SkyWest Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 41 reviews
7/10
No Skytrax Rating
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10/10

"took great care of daughter"

(United States)

Not Verified | The folks at Delta and Sky West were great. They took great care of daughter and her room mate on their way home for spring break. They made a special trip to get our bags at the Elko Airport.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDetroit to Salt Lake City
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"wasn't even close to fitting my carry on"

(United States)

Not Verified |   They had a measurement in the terminal that shows if your carry on can fit. My carry on fit just fine. But when I got to the plane, the overhead bin wasn't even close to fitting my carry on.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSt. George to Denver
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
10/10

"She is a perfect representative"

(United States)

Trip Verified | Our flight attendant, Julie, was very friendly, attending to the needs of not only first class but coach, too. She remembered drinks and kept our thirst quenched. She was always busy and helpful. Always giving a beautiful smile to each customer. She is a perfect representative for Sky West and should be be commended for a job well done.
Type Of TravellerCouple Leisure
Seat TypeFirst Class
RouteChicago to Montreal
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"delayed because of mechanical issues"

(United States)

Trip Verified | Both times delayed because of mechanical issues, very frustrating. From now on direct flights only! I don't understand how the same airline can have mechanical issues before take off so often?
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteHouston to Harlingen
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
2/10

"fishing rod as an extra item"

(United States)

Trip Verified | Portland to Seattle. Their policy counted a fishing rod as an extra item requiring me to check a bag through my final destination jeapordizing the contents of in the bag. The lady scanning tickets was very rude and challenged the validity of my final destination. I would never book a flight with Sky West!
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePortland to Seattle
Date FlownJune 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
8/10

"big thank you to staff"

(United States)

A big thank you to staff of Skywest Airlines at St. George Airport and on flight DL7393 Wednesday, May 18, 2016. My age related reduced mobility and endurance makes travel more difficult than in past years and I had dreaded this flight. However, Skywest staff made it one of the easiest flights I have had in years of travel. The male attendant in the boarding lounge saw my cane and luggage and without my asking came to me and asked if I would like help which I accepted gratefully. On boarding the female flight attendant also immediately took my luggage and placed it for me. On deplaning a male staff member offered to handle my luggage and proceeded to get me through the arrival lounge and to a wheel chair where I was taken all the way to the outside taxi stand. Given that the Skywest lounge at SLC airport is far removed from the baggage claim and taxi stand, this was more than just a convenience. I was able to arrive home without being exhausted. Kudos to the above mentioned Skywest staff - a team of champions.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSGU to SLC
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

SkyWest Airlines customer review

(United States)

The plane was a CRJ operated by Skywest. I was warmly greeted at the door by a very nice FA. Service was excellent. The seating on the CRJ is 2-2 rather than 3-3 on the larger planes. The plane was very comfortable and quiet. No entertainment system due to the short flight.
AircraftCRJ 700
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteSFO to SLC
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
3/10

SkyWest Airlines customer review

(Sweden)

I am a regular flyer but only had my first experience with SkyWest last week on a flight from Milwaukee to LaGuardia. Unfortunately I have to say it was the worst experience I have had with an airline. I booked the flight via Delta who did not include baggage in the ticket price and would not allow me to pay for this immediately - I had to wait until it was time to check in. Very inconvenient. They then proceeded to rescheduled the time of the flight about four times. As a result I had to call them to reschedule to a later flight which resulted in my missing several hours of my NYC vacation. The later flight took off as scheduled but was very old and had the smallest seats I have ever seen and I am a small person. Safety is clearly not a priority for this airline as the flight attendants did not explain what to do in case of an emergency and by checking the safety card I discovered there were no life vests or life rafts on board. In the event of us landing on water we were to use the seat cushions to stay afloat! Considering this flight crossed Lake Michigan and Lake Erie and flew over the Atlantic before landing at LaGuardia I find it baffling that they would even consider not having life vests on board.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
8/10

SkyWest Airlines customer review

(United States)

SMF to SLC - premium economy on Delta's regional carrier Skywest. In my experience seats on Skywest are more comfortable than the ones on Delta's larger aircraft. However the recline is minimal. Pleasant flight on time flight no food for purchase.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

SkyWest Airlines customer review

(United States)

SLC to OKC. My spouse gave me her first class (upgrade) boarding pass. I can't comment on value for money because this was a free ticket. However first class was disappointing no food served or available for purchase on a flight that boarded at 1:20pm. (we had a one-hour layover). The seats were wider than those in EC and with more legroom. I'd fly Skywest again but would not pay for a first class ticket. Other than the lack of food the flight was pleasant the FAs attentive and courteous.
Seat TypeFirst Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
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