Singapore Airlines

Jakarta - Singapore - Milan July 9-10. Everything fine cabin crew excellent as always. Still my favourite airline.

I flew from Zurich to Jakarta via Singapore all flights were on time and friendly attentive cabin crew they really give attention to passengers. Seat was very comfortable and the entertainment was great enough for a 12 hour flight but the flight path was not as informative as before. First flight from Zurich to Singapore had horrible seafood menu as I ordered before and the fourth flight from Singapore to Zurich the problem was the entertainment system - we couldn't see the flight path and the audio or video was stuck every few minutes. I did try the Wi-Fi onboard. I think $5.99 for 5 MB was far too expensive and the connection was slow. Other than that every aspect was went very well (check in boarding transit baggage handling).

LAX - Singapore via Tokyo. Entertainment system in the new Airbus A380 was excellent had all new movies. Service was good they had hot towels and many choices of food. The headphones weren't working well I could only hear from one side. Seats were pretty small for a new aircraft but overall satisfying.

SQ 218 from Melbourne to Singapore on a Boeing 777-300ER. Renowned Singapore Girls were friendly and exemplary. A passenger seated next to me spilled her orange juice on my lap and they courteously offered wet towels to me when I requested for them. Food was great and Krisworld was amazing as usual.

Flew SIA business class Christchurch - Singapore - Istanbul and then London - Singapore - Auckland. Staff service was superb. My only negatives are the smallish TV screens and rather overly warm cabin.

Flew BNE-SIN return in Economy class. All flights departed and arrived on time. Aircraft was modern and clean A330 with nice interior. Seats were not the most comfortable and felt a bit cramped. IFE was very good user friendly. The cabin crew are wonderful very helpful kind and courteous. Food was of high quality however the continental breakfast was a let down. All kinds of amenities were available and snacks provided on request. I did enjoy my trip with Singapore Airlines maybe a tad overrated. I feel other Asian airlines such as KE CX CI are just as good but still one of the best airlines you can fly!

Rome to Singapore SQ 365 on 27 June. We were advised at check-in that there had been a change of aircraft and our hearts sank when we boarded it was an ancient 777 surprised that Singapore Airlines still uses these dinosaurs. I have never experienced such old uncomfortable business class seats (you could select either seat recline or leg raise not both at the same time). I am only 5 ft 4" and I felt scrunched up. There was no storage around the seat area for personal belongings on this very old plane really not good enough for a five star airline on a long haul route. No mattress over the seats as you get with Qantas and no amenities pack (only slippers and eye shade). The only saving grace were the crew they were exemplary fantastic in fact and the meals were fantastic. If only the aircraft matched the wonderful service on board.

Dubai-Singapore-Perth. Very disappointing. What has happened to Singapore Airlines? The standard of the aircraft was just not up to today's standards and that's not because I usually fly Emirates which is in another class altogether compared to this flight at the same price! The whole interior of the aircraft was that of the 1980's. The seats were old and didn't function properly entertainment screen was tiny dim (even on full brightness) and blurry. I flew economy but felt sorrier for business class where seats looked like they were out of the 1970’s. Yes there are some other airlines that are as bad but you pay for what you get and this flight was not cheap. Note: even low cost airlins these days have new fresh interiors albeit basic.

SQ919 MNL-SIN 24th June 2014. From check-in to deboarding the plane check-in personnel were good. Excellent customer service inflight meals were great. Singapore Airlines Cabin Crew are the best too. Will fly them anytime anywhere.

MEL-JFK over three separate legs. Encountered crews ranging from good to excellent on these flights. Catering was mainly Book the Cook and very good (FRA food is never as good as most other ports). Choice of DOM or Krug and great wine selection. SQ are still close to perfect in first class.