able to sit together. The boarding process is ridiculous, you have the first people boarding sitting in the aisle or window seats, leaving the middle seats for the tailend of boarding. Out of 20 people in our group we were able to sit together here and there. Additionally, why allow large carry on luggage? It would make more sense to limit the carry on because that is what slows down the boarding process, not assigned seating. This is most likely the last time I will fly Southwest - there is no care or concern for families traveling together, even if I have to pay more it will be worth it to have the ability to travel with my family and friends.

Manchester–Boston to San Diego. So I purchase the "Early Bird" option five months before my scheduled flight. My daughter is on same flight and does not purchase "Early Bird" option. Southwest advertises "Early Bird" option completes your check in for you and I get my preboard A-31. So my daughter checks in 24 hours before scheduled flight and gets preboard A-30. So I pay for "Early Board" option and she boards ahead of me ? I call and was told to complete my flight then file a complaint? Think they would fix issue before wronging a loyal Southwest customer. I file complaint after completing travel and was reimbursed the payment for the "Early Bird" option but was told they will do it this time but sometimes it happens? How many others boarded ahead of me without paying the extra fee? Sounds like a scam to me! Have you seen this Southwest Commercial on television: Transfarency - We don't dream up ways to trick you into paying more. Sounds like they did and customers don't realize. Very unhappy Southwest customer.

Why bother to upgrade on Southwest? Flew from Providence to Tampa. On the first flight there were 17 wheelchairs that delayed the flight for over 25 minutes. We ended up more than halfway back in the plane despite the A boarding. On landing, hearing first on last off, only 3 individuals required assistance. Arriving early at the airport today I observed six people going to Baltimore in wheelchairs, 3 walked a fair distance to get coffee, afterwards one even "hobbled up" to the gate person to make sure she didn't need "real documentation". On my boarding later there was a family of 6, one about aged six, pre-boarding. I asked and was told it was a disability issue. Really? Four or five people needed for one teenager or maybe the 6/year old? As a former special needs and kindergarten teacher I get it, but as a consumer I know an abuse of the system too. I will not pay to upgrade and perhaps not fly Southwest again. I don't think the airline will change as long as this is ignored by consumers.

Orlando to Las Vegas with Southwest. All the services were ok but I was traveling with my wife who is almost deaf, or hearing impaired, and I always travel with her and I sit close to her to assist her with anything. The way Southwest do seating we did not find seat together and we were far awy from each other, and it was only after I claimed loudly the inconvenience that a kind passenger moved from their seat and allowed us to seat together. But the flight crew never have the courtesy to make that kind of acomodation. I felt helpless and uncomfortable with that.