Shaheen Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 12 reviews
7/10
No Skytrax Rating
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8/10

"good quality food served"

(United Kingdom)

Verified Review | Islamabad to Manchester. Very prompt check in for Shaheen Air. No hassle. Boarding very professional and well organised. Friendly cabin staff. Clean very aircraft. Good quality food served lunch (Asian style) and evening dinner (European style) and plenty of cold drinks / coffee / tea. Little treats like chocolates also served during flight. Food served on time and promptly. This flight had free Wifi which worked well. Generally very happy with Shaheen Air. I would definitely recommend and I would fly again with them.
AircraftA330-200
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteISB to MAN
Date FlownJanuary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"cabin crew friendly"

(Pakistan)

I flew with Shaheen Air on 18 Jan 2016 from Dubai to Karachi. Check-in was good. Cabin crew friendly and smiling and before take off a drink was served and a newspaper. After take off nice dinner was served, with chicken Korma, Zeera Rice, Riata and Hot Tea.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDXB to KHI
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"smiles on the faces of the cabin crew"

(Pakistan)

Today traveled from Lahore to Karachi and a pleasant surprise. For the first time I could see smiles on the faces of the cabin crew. I asked one of the crew members for a coffee, and she returned with a cup, remembering my seat, and not having me to remind her.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLHE to KHI
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Shaheen Air customer review

(United States)

Although a low cost airline, Shaheen Air was quite nice, although the airport check-in was pretty bad with only one line and the agents taking forever. The flight had a gate change 4 times, and we had a one hour delay announced at the last minute before boarding was to finish. The flight attendents were very friendly during the flight and the aircraft was decent, also the meal (some chicken mayo bun with a chicken leg along with marble cake) was pretty delicious and filling. The plane was leased and originally from SpanAir so the cabin had grey leather seats, but it was comfortable though. Also a nice touch from Shaheen Air was the pre-takeoff water which was provided and newspapers in English and Urdu.
AircraftA320-200 AP-BLK
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKarachi to Multan
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Shaheen Air customer review

(United Arab Emirates)

I flew with Shaheen Air during Ramadan on international route. Flight was comfortable and female crew was friendly. Before iftar they served dates and juices and served dinner which was good biryani, raita and cake also orange candy was nice touch. There was a bad smell in the aircraft. Hopefully next time they will use spray inside the aircraft for bad smell.
AircraftAirbus 300
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Karachi
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Shaheen Air customer review

(Pakistan)

Flight reached Lahore 1.5 hours late but otherwise it was okay. Flight attendants were nice and stopped passengers from getting up whilst the seat belt sign was on. The plane was packed but the first 3 rows were open, I was in row 4 and we moved up and a row and sat comfortably. Everything else was fine. The toilets were a mess, they were leaking and the drainage pipe was closed plus no toilet paper. I would recommend this flight as a second option.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKuwait to Lahore, Pakistan
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
4/10

Shaheen Air customer review

(Saudi Arabia)

Very poor service overall. We were 5 persons in total and none of us got adjacent seats to each other. Highly mismanaged and overloaded overhead compartments. Food was good, cabin staff was very cooperative.
AircraftB737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKarachi to Lahore
Date FlownAugust 2014
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

Shaheen Air customer review

(Pakistan)

Flight from Karachi to Islamabad plane 737-800 flight was pleasant and no turbulence during the whole flight enough leg space to stretch your legs as being a domestic flight there wasn't any entertainment available but the food was excellent. Even though the airline is cheaper than other airlines in terms of service and satisfaction it has an edge over its competitors.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Shaheen Air customer review

(Saudi Arabia)

NL721 Peshawar to Jeddah 19/11/12 B737-800 (Midwest Air). Flight time was 5am but it was 1 hour late and departed from Peshawar at 6.43am. Flight catering was done in Peshawar. The food was not so tasty and the toilets were dirty. Staff were not friendly.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
9/10

Shaheen Air customer review

(Pakistan)

Flight to Karachi from Multan. The Airbus used for the journey was old and there wasn't any IFE present but the cabin had a nice ambience to it. The flight attendents were very nice and pleasant. The IFM was so so but you can't complain about it. Take off and landing were was smooth. I will definitely be flying with Shaheen International again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
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