✅ Trip Verified
| This is the worst airline ever. Had a flight scheduled from Orlando to N. Eleuthera. Flight was delayed multiple times because of not having an available Flight Attendant. After 6 hours the flight was finally cancelled and we were booked on a flight the following day to go from Orlando to Ft. Lauderdale and then to N. Eleuthera. The next morning at 6:00am, the flight to Ft. Lauderdale was delayed to the point of missing the connecting flight. Silver Airways said we could wait until the NEXT day or rent a car out of our own pocket and drive to Ft. Lauderdale. So we rented the car, barely made our flight leaving from Ft. Lauderdale but managed to reach N. Eleuthera a day late. We were told upon leaving Orlando that we would be reimbursed the flight cost from Orlando to Ft. Lauderdale and that it should hit our account within the next few days. Upon trying to leave N. Eleuthera, our flight was again delayed a dozen times and then ended up being cancelled. We were put up in a nice resort but by the time they had cancelled our flights, there were no restaurants open forcing us to eat at the resorts extremely expensive restaurant. We also had to extend our rental car to the next day so that we could reach the airport. We ended up being booked with BahamasAir and JetBlu for the trip back. Both airlines have always been fantastic so no further delays were experienced. Upon reaching Orlando, we again spoke with the ticket counter about getting our refund for the flights from Orlando to Ft. Lauderdale. After some time we were finally told that the refunds should be processing and should hit our account in 7-10 business days. Still haven't gotten the refunds and based on reviews, we consider it unlikely that we will get them or the refunds for all of the expenses the cancellations and delays ended up costing. I will never ever ever in my life fly Silver Airways again.