Singapore Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1559 reviews
7/10
5 star Skytrax Rating
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8/10

Singapore Airlines customer review

(Thailand)

Just completed a return trip BKK-IST in biz class on 777-200 retro fitted. What a great way to fly! Service was excellent got addressed by name on all 4 sectors and food was generally high standard overall. We tried the 'Book the Cook' Service and ordered their famous Lobster Thermidor. It was very good. The waffles unfortunately were terrible. The seat itself is very wide and not too bad for sleeping if you sleep diagonally. It was my first time in the seats and I didn't realise that the seat back didn't go back flat the full width of the seat. Perhaps the only disappointing thing would be the KrisWorld Entertainment System - it wasn't as extensive in selection of movies as say Cathay Pacific. The lounges were very good especially the Turkish Airlines one in Istanbul - incredible!!! This was a FF Points trip -if only we could afford to fly like this all the time.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Australia)

I travelled using Singapore Airlines on the weekend returning from Phuket and I must say I am nothing but impressed. The staff were extremely helpful and friendly the plane itself was comfortable having ample room to stretch out (with two children that can be a bit hard). The flight was smooth and comfortable. I would highly recommend using them I have used them previously and have always been happy with their service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Singapore)

Flew from Melbourne to Singapore on a Boeing 777-300ER. Entertainment options available were aplenty. Excellent service from the cabin crew. Who knew this tiny little country could produce one of the world's best airlines. Can't wait to fly with them again soon!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(United Kingdom)

Manchester UK - Munich - Singapore - Brisbane and same for return. Very friendly crew very welcoming and helpful. Hot towels before take off nice food and a good range of snacks available at any time. Good range of TV programmes and films that keep you entertained. Blankets socks and headphones provided on each flight. Seats not particularly big with only slightly more leg room than a short haul flight but still fairly comfortable. Always on time with no problems/delays. Overall a great airline with a great service! Would definitely recommend.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Australia)

SYD-SIN-BKK return. SQ232 and 231 on A380 and SIN/BKK sectors on A330. Having flown with the rest I have now again flown with the best. Return flight SIN to SYD not full - was seated upstairs and upon request was granted exit row seats without fuss. Everything about these flights was near perfect and yet the fares paid were no different from the other airlines. Most pleasant relaxing flights with nothing more needing reporting. Definitely a cut above the rest.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(New Zealand)

BKK-SIN 25th March. After having to endure a flight from Copenhagen to Bangkok with SAS Scandinavian Airlines the Singapore flight was like ascending from hell to heaven. The contrast could not have been greater. Wonderful service great food and excellent entertainment. Singapore Airlines really care about their customers and it shows. Definitely worth every penny and highly recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Singapore Airlines customer review

(New Zealand)

SIN-AKL 28th March. Very nice smooth flight. A printed menu good food a great entertainment system. The 777 is not the most spacious aircraft but never mind at least Singapore Airlines have the brains to stick to a 3x3x3 seating arrangement and do not push it to 3x4x3 like some others such as Air New Zealand do. (In my opinion there should be some international law that forbids this practice because the cramped isle compromises safety.) The service and entertainment made up for the lack of space so I would still rate it as a 5 star experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(Singapore)

SIN-DXB-SIN. Both were on the B777-300ER series. Adequate legroom and good IFE to keep me entertained throughout the flight. As usual the service was up to standard professional and efficient but Singapore Airlines service tends to lag the warmth and personable service despite being efficient and professional. That being said a worthwhile flight on both leg under Singapore Airlines and I will recommend to choose Singapore Airline compared to Emirates for this route.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Costa Rica)

The best business class I've experienced. JFK to FRA on an A380. Luxury product with Givenchy amenities: blanket pillows table linens cutlery tableware etc. Food of very good quality ordered one of the "Book the Chef" options impressive beverage selection with a large list of cocktails as a plus! The crew is the key here simply one of the best in-flight experiences ever! They know their product and how to enhance it! Always adressed me with my last name and always with a genuine smile.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(United Kingdom)

LHR-SIN-SYD and return. A380 for the first and third legs B777 for the second and fourth. Booked early enough to get the upstairs economy cabin for the A380 flights seats in rows of two with a storage bin on the window side. Only quibble which is trivial is that the library of movies and audio books wasn't that great. Helpful cabin crew rebooted non-functioning IFE very promptly on one leg. Fruit option for meals excellent. Hot towels and regular juice/water supplies much appreciated and the service across the board could not be faulted - the crews seem highly efficient anyway but it helps that there are enough staff for them not to get irritable through needing to work at breakneck pace. We've done this journey with Qantas when they flew Heathrow-Sydney Singapore but switched because a Dubai-Sydney leg is just too long. T3 at Changi is an oasis of calm compared to Dubai and if you book flights with a medium layover you can be asleep in the airside transit hotel minutes after landing. A definite choice of airline and route when we next make the trip.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes