Smartavia

Customer Reviews

No Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
1/10
No Skytrax Rating
Filter Reviews by :
Show
1/10

"Avoid flying, unless really necessary"

(Russian Federation)

Trip Verified | Impossible to do online check-in, unless you pay for the seat selection. Ridiculous carry-on limits, what happened to IATA guidelines? Seats have no legroom at all. And can't say the cost was low for a low-cost airline. Avoid flying, unless really necessary.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSt.Petersburg to Kazan
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"no service, but cheap ticket"

(Russian Federation)

Trip Verified | First flight was okay, 10kg carry-on, no questions. Small seats, no service, but cheap ticket. Flight back was a disaster, I wasn’t allowed to take the same bag back! Bag should fit in a tiny rack, where even laptop doesn’t fit. At first they tried to scam me into paying €35 for “oversized” carry-on (the ticket cost €42). After one hour of fighting with the staff they found another rule: that laptop can be taken separately. Never again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
Route St. Petersburg to Kazan
Date FlownAugust 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no