Singapore Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1559 reviews
7/10
5 star Skytrax Rating
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10/10

Singapore Airlines customer review

(Australia)

Flew from Sydney to Zurich then Amsterdam back to Sydney. Staff were attentive and courteous. They worked very hard throughout the flight to keep things running smoothly. The toilets were clean the food was good and the flights were all on time. I would fly with Singapore again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Singapore Airlines customer review

(United Kingdom)

Travelled CHC to SIN on 777. Lots of legroom IFE poor as screen too dark despite maximum adjustment and passenger announcements not loud enough. Staff ever helpful and smiling. Food on menu not great but snacks were. Flight on time. Then SIN to LHR on A380. Seating hard less legroom and very cold but preferable to being too warm. Needed the blanket! Food much better and staff excellent as usual. IFE had good choices but screen repeatedly froze and others experienced the same. Managed a good amount of sleep as plane so quiet but had to request eye mask and ear plugs. Why don't they ditch the stupid socks in the amenity pack which I have hardly ever seen anyone wearing and include eye masks and earplugs along with the toothbrush? Flight on time. Will definitely use them again. My 8th flight with SIA.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Italy)

SQ12 Sep 1st 2014. I flew from Tokyo NRT to Los Angeles on their A380. Flight left on time boarding was smooth and excellent service on board. Flight attendant extremely friendly and approachable great food and drinks (being served wine on a glass and not on a plastic cup in economy was amazing) and wonderful entertainment (they even had Italian series in it). My only critique would be more leg room. Would surely recommend them to others and look forward to flying SA again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(United Kingdom)

LHR-SIN-DPS. Flew on the A380 and booked the preferred seating for extra legroom. While this was a blessing the reduction in seat width wasn't ideal. The seats were a little too firm for my liking. Other than that the experience was fantastic. Entertainment choice was plentiful the food was good and the cabin crew were excellent. All requests were met with a smile and service is miles ahead of other airlines.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Singapore Airlines customer review

(Australia)

Rome to Perth October 17. Older 777. Good seats. IFE still bad but everything else good on to Rome to Singapore leg. The Singapore to Perth leg was not what you would expect from Singapore Airlines. The crew were really rushing everything. Not sure why as it was 5 hour flight. It looked like they had trainees on board and the older crew were exerting their authority. The cabin crew were almost running between points on the plane. The coffee service was with the meal and the jug was flayed around with speed and not much care. There was no respite this sort of rush continued all the way to landing. I am sure this is an isolated incident I will still fly with them though.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Singapore Airlines customer review

(United Arab Emirates)

Can't complain about the staff and the service provided by them my problem is the delay that affected my trip. Dubai to Singapore was delayed which resulted in me missing my connection to Bangkok and rebooked on the following flight 3hrs later when returning back faced another delay from Singapore to Dubai. Have been using Singapore Airlines over 10 years and never faced this issue before.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Singapore Airlines customer review

(Singapore)

Flew from SIN-MNL-SIN. Although a relatively short haul flight the crew were exceptional and never stopped smiling. The great SQ smile. Anyone interested in being pampered at 37000 feet with the best in service opt for SQ.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Singapore Airlines customer review

(United Kingdom)

SQ967 CGK-SIN / SQ306 SIN-LHR. Jakarta to London. First leg B777-200. Old but clean. I like the fact that SQ offers various dietary menu even for economy class passengers. Ordered a fruit platter and was superb. Second leg B777-300ER year 2006 cabin. Cabin a bit old but clean. Nice food attentive flight attendants. Although flight was full service standards did not go down. Two thumbs up as always.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Singapore Airlines customer review

(Australia)

Flew Brisbane to Beijing via Singapore and returned two weeks later from Shanghai back to Brisbane. The food entertainment and service was all very good and I particularly enjoyed the wide selection of the latest movies and music that they had to offer. All flights departed and landed on time. Food was nice but the breakfasts were not great. On the flights between Oz and Singapore we flew on the 777-330 with a modern clean interior and a very spacious amount of leg room possibly the most leg room I have ever had onboard a long-haul flight. The flight between Shanghai and Singapore was the worst - with very little leg room and felt quite cramped.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Australia)

28 Oct Flt OZ574. 29 Oct Flt SQ609. 29 Oct Flt SQ 237. Clean planes comfortable seats. Attentive staff. Everything an airline should be.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes