Singapore Airlines

✅ Verified Review | Singapore to Munich. Check in was great, straight up to the desk. Used the business class lounge which was good to have a bite to eat and relax. This aircraft had the new business class seat and the reviews are right - it is the best business seat I've come across. Heaps of room and your own little compartment. Had 3 course meal before bed. The bed was great with myself 6'4 being able to totally lay stretched out and get hours of sleep. Booked the cook and had the full English breakfast before landing. Couldn't fault this flight one bit.

✅ Verified Review | I booked a flight from Melbourne to Trivandrum via Singapore. I had a great connection - only 4 hours transit in Singapore. A few weeks later my SilkAir India flight was rescheduled. However Singapore Airlines provided me with a hotel for the day, transfers and meals. So although delayed for a day I got to go sight seeing in Singapore and had a rest at a very nice hotel. Previously I flew Etihad to India via Abu Dhabi. However Etihad has 10 abreast seating on the 777 and it was a 14 hour flight and very uncomfortable. I chose Singapore Airlines for the 9 abreast seating on the 777 and the 8 hour flight to Singapore which was much more enjoyable. The service with Singapore Airlines was excellent including hot towels and fantastic cabin crew. Changi Airport was a beautiful place to visit and Singapore is a beautiful city for a stopover. I totally recommend Singapore Airlines, Silk Air and Changi Airport for a superior travel experience when you have a choice!

I flew from Brisbane to Beijing to Perth with Singapore Airlines via Singapore. Apart from the one leg on the A380 (PEK-SIN), the other legs were operated by old and tired aircraft with cabin interiors that said as much. The FAs were the usual attentive and professional SQ Girls & Boys and the IFE was "well stocked" but I wasn't able to enjoy it because it kept crackling and, on at least two occasions, the movie re-started itself. In the end we got to our destinations safely and on time, I guess. Overall, it was an average flying experience.

✅ Verified Review | Singapore to Tokyo Narita. The service was horrible with staff not as polite or welcoming as they use to be in the earlier flights experienced. I noticed the standard of service being dropped and the inflight entertainment system was horribly maintained. I ordered a drink from the air hostess but then she said that she wasn't free and would bring it in a while but 30 minutes passed no sight of her nor my drink. The entertainment system remote being beside you at the seat was discomforting as whenever you pulled it your elbows would disturb the person beside you.

London to Denpasar Bali via Singapore. This was my first flight with Singapore Airlines. Both flights were extremely busy but boarding was efficiently handled. The baggage allowance of 30kgs for economy is excellent. We had only a short connection time in Singapore which could have been an issue hadn't the Heathrow flight got in early. Both flights were supposed to have used Terminal 2 in Singapore making in theory the transfer straightforward. The Heathrow flight arrived at Terminal 3 however while the Bali flight left from Terminal 1 which made for a longer transfer. The inflight entertainment system is good but not quite as good as Emirates. I was really impressed with the food and drink offered. I had a curry on the flight to Singapore which was excellent as was the ice cream served as a sweet. There was also a good selection of beers, wines and spirits. Snacks and drinks were available throughout the 13 hour flight to Singapore. The cabin staff were extremely attentive. Overall I was really impressed with the quality of the service and would say it was the best I have experienced in economy from any of the major airlines I have travelled with.

✅ Verified Review | London to Hong Kong via Singapore. Basically everything in the flight is ok but on the ground it does not match any Singapore Airlines standards anymore. First, when I arrived at the terminal ground at Changi airport, the staff told me that all seats are changed since there is an aircraft change. But I remembered when the tickets are booked, it is still an A380 and when I arrived at the gate, the same model appears at the airport. If really there is a better reason to shuffle all our seats even when we book it 3 months before, I think Singapore Airlines should explain to us since we are not the only one complaining at the time.

Hanoi to Singapore with Singapore Airlines. I feel that my expectations were really high and I don't feel like there was anything special about Singapore Airlines. The seat was wide and the IFE system was fantastic, but I found the food to be terrible and the flight attendants kind of rude.

✅ Verified Review | There's a simple reason why Singapore Airlines is always rated amongst the very top airlines in the world. They're excellent. Both their hard product and soft product are very impressive and consistent which is not easy to achieve. This 17.5 hour flight from Singapore to San Francisco (via Hong Kong) is absolutely heavenly. The 777-300ER has the next gen First Class cabin which is noticeably different from the previous first class. The leather is firmer, the design more fresh with subtle colour adjustments and the seat has many new compartments to store all your onboard 'necesseties'. The IFE has also been completely revamped with a great new remote system which is very intuitive and easy to use. Love that you can now quickly rate movies that you watch. The dining is amazing. As if I was sitting in a fine restaurant in town. I love ordering via Book the Cook for I can specifically choose my meals for every part of the flight. Excellent job SQ.

✅ Verified Review | Although the service and food were excellent on this short, less than two hour flight from Bangkok to Singapore, the plane was the very old 777-200, with the very old business class. The recline chairs upholstered in the dated blueish-purple fabrics. I think Singapore Airlines has only three of these left. I hope SQ gets rid of these planes soon for it is completely inconsistent with their other excellent equipment.

✅ Verified Review | New Delhi to Denpasar via Singapore on business class on Velocity Points Redemption. SQ did not offer A380 business class seats for our travel dates from Delhi. Flight timings were convenient as the flight happened throughout the day bringing passengers into Bali via Singapore by late evening. The service was excellent, barring a negative moment on the SIN-DPS sector. Ground staff in New Delhi were kind to allow me to hand in a package to my driver which I was careless about. They collected it at the gate and made proper inquiries with me before agreeing to handover the envelope to my driver who came to collect it later. SilverKris Lounge in DEL was average in terms or service or offer and reflected the usual attributes of airlines offering mediocre service at Indian airports. Due to Indian regulations no champagne is served on boarding Business Class in India. Flight attendants were friendly and the business class product had no concerns. In-flight entertainment options aren't as large as Emirates, but had an eclectic selection of movies to select from. From SIN-DPS, we encountered a scenario which left a sour taste of the experience. The offered menu had an option of beef. Living in India good beef is hard to come across, so the plan was to indulge in beef on the way to DPS, since beef options were not available on the DEL-SIN sector. On requesting for a beef dish, I was advised that they had run out of beef and was offered the option of chicken or seafood. No apologies or offers to check if an economy meal was available. My partner chose not to have a meal since he wasn't keen on the seafood or the chicken. At this point three members of the cabin crew apologised profusely to him and assured him that they would do anything possible to make things better. At this point my partner asked the crew why the same apologies or service recovery efforts were not made with me, and the crew member simply mentioned, 'I'm sorry but we weren't aware that you were travelling together!' They tried to make up for the error by plying us with drinks and making multiple trips to the seat to inquire of our well-being.