Shenzhen Airlines

Shenzhen - Shanghai Hong Qiao. Delayed for 1 hr due to late arrival of previous flight but information was sufficient. Seat condition okay with a lot of legroom meal service the best I've ever experienced on flights in China. A large range of drinks. Flight attendants friendly and seemed professional.

ICN to SZX - worst flight experience I have ever endured. The one piece of good review I can give is that the flight landed at the intended destination. Messy cramped disorganized - and that is just a description of the boarding process. I know it's a cultural thing but the sense of personal space is nil - no way to relax on the flight. Got stuck in economy though I booked biz class. Offered to pay to "reupgrade" and was told I could pay cash to cabin crew - $500!

WUH to CKG on an A320. Flight on time even a little early. Clean cabin appearance seat pitch good. Food/snack a little disappointment nothing salty just sweets. FA in good mood and friendly.

Shenzhen to Jinan early morning flight peak for departures at SZX however Self-Check in machines available and efficient. No jetways so bussed to quite a distance away. Clean 737-800 with friendly crew. Hot meal was served for breakfast which is nice. Got to Jinan on time. Recommend the airline for flights in China better services than many larger airlines in the country.

Hangzhou to Shenzhen in economy. Check in was a breeze airport is modern. Flight wasn't full so able to move seats and not have a person next to me. Seats were fine decent recline. Food was terrible noodles with some ground pork and sauce. All in all flight was fine because it was short and on time. Flight attendants seemed professional. But drinks and food were quite bad even for a chinese airline.

Shenzhen-Dalian C class. Good quick check in with attentive check in staff. Used the business and first class aisle to fast track security otherwise it would have taken ages to clear security. The Business class lounge was very comfortable and spacious with free drinks and nibbles plenty of TVs computer terminals and newspapers to read. The plane was clean seating in business class comprised of 3 rows with 2 seats on each side of the aisle. Food and drinks were plentiful with the flight attendants providing a very good service. Flight announcements by both the flight crew and cabin staff were firstly in Chinese and then English.

Nanjing - Chongqing. Used this China internal flight cost around £55 2 hours long and on time. Offered good hot food with a smile and free drink to ups throughout. English not understood that well by lovely attendant but acceptable as was a internal flight. Overall very surprised by quality considering this is a budget airline.

CAN-KWL-CAN (Guangzhou-Guilin) return by Shenzhen Airlines. 50mins flight offer breakfast with a small break fruit and tea. Aircraft in good condition but a little bit old cabin quite clean FA's service and attitude fare. Inflight announcement in Mandarin cantonese English and Japanese(a group of Japanese visitors). In my opinion Shenzhen airline's quality raise faster than other chinese carriers.

Shenzhen - Chongqing and Shenzhen - Wuhan with Shenzhen Airlines. The first leg to on an A320 the other two legs on 737-800s. Aircraft in a good condition. Hot meals served. On all longer routes Shenzhen Airlines also provide mints shortly before landing which helps to overcome the uncomfortable feeling in the ears. In my experience Shenzhen Airlines provides a better level of service than any other Chinese carriers.

SZX/JDZ return. Did the same trip 7 months ago and was put off by average service and an old and dirty 737. Have just completed the same trip and what a turn around. Aircraft spotless with cleaners still scrubbing doors just prior to boarding. Aircrew immaculately dressed groomed and attentive. Meal was hot and tasty. This airline has certainly got its act together and considering they have a monopoly on the route provided a level of service above what I expected.