Singapore Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1042 reviews
8/10
5 star Skytrax Rating
Filter Reviews by :
Show
10/10

Singapore Airlines customer review

(United Kingdom)

Heathrow - Singapore - Perth 31/10/13. Perth - Singapore - Heathrow 18/11/13. The cabin crew made a long flight a pleasure they couldn't do enough - always smiling nothing was too much trouble. I will recommend and certainly fly with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Singapore Airlines customer review

(Singapore)

SIN-HKG-SIN. Check in at both airports were fast and efficient. The planes on both legs were the Boeing 777-200. The IFE on the plane is in serious need of upgrading. Watching movie was a struggle as the screen resolution is very low. Furthermore it can only be used after the plane took off and before it landed. This is in contrast to some Middle Eastern airlines where the IFE can be used right after stepping in to and before getting off the plane. The cabin crews were polite especially the one on the return leg. She was very helpful and full of smile. The special foods that I requested were available on both leg and tasted ok.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(United Kingdom)

Flew out of Heathrow on 20th November flight 317 to Australia (via Singapore) the onward flight departed Singapore on 21st November flight number 217 to Melbourne. Quite simply the best airline we've flown with. All staff immaculately dressed and turned out. Customer service was second to none. All other airlines should aspire to be like this. British Airways take note you need to up your game.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Sweden)

Flight from CPH-SIN-AKL on 777-200 and return AKL-SIN-LHR on 777-200/777-300. Perfect service. Amazing staff on board. Great quality of food. A lot of space in Business Class. Comfortable seats especially on new Business Class on 777-200ER and 777-300ER.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Singapore)

I flew from Singapore to Los Angeles (SQ11/SQ12). Being a krisflyer member I never regret taking a Singapore Airlines flight. It has truly made my flight comfortable. Food was excellent customer service was good and so were the seats.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(Germany)

I've been flying SQ now for more than 30 years (Business and Y-Cl/Longhaul and shorthaul) and have never experienced any problems with this airline: Last Flight: MUC-MAN return: at both airports no queues at check-in organised boarding friendly and helpful crews even on this short route choice of different snacks and additional drink rounds and full IFE. Prices below Easyjet fares on this route! Flights on time or ahead of schedule! There are only 2 small negative points for this route: quite early departure from MUC (06.10 am) and since some time you are not any more allowed to earn LH Miles on this route despite SQ is a STAR Alliance member.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(United Kingdom)

What a refreshing experience. We travelled to Singapore less expensive than alternatives and better value for money. Our flight was on time the plane clean modern and well presented. The staff delightful on both outbound and Inbound journeys impeccably presented and with a welcoming smile. They were attentive and went about the cabin helping passengers with a smile and minimum fuss. Unlike other airlines we had a printed menu the food was excellent served very nicely proper cutlery too. Ample choice of entertainment if you can't make a choice from all offered you're not trying. Very nice 'wake up' gradual using staged lighting relaxing music playing for landing. Could not fault this airline will be looking to book with Singapore Airlines again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(Australia)

SIN-SYD. Flight not full so plenty of room on board. Refurbished 777 was comfortable and in-flight entertainment good without being spectacular. As usual service was excellent - cheerful attentive polite - everything you come to expect from SQ! Very satisfied and will continue to use this airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(Malaysia)

KUL-SIN-BCN and return. Both on B777-300ER economy class. The aircraft seating was comfortable with good selection of inflight entertainment. Service is as usual impeccable and faultless. The cabin crew were very helpful attentive and generous with drinks and snacks in between flight. Just encountered some delay on return leg resulting in missed connection. Otherwise truly value for money.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Singapore Airlines customer review

(Australia)

We flew SYD-SIN on 30 Sept 13 and had a wonderful flight. The staff were great and the food and wine very good. I would like to commend the purser for his kindness and help on this flight. The return flight on 10 Nov 13 was almost the opposite to the last flight. The food was not so good and overcooked. I regret my harsh comments to a staff member on the matter. I would still fly with Singapore in the future.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes