Singapore Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1563 reviews
7/10
5 star Skytrax Rating
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4/10

Singapore Airlines customer review

(New Zealand)

Singapore to Auckland SQ281 777-200. Can't believe Singapore still use this aircraft it desperately needs an overhaul tiny 6 inch displays no touch even with full brightness I was struggling switched to using my tablet instead. Seat rests do go fully up. Service was poor this time around Food normally in economy is ok to good this wasn't. Not a nice way to come back to NZ. will consider other options.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Singapore Airlines customer review

(Australia)

MEL-JFK over three separate legs. Encountered crews ranging from good to excellent on these flights. Catering was mainly Book the Cook and very good (FRA food is never as good as most other ports). Choice of DOM or Krug and great wine selection. SQ are still close to perfect in first class.
Seat TypeFirst Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Singapore Airlines customer review

(Australia)

The plane seemed to be extremely old and in need of upgrade. Flight SQ0324 Friday 6th June. In the past I have always praised Singapore Airlines for having more room in Economy than any other airline - I was evidently very wrong and I guess lucky in the past. I had bruises on my leg where I had squeezed out of my seat to go to the bathroom - the passenger in front had reclined his seat and I couldn't get out of my seat easily. Flight was so bad I cancelled my flight home with Singapore (and lost the money) rather than suffer that trip again I flew back to Melbourne with Qatar.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Singapore Airlines customer review

(United Kingdom)

Flew 30th May London - Singapore - Bali. First leg on the A380 double decker second leg Boeing 777200 series. Return flight 14th June as above but Singapore to London to our disappointment the aircraft was changed to a Boeing 777 300er series much prefer the A380. Cannot fault the service staff very polite did their job well - we were given plenty of drinks during the flight. Seating and legroom good with good choice of entertainment. All flights very punctual.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Singapore)

7th June SIN-BKK 10th June BKK-SIN. Both were on A330s with on time arrivals. Something seems different with SQ now; The cabin crew now exude character and warmth. They're quick to start a quick conversation with you and go the extra mile to make sure that your flight is comfortable. Definitely heading back to being one of the best airlines in the world. Keep it up Singapore Airlines! Indeed a great way to fly.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(Netherlands)

DPS-Singapore 28 May 2014. Excellent flight and service. Friendly and efficient staff. B777-200. Singapore - Amsterdam 28 May 2014 B777-200. Although old aircraft again very pleasant and comfortable. Staff very good. Flatbeds - we slept very well. Great flights great airline.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Singapore Airlines customer review

(Indonesia)

I normally take China Airlines for my monthly flight from Surabaya to Singapore. I found that the departure time is nice but the return time is far too early in the morning so my travel agent advised me to use SIA sister company Silk Air for the return. Expecting something special as I'm paying more money I didn't find anything special except the extra amenities. The so called Singapore Ladies/stewardess that are heavily advertised are nothing special. Please prepare to be disappointed.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
4/10

Singapore Airlines customer review

(Australia)

Flight SQ 308 9th June 2014. The worst business Class seat too wide no support hard as a rock. You can't sit comfortably in any position and it is pathetic to lie on. My back actually aching on arrival. Never again. Food lousy choice too small service without a smile and even then only when you asked. No pyjamas SIN to London and one meal served with no cloth at all. Used to be great. Flying back Emirates and saving $1250 per seat on top.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Singapore Airlines customer review

(Japan)

CGK-SIN SQ 967 / SIN-NRT SQ 638. CGK-SIN with a retrofitted 777-200. It has always been nice that SIA has meal options other than standard meal. I opted for fruit platter and everything was tasty. Smooth take-off and landing arrived SIN on time for connecting flight to Tokyo-NRT. SIN-NRT leg on B777-300ER with brand new interior. Tasty refreshment breakfast superb touch-screen IFE ergonomic seat comfy headrest. Two thumbs up as always!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(United Kingdom)

LHR-BNE always had a slight fear of flying before this trip! This was by far the best service I have received on an airline. Any long haul flights I make in the future will always be with Singapore.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes