Singapore Airlines

Flew Brisbane to Singapore on 14th March sitting in row 57. The service was first class the flight supervisor remembering details of passengers and while remaining professional communicated with a sense of humour and friendliness. The food was as good as any restaurant with good size portions. Inflight entertainment was first class plenty of choice for everyone to keep occupied.

SQ912 SIN-MNL 13/3/2014. Trip was on a refitted B777-200ER registration 9V-SVG. Actual time inflight was 3hrs 5mins. There was a delay in moving off but captain kept passengers well informed. Service was fantastic as usual better than on the return leg since crew were still fresh from rest. Drinks service was basic and I still prefer a full drinks cart being pushed out rather than a tray of juices water beer and white wine. Food was so-so. Had a choice between braised beef with fried rice and fish with potatoes. I had fish while my companion had the beef. My fish dish was disappointing with not much taste to the fish. Vegetables tasted fine. Starter was a bit on the dry side. Dessert was heavenly. My companion said the beef tasted good. Other than that I asked for 3 cocktails and all of which were honoured with a smile. They didn't seem to think of this as a chore. Cabin crew were helpful and joked with some passengers. IFE is a little dated since they used the old IFE but with bigger screens. Seats pretty wide and legroom was standard. Aisle seats are bad as they had an IFE box below. Fortunately the flight was only 70% full and I switched to the 2nd seat. In conclusion this trip is value for money and good service like always from SQ.

We have just returned from Asia and this was the first time we had flown with Singapore airlines. Having contacted their customer services before our flight I have to say the service was excellent. We travelled on a A380 airbus and we sat upstairs. Comfort leg room food and service during our flight were better than we have experienced with any other airline. We travelled to Bangkok via Singapore and our return was from Hanoi via Singapore. We sat in 78ac and 72 ac on our return. The service was excellent. Our luggage was transferred to our final destination. All staff on the flight were kind helpful and made the journey a pleasure. Well done Singapore Airlines we would definitely fly with them again.

SQ175 HAN-SIN on March 9 2014 seat 16D Airbus A330 300. Pros: nice food and wine very good entertainment and service. Cons: although seat is indicated full flat it is not possible for aircraft designed for short distance. Relatively low choice of magazines no menu for food they only show it to you very briefly. Very small overhead locker even my specially designed cabin luggage would not fit into any locker of the ATR 72. Slightly chaotic situation if you change seats at check-in.

Flew Manchester to Sydney via Munich and Singapore and then same route on return. I had heard positive things about Singapore Airlines but to be honest I was quite disappointed. The service was better than rival airlines but was not fantastic. At least they did offer drinks at frequent intervals. The seats were uncomfortable and the cabin temperature was cold. On the outgoing Singapore/Sydney sector it was really far too cold. The food was absolutely awful. I ordered a vegetarian meal and except for the meal out of Sydney it was virtually inedible. If you have a nut allergy don't fly with this airline as packets of nuts are given out freely. I'm not sure if I would fly with SA again.

Outbound and return flight from Singapore to Taipei in economy class. Flights were seriously delayed both ways without giving passengers due prior notification. On the outbound leg in Singapore we sat in the plane for about 2 hours before we could take off. On-board service was so-so and the food was virtually inedible. No wonder everyone seemed to have ordered a special meal.

A380 LHR to SIN ok seats less comfortable than original seating plan. Inflight entertainment faulty but viewable. Boeing 777-200 to Christchurch on tired and dated planes. Terrible seats and 17 inch. Return journey no inflight entertainment for >40 seats from take off. After 9 hours rebooted system as IFE had now gone down in business also. Poor that it was now clear the problem could have been solved sooner if they were at all bothered. Terrible customer service. Boeing 777-300 new touch screens but the plane noise is so loud almost impossible to hear the movies when sat just behind wing. No snacks offered during 13 hour flight. Not recommended.

Singapore to Zurich on A380 - overall good. Good selection of food option flight had some turbulence. Frankfurt to Singapore on A380. Again good selection of food options and flight had no turbulence.

Economy Class from Surabaya to Singapore on Feb 23. SQ operates A330 on this route. Seating arrangement is 2x4x2. We were given the middle section (4 seats) as we traveled with one child and one infant. The seats were comfortable enough with generous leg room. Food was not as tasty as Silk Air and only one option left at that time when the FA served me. Very disappointing! All in all still unhappy with the SIA in-flight services I personally think the services are going downhill.

Flew from LHR-SIN on 18th Feb 2014 the majority of the crews on flight were outstanding except for one male crew who was a bit rude when I asked for a cup of noodles the initial response was that they didn't have anymore stock and breakfast would be served soon. Apart from this I was still satisfied with the staff service food and inflight entertainment.