Singapore Airlines

On the way from Milan to Ho chi Minh via Singapore the first flight was delayed, many passengers missed their connection and I had to rush to catch mine. Even worse, on the way back to Milan, the flight from Hanoi to Singapore (operated by SilkAir) delayed again. I arrived at Singapore 30 minutes before the departure of the flight to Milan, but the ground staff told me that the next gate was too far away to be reached on time and that the airplane could not wait and neither they could help me to reach it in a quickest way! Of course they had booked for me a new flight, 2 days later! I go to the transfer lounge asking for another option to fly back to Italy earlier, even offering to change my destination and showing them all the possible option that there were. The answer I receive is that they cannot put me in other airlines' flights. So I'm forced to spend the night in Singapore, without having the possibility to collect my suitcase amd withouth any certainty that it will arrive to Milan with me. Having 2 delayed flights out of 2 flights is unacceptable.

Tokyo Narita to Los Angeles. I have been traveling back to Singapore via different airlines in the last 30+ years and I like Singapore Airlines the best in services, seat, cleanliness, in flight entertainment, inflight and ground staff are friendly and helpful. I give them a 4.5 stars, foods are better other airline but still need improvement especially the fish menu. However, the weight restrictions on carry-on bags is ridiculous, only a total 11lbs for 2 bags. As camera, batteries, memory bank, power bank, laptop, iPad are not able or allow in the check-in lugguage, so you have to put them in the carry-on bags. All these items can easily add up to more than 11lbs. With this unreasonable weight restrictions, I give it a 3.5 - 4 on the scale of 5 (stars) or a rating of 7-8 on the scale of 10.

Hong Kong to to Denpasar via Singapore. I can see why this is a five star airline. Arriving in Hong Kong on an international flight long distance flight and then boarding Singapore, one notices they are ahead of their competitors. Once onboard you are looked after graciously and with care. Food is wonderfully presented. The entertainment Kris World is the best in the in my opinion.

Hong Kong to Jakarta via Singapore with Singapore Airlines. The cabin crew was wonderful, plane was clean and food and entertainment was great. SIN-CGK the entertainment wasn't working in my seat and i can't even view mapping. The food was good on both routes, but the IFE on HKG-SIN route was really excellent. It works well. I will still recommend this airlines.

Singapore to Guangzhou. Boarding was divided into zones, which made boarding very smooth. The seat was very comfortable, good legroom and width. I like the independent cup holder and the small mirror at the tray table. Personal TV screen was big, quality wasn't bad, and a lot of selection. I would like to give 5-star to SIA cabin crew but one cabin crew me a bad impression. She showed a bad attitude. The meal served is good. Cost only 380 Singapore Dollar for return trip, it's totally worth it.

Melbourne to Manchester via Singapore with Singapore Airlines. Whilst travelling from Singapore to Manchester via Munich I fell ill. All of the staff were extremely helpful and took good care of me. They were professional and very caring to my well being. I would like to thank them for their dedication. I would use Singapore Airlines whenever I go back to Australia.

Flew Singapore Airlines from Singapore to Hanoi. Good start to this flight was in the lounge. Great choice of food - and unlike the BA equivalent at LHR - plenty of space and not over-crowded. Flight took off on time to the minute. Regional business class seat was great for the 3 hour flight. Comfortable and spacious. FAs address you by name. Cabin not even half full. Great customer service. Lovely appetizer of chilled prawn salad. Main course of blackened chicken was excellent. Wine chilled perfectly (unlike BA First Class last week LHR/Sin). All in all a great experience.

Jakarta to Johannesburg via Singapore, and this was second long haul flight with Singapore Airlines in the last 2 months. I arrived early in Jakarta and was very pleased when they put me on an earlier flight. The crew were welcoming and worked hard on this short sector. I paid for the preferred seat on the Singapore to Johannesburg leg, and although the leg room is great you are next to the central toilet block on this type of aircraft. The food on the return flight was terrible and even the first meal served approx an hour after take off was inedible. Thankfully the breakfast on the Singapore to Jakarta leg was fresh and tasty.

Singapore to Bali and was not disappointed. A simple touch as welcoming you by name as you board makes you feel awesome (I’m a Solitaire PPS flyer). Singapore Airlines uses the A330-300 on this 2 hour flight, with it’s regional business class seat, which is perfect for this route. If you’re going to nap on such a short flight, I don’t mind the angle-lie-flat seat. The food was amazing. The one thing that is getting a little bit old and tired on this plane is the KrisWorld IFE system. I think this is due for an overhaul.

Adelaide to Tokyo via Singapore. Excellent dedicated check in for Premium Economy and Business Class and staff friendly and efficient. Boarding was efficient with lines for Elite Gold and Premium Economy Passengers. Seat was well cushioned and very comfortable. More then enough legroom with an extended footrest. Compartments on either side of the seats for mobile phones and other small devices. Compartment in the front of the seat large enough to fit a 15 inch laptop and an iPad. Smaller spaces in the console can easily fit 2 water bottles. Tray tables extend out of the centre console. Entertainment was standard with a 13 inch HD screen and a fantastic selection of movies and a less than desirable selection of TV Shows. Flight Attendants were attentive and friendly, doing checks of the cabin and there if you needed anything. Food was sufficient but I wouldn't say it was anything impressive. Beverage selection was fairly extensive even serving champagne before take off. WiFi was expensive and only came with 30MB but the ability to use roaming services on board was good.