SmartLynx Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1 reviews
2/10
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2/10

"experience is pretty bad"

(Estonia)

Not Verified | Overall experience is pretty bad. Had a charter flight from Tallinn to Rhodes, included in our NovaTours package holiday. We flew a tiny, nearly 20 years old A320, which had nearly no leg room at all. This time we only had an hour long delay which is pretty little for this airline. Once we had our flight delayed for 10 hours. As always, SmartLynx has no free food or drinks at all. A can of coke costs about 3-4 euros, which is too expensive. What I really liked was the cabin crew, who were friendly and nice. I think they are the best part of the entire airline. The plane has no entertainment at all, although you can purchase a small colouring book for children, which costs about 6 euros (and does not even have pencils included). Our seats had a broken arm, which literally fell apart for two pieces. Under the seats there was a USB charging port, which did not work. I don't recommend flying this airline, especially on their A320 flights. If you'll have no choice of an airline, choose A321 flights. Smartlynx's A321 are a much better experience than their other aircraft.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTallinn to Rhodes
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
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