Singapore Airlines

✅ Verified Review | Manila to Melbourne via Singapore with Singapore Airlines. Both legs of my flight were lovely. The staff were incredibly friendly, the flight only took off 10 mins late due to the late arrival of the plane but made up for time in the air and we arrived on time. Quick service, quite comfortable for economy, the food was great for flight food and would definitely recommend.

✅ Verified Review | Have not flown with Singapore Airlines for a long time so I was really looking forward to fly with them on this short flight from Singapore to Denpasar-Bali. Both ground and inflight crews were friendly. Food and inflight services were good too! One thing that needs to be updated is definitely the IFE system. Flew on the return leg and was really satisfied with the overall flight experience as well.

✅ Verified Review | Paris to Melbourne via via Singapore. After premium economy to Paris we flew home in Business Class with Singapore Airlines and really enjoyed the experience. Check in at CDG was smooth and we headed to the Star Alliance lounge which is not bad, except getting a seat was a real challenge as it handles so many airlines. Boarding on the A380 was orderly and seated in seats 18 and 19 K on the window. Drinks prior to take-off with French champagne and orders taken for lunch. Flight entertainment was excellent as was the service from a very professional crew. Landed in Singapore about 30 mins early so had time to freshen up in the lounge before boarding for Melbourne. Boeing 777 aircraft with the new Business class seats which again were very comfortable. Daylight flight so had a chance to watch more movies and enjoy the excellent in flight service. Overall you can see why Singapore Airlines are very good at what they do.

✅ Verified Review | Singapore to Yangon with Singapore Airlines and they did not disappoint. Always friendly crew, food was ok but breakfast is not my favorite anyway. The IFE in my opinion had good selection but I think they need to upgrade the moving map, perhaps it is different in a long haul sector but I am not sure. They flew a A330 which was bigger than I thought. Check in was swift and flight took off and landed on time.

✅ Verified Review | Surabaya to Hong Kong via Singapore with Singapore Airlines - first time using them. My flight was on time and as I travelled with an infant I got a front row seat with lots of space. Service was good and my son was given some toys. Food is tasty, toilet is clean and the amenities are superb. Inflight entertainment could be upgraded.

✅ Verified Review | Singapore Airlines from Hong Kong to Surabaya via Singapore on an A380 and A330. A380 is really enjoyable plane, cabin is huge. Cabin staff very attentive, toilet was clean, amenities superb. I was a little bit disapointed about the food, for moslem just only 1 choice - just chicken. My boy under 2 years got toys but not get food. The entertainment is like the A330, need upgrade for the movies.

✅ Verified Review | I had an unpleasant trip back to Singapore from Hong Kong. Firstly, the boarding time was 7.15pm. We ended up boarding at 7.30pm. Secondly, the cabin crew were not that friendly. Thirdly, the whole entertainment system was down about 3/4 of the time. Yes, they compensated us with a $75 gift voucher but the fact is this was my first time with Singapore Airlines and there were so many problems. Before take off, the TV that was supposed to show us the safety procedure was disrupted by a technical error. The food was not that tasty compared to Korean Air (who I was flying from Korea to Hong Kong). The ticket I bought was cheap but I believe service could be better.

✅ Verified Review | San Francisco to Singapore with Singapore Airlines. I was very disappointed at the poor handling of my cancelled flight from SFO to SIN. Myself and a significant number of other passengers were not given any notification about the cancelled flight prior to arriving at the airport. I am also aware of passengers who had been waiting at the airport for more than 12 hours and did not receive any notification from the airline about the cancellation until the last minute. Moreover, despite trying for hours to call their hotline, I was perpetually put on hold. This was also the experience of other passengers. Ground staff refused to open their check-in counters to assist with our enquiries until 9.40pm and even then they were late by 20-30 minutes. Can you imagine the feeling of confusion and uncertainty when the airline was not contactable over the phone or on the ground to tell us whether the flight was delayed or cancelled. I have since written in to the airlines customer service and more than a week has elapsed without any reply or explanation - mirroring the complete disregard for their passengers they displayed during the cancellation.

First time on Singapore Airlines Premium Economy from Sydney to Paris via Singapore and as usual with SQ the service and staff were excellent. Boarding in Sydney was well-handled with no pre-take off drink offered. Seated in front row 31A and B with screen on the wall. Food served promptly with drinks offered and juice or water brought around during the flight. Landed in Singapore on time and spent the transit in SQ 1st Class lounge due to Virgin Australia FF Status. Flight to Paris left at 10 past midnight and boarding was a little chaotic with no-one really taking notice of which lane they were supposed to be in. Seated in 33 H and K for the long flight to Paris and noticeably less leg-room than the front row. Cabin was only half-full so some people moved to vacant rows, however due to seat design they couldn't really stretch out. Which comes to my only complaint which is the design of the seats. They would possibly rank as the most uncomfortable airline seats I have ever sat in. They are too short in the squab (where you sit) and the leg rest is almost useless. I would hazard a guess that some seats in economy are more comfortable. Overall if you have only ever flown economy you would probably appreciate the slightly extra leg room and the bigger screens but overall I would save up and fly business class. The other thing with the A380 is you can't rest your head and pillow on the cabin wall as there is quite a gap between the two.

✅ Verified Review | Adelaide - Singapore - Manila on May 23 in economy class. A very professional on-time performance by all crew. This was my first flight with this airline and I can understand why they have such a good reputation. The only comment is that the entertainment system was not as good as Emirates.