Small Planet Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 85 reviews
6/10
No Skytrax Rating
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10/10

"plane interior was modern"

(United Kingdom)

Manchester to Palma with Small Planet Airlines. After reading some of the bad reviews I was a bit nervous but I can honestly say they was just as good as any other airline I've used - only cheaper in price. The plane interior was nice and modern, the staff friendly, the pilot even let children come and have a look in cockpit before we set off. I would definitely recommend.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMAN to PMI
Date FlownJune 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"staff were exceptional"

(United Kingdom)

London Gatwick to Banjul with Small Planet Airlines. I had never heard of this airline - as a volunteer charity worker in The Gambia, my usual route was either from Birmingham or Manchester. An urgent issue arose and the only option available was with Small Planet out of Gatwick. The plane was well appointed, with comfortable seats and a surprising amount of leg room. The meals were of a better standard than usual - and the cabin staff were exceptional. Nothing was too much trouble. So would I travel with them again? Definitely.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLGW to BJL
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"staff really pleasant"

(United Kingdom)

Manchester to Palma with Small Planet Airlines. Just got back from a family holiday with Small Planet. I had never heard of this company before but to be honest the price was right. Haven't been abroad since starting a family 8 years ago so was more than a little worried after reading the reviews once we had actually booked but didn't have any need to whatsoever. The staff were really pleasant, helpful and efficient. The flight outbound left on time. The aircraft was just like in the pictures on their website - nice, clean, new and brightly coloured. Felt in safe and had 2 very pleasant flights. The inbound flight was delayed by 30 mins but nothing too major in my eyes. Would absolutely recommend and would definitely fly with them again.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMAN to PMI
Date FlownJune 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"no updates given"

(United Kingdom)

Verified Review | Flew Small Planet Airlines from Humberside to Verona. Flight due to depart at 07.00. Delayed until 13.25. No crew available. No updates given. No apologies. Certainly don't recommend this airline. Seven day break in Lake Garda now reduced to six days. I'm sure any other half decent airline would have provided a relief crew.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteHUY to VRN
Date FlownJune 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

"both flights a pleasure"

(United Kingdom)

We are just back from a flight from Gatwick to Corfu return and both flights were a pleasure. The seating was good, crew friendly and attentive and the pilot kept us informed of turbulence. The food served was quite acceptable especially the veggie meal I got on the way back. We were on a flight chartered by CV Villas, I don't know if that is why the food was free. Wine was included on the return afternoon flight too. The whole experience was way better than my last British Airways flight (from Rome).
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteGatwick to Corfu
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"good selection of food - nothing to complain about"

(United Kingdom)

Flew Small Planet Airlines from London Gatwick to Larnaca Cyprus. Friendly staff, comfortable seats, good selection of food - nothing to complain about. Both flights (there and back) were on time and the pilot was very informative about some (very mild) turbulence. Nice touches were air hosts / hostesses handing out sweets on landing, and the screens which were displayed throughout the flights that allowed us to follow the planes path on a map as the journey went on, gave information about speed / altitude, our predicted arrival time and any tail / headwinds. As a very nervous flyer, the staff were also very kind and helpful with my tears.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon Gatwick to Larnaca Cyprus
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"the staff were efficient and friendly"

(United Kingdom)

Excellent service! We were booked on this flight by Newmarket holidays and a little worried as usually fly Easyjet and hadn't heard of Small Planet. The plane was slightly delayed on way in to Naples but a quick turn around and made up time on flight so arrived on time at Gatwick. The only downside was that it ended up right on the outskirts of the airport so had a very long bus ride to the terminal. The leather seats were comfortable, leg room was good and the staff were efficient and friendly. We didn't need any food or drink but it seems they had run out of many items as it was the last flight of the day.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNaples to Gatwick
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"cabin interior scruffy, all seats worn"

(United Kingdom)

Small Planet Airlines was terrible - cabin interior scruffy, all seats worn and uncomfortable. Seat 5c was almost collapsing and the table could only be put back in position using brute force. One menu to share between 6 seats, no debit / credit machine available, ran out of change, ran out of bacon Panini's, no hand towels in the toilet. This was on the 09 September 2015 Flight from Larnaca to Manchester.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLarnaca to Manchester
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
7/10

"staff very attentive and friendly"

(United Kingdom)

We booked our holiday through Monach and like previous reviews it wasn't clear we were flying with Small Planet, my partner and I were a little sceptical as we hadn't heard from them before. The flight out was great, seats are very comfortable leg room is a little pretty cramped but it was sufficient for a budget airline and a few hours flying. Staff were very attentive and friendly. We were delayed on the return flight for around an hour, this was due to an issue in Gatwick. The Pilot kept everyone informed and even allowed all passengers to come into the cockpit to say hello. It relaxed everyone as it was very getting very hot on the plane.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon Gatwick to Corfu
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Small Planet Airlines customer review

(United Kingdom)

My wife and I flew with Small Planet Airlines through our tour operator Sunvil. We were delayed leaving both Manchester and Kefalonia, but this was as a result of Kefalonia being a small airport and only being able to handle 3 aircraft at a time. On both journeys the pilot made up most of the time and kept us informed of progress throughout our flights. The leg room on the aircraft was standard - I am tall and had no real problem. The cabin staff were organised and pleasant throughout. The snacks and drinks were cheaper than other airlines I have flown before. The planes were clean and appeared to be well maintained. Would I fly with small planet again? Definitely.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteManchester to Kefalonia
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes