SmartWings customer review
Bernard Geiben
Although I am a Frequent Air France flyer I started to use SmartWings lately on monthly- weekly flights to Prague (CDG-PRG-CDG). Excellent low cost airline friendly and efficient service. All flights I took so far were on time both ways. I am aware of the many complaints about CDG terminals but although T3 is a "no-frills" and rather basic facility it's a change from the hassle and disorganization of T1 and T2 . Whenever schedule permits (even their departure and arrival hours in both cities are very convenient) I will use this airline. On a short trip you get at least what you pay for as far as food and drinks are concerned.
Recommended | no |
SmartWings customer review
V Davis
Myself and my flatmate flew smartwings from Gatwick to Prague around xmas time. Both flights were delayed. Going out the delay was 2hours coming back 3.30 hours. While I appreciate that delays can occur I did not expect to be sitting around with no information. In fact in Prague people were lying around near the departure gate 30mins after the plane was due to leave - with no revised departure time or information. At no point was there any apology or explanation. Interestingly I was dropping a friend off at Gatwick after xmas and noticed that the same flight had been delayed again. I would not fly SmartWings again. While the flight was average there total disorganisation and blatant disregard of passengers was appalling.
Recommended | no |
SmartWings customer review
Carl Erik Larsen
Flew SmartWings CPH-PRG and back. Of course being a low cost carrier they offer a one class service. Seat pitch is ok. You get what you pay for in my case aprox. USD 200. Cabin isnn't that pretty but service is ok. Cabin crew do a nice job and prices for soft drinks are reasonable (1 to 1½ EUR). Most importantly both my out and inbound flights departed and arrived a little ahead of schedule
Recommended | no |