Shanghai Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 76 reviews
5/10
3 star Skytrax Rating
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2/10

Shanghai Airlines customer review

(China)

Shanghai Hongqiao to Shijiazhuang delayed for 1.5 hours as usual B737-800 old but well maintained and clean no entertainment for 1 hour and 45 minutes flight uncomfortable seat as quite narrow snacks was served but tasteless. Have to fly with FM as China Eastern is worse.
Seat TypeEconomy Class
Value For Money 12345
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4/10

Shanghai Airlines customer review

Shanghai Pudong - Shenyang. Was able to check in at the self service counter and was even able to input my LH M&M card number. Checked bags in at the desk and changed seats to the emergency exit. Security empty and fast. The new T3 is very nice (still slightly lacking in shops you'd like to see) with bright and clean waiting areas. Delay announced but we ended up leaving on time. Drinks and snacks served onboard. Nothing amazing but adequate for the duration of the flight. Landed early. Shenyang airport a mess with about 8 flights using just 2 conveyer belts.
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1/10

Shanghai Airlines customer review

SHA-KMG-LJG. SHA to KMG was operated by a Boeing 737-800. Economy class seats extremely cramped with not much legroom. Later I switched to an emergency exit row since the flight was not full. Food was rather simple compared to CA and MU. It was a box full of snacks. KMG-LJG on a Boeing 737-700. A hamburger which was inedible was served. Overall not a very pleasant experience.
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4/10

Shanghai Airlines customer review

SHA - PEK Economy on B767-300. Booked online passport was sufficient checking in a matter of seconds. The plane was clean comfy seats and most generous legroom I have ever experienced in an Economy seat. 2x3x2 configuration was nice. Relatively friendly but not overwhelming staff probably speaking not too much English got along with Chinese well. Food was OK Chinese certainly not for everyone though. 3 drinks in roughly 90 minutes are far above domestic European standards. Only annoying thing: The standard "please remain seated turbulence ahead" messages every Chinese carrier plays all the time even if there won't be any.
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4/10

Shanghai Airlines customer review

Yichang to Shanghai in April. I had to fly first class as economy was full but for an extra £50 it wasn't too much extra. The flight was on time and although first class wasn't what you would expect from other airlines the seats were comfortable with good pitch.
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3/10

Shanghai Airlines customer review

PEK - Shanghai. Check in Beijing was very quick. The crew were very friendly and spoke good English. The safety announcement was only given in Chinese on a drop down screen which you could not really see. Both domestic flights were on a fairly old 767 and full. Complimentary drinks and food served on both flights.
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