Singapore Airlines

Amsterdam to Singapore. I'd have to say the whole experience was great from check-in to service aboard. Check-in was relatively easy as I checked-in online and went straight ahead to internet check-in counter in Amsterdam Schiphol Airport. My baggage was more than allowance (32Kg instead of 30Kg) and the ground staff told me that I won't be charged. Service aboard was also excellent, luckily they have upgraded the aircraft to B777-300ER which is not new but offers better inflight entertainment system and seat features. The cabin crew were present and happy to assist passengers during the flight. There were three meals offered on SQ323, however I found that the meal has been reduced since last time I flew with them on the same route. No cake offered but changed to ice cream. In between snacks were available either offered directly by the crew or set in the galley. Selection of cocktail and mocktail are also offered on economy class. Singapore to Jakarta a short flight about 1 hour and 20 minutes. Cabin crew were pretty in rush to offer the meals, yet still professional. At this time, the aircraft was slightly older (B777-300A) which has older seats but surprisingly more comfortable than newer seats. In a sum, my flight experience for long haul flights from AMS-SGP-CGK have been positive.

Singapore Airlines from Brisbane to Kuala Lumpur via Singapore. Comfortable seat with ample legroom for economy. The A330 2x4x2 configuration so much better than 3x4x3. Service very good, drinks on take off, brunch, mid-day drinks service, an flight lunch before landing, with regular water / fruit juice runs in-between. Excellent meals for economy class. Overall a 5 star service

Singapore Airlines from Kansai to Changi Singapore. The seats were soft enough and there were blankets and pillows provided. There was turbulence and sleeping was difficult, and I gave up and watched the TV shows in the inflight entertainment system. Breakfast was served at about 3am in the morning and there were a few passengers who were annoyed at the prospect of dining in the wee hours. Stewardesses moved along the aisles to provide us with juices and water. Music was sufficient and there were loads of albums in the Entertainment system but there wasn't enough games. However, to those who read this review and might think that Singapore Airlines is not up to standard, I am being critical and to be honest, Singapore Airlines is one of the best airlines I have ever flown.

Singapore Airlines from Melbourne to Milan via Singapore. When Economy class is completely full, it's too cramped and uncomfortable. With long waits for food, drinks and the toilets, I found the flights to be very long and tiring. Having said that, I'm sure this applies to most carriers. The food however, was very nice and the extra snacks are a nice touch. Service was friendly and professional and there's a good choice of movies. Planes on all four flights seemed a little aged.

Dubai to Melbourne via Singapore, fantastic Singapore Airlines service as always. As long as they never change from their punctual flights, friendly FAs' and exciting IFE, I will remain a loyal customer.

I flew Singapore Airlines Boeing 777 from Singapore to London. The new seat for business class on this Boeing 777 is quite uncomfortable in that the TV is so near to the seat and my head. I got headache watching it for too long. The TV position at the side of my face makes its quite hard for me to look at the TV. Malaysia Airlines business class seat seat is 2x2x2 layout but it is easier to view the TV. Qatar Airways seat arrangement is similar to Singapore Airlines layout of 1-2-1 but but it is more comfortable to watch the TV as it well positioned in front of your leg and equip with advance IFE systems. There is no business class travel kit provided by Singapore Airlines and it is a 5 Star airline. There is no such problem on Singapore Airlines A380 but the TV screen is 2 inches smaller.

The Singapore Airlines plane was clean, smart and the wide Business Class seat very comfortable. The staff were really cheerful on boarding, pleasant and welcoming. The meal service was all beautifully done, but so slow. There was at least a 20-minute pause between each course. Plus at breakfast they left me alone for ages, because they forgot my meusli. They were nice, but their service rhythm was way off. Worst of all was that seat. I was in 11K, which meant I was bulkhead, with a seat behind me. The guy in it kept moving about kicking his legs out all the time. Because of the seat design, his legs were right by my head, so I had this thump of his twitching legs and feet, which made sleep impossible.

Dubai to Melbourne via Singapore, and a fantastic flight. The flights departed on time, the cabin crew were polite, and the IFE was up to date with the latest box office movies. I have noticed an improvement in the Singapore Airlines inflight meals, which was a welcome surprise.

Sydney to Singapore on A380 original business class seat. Despite some of the reports that standards had declined, I disagree. The cabin was in very good condition and I like these seats - they are actually soft and comfortable. Service was efficient, maybe not overly friendly but still pleasant. I like the leather covering around most of these seats which adds a touch of class. Very good lunch service and a decent refreshment on the way into Singapore. This is the first time I have seen the flip down flatbed and I prefer this configuration because at least the seat has a comforter and is reasonably soft - flew Cathay recently and found the seat too hard to sleep. The angled sleeping is really a non-issue for me. Singapore to London Heathrow on the new business class. This is slightly better but I did not see a major upgrade - looks a bit more modern with a bigger screen. Same flip down configuration that worked about the same. Two decent meals plus snacks on demand meant that I arrived well fed and refreshed. Slight glitch on Krisworld was the only issue. Overall an excellent flight and certainly the best business class product I have experienced recently - no signs of cost cutting or service reductions from what I experienced.

I recently flew Singapore Airlines from Milan to Singapore. The ground staff provided excellent service, however the service on board was not to the level of a 5 star airline. The crew seemed in a hurry to get done and rest. The level of attention went below the average airline. The food served (lunch and breakfast) was acceptable but below some airlines. The seat is comfortable and equipped with all you need on-board (usb charger, latest generation entertainment system, etc). On this route they provided an excellent Wi-Fi service at an affordable price. In all, the service onboard did not justify the amount of money spent for the fare.