SilkAir

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 193 reviews
7/10
4 star Skytrax Rating
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7/10

SilkAir customer review

(Australia)

Singapore to Kathmandu return. Seats reasonably comfortable. Service and food were good. Return flight was much better although was late leaving making it a rush to connect to our flight from Changi. Overall a good experience.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

SilkAir customer review

(Australia)

Chennai-Singapore Business Class A319. Despite the small aircraft operating this route the business class cabin was comfortable and the service was excellent. The flight leaves at a great time and I prefer this to the usual midnight flights. Food was more to the Asian palate and spicy but good. Would like to see a better quality Western option. Excellent inflight drinks and snacks and great service.
Cabin FlownBusiness Class
Value For Money 12345
yes
10/10

SilkAir customer review

(Philippines)

Surprised at the comfort of the plane and professional staff. On such a short flight Singapore-KL I wasn't expecting much however the cabin was clean new and nicely fitted out. Leg room was fine and staff were attentive. I was happy to be flying a 737 rather than something smaller.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

SilkAir customer review

(Australia)

Singapore-Kochi on A320. Cabin crew professional seating comfortable. Cabin was clean and well maintained. No shortage of pillows and blankets making for a pleasant 4 hr night flight. Luggage delivered promptly at Kochi.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

SilkAir customer review

(Spain)

Cabin crew were helpful and friendly. Offered drinks constantly and gave my 6 year old games to keep her entertained. We were 4 passengers from Singapore to Lombok and were all happy with their services.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

SilkAir customer review

(Poland)

AMI-SIN. Very impressed by this short haul flight. Very food crew. Staff were efficient from check-in at the smallish Lombok airport and throughout the flight. Plane was A320 clean and airy. Very good fish for dinner. Arrival in SIN 30 mins before scheduled time.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

SilkAir customer review

(Australia)

KCH-SIN A short and pleasant flight. Despite the crowded plane the cabin crew is still warm and friendly. SilkAir has finally launched new menus which makes frequent traveler more appertising. The ground staff is friendly and extends warm welcome to everyone. Also SilkAir has also introduced the new autumn theme seating. Simple soothing yet truly makes passengers feel exclusive. SilkAir also departs and arrives on time.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

SilkAir customer review

(Thailand)

Chiang-Mai to Singapore flight was on time cabin crew were nice and friendly. Plane was in good condition food average inflight entertainment was good. Overall a good short flight.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

SilkAir customer review

(Singapore)

SIN-MES-SIN. Excellent service both ways. Staff courteous and efficient - surprised to be addressed by name by cabin crew. Never got this treatment from the crew on my SQ SIN-CGK-SIN flight the following day.
Cabin FlownEconomy Class
Value For Money 12345
yes
4/10

SilkAir customer review

(Singapore)

SIN-PEN-SIN chose Silkair because it offered good departure and arrival times for a weekend trip. Legroom was okay and departure / arrival via Changi Terminal 2 is better than via the Budget Terminal. However there was no inflight entertainment snacks were of poor quality and the aircraft wasn't looking too new either. On this 1 hour 20 minute flight if you're not a connecting passenger from an SQ flight there isn't really that much to differentiate Silkair from the other airlines that fly this route such as MH AK 3K and TR.
Cabin FlownEconomy Class
Value For Money 12345
no