Scoot

Just flew Coolangatta - Singapore return Scoot Biz for the third time in two years and as usual excellent for the cost. Flight left and arrived on time both ways cabin crew friendly and efficient. Food is pretty ordinary but have never eaten anything worth talking about on any airline in 50 years of flying. Cabin is clean and seats comfortable excellent value for money. People who complain really need to look at what their saving.

Flew TZ7 Perth to Singapore 18th August and returned TZ8 25th August. Medical emergency onboard during the outward journey meant we returned to Perth. Cabin crew were First Class in their handling of the situation. It was our first flight with Scoot and we were more than happy with the flight and service once resumed. We selected yellow seats in the quiet zone a good decision as we are both tall and the extra leg room made for a comfortable journey. The return trip was good also. Last year we did a trip to Japan using Malaysian Airlines and were less than impressed with the service. Their only redeeming factor was a 30kg baggage allowance. On balance we would fly with Scoot again if we could.

Fly every few months from Bangkok to Singapore using Scoot the service is always excellent boarding is always on time check in is always easy and most importantly they're always the cheapest airline I can find even when other airlines have promotions Scoot are cheaper. As expected food is expensive and there's little in-flight entertainment apart from Wi-fi (which I got free!) but it's a low cost airline I don't expect it. I just bring a book or iPad. I always fly with Scoot and always recommend Scoot.

I booked Scoot for my sister and son SYD to SIN return. Whilst the outgoing flight was smooth and they were allowed to take their snacks on board on the return flight they were not even allowed to bring food/water onboard and being strict vegetarians it was tough as Scoot does not serve/sell anything that is purely vegetarian. The crew were rude and did not pay attention to anyone trying to call them. The tiny bottle of water sold on the plane - $4. A rip-off since they do not allow you to take water on board.

Nanjing - Singapore. The crew on board were rude - they were not polite and asked you not to eat anything you brought onboard. The price is not as low as its service definitely not worth it. Some seats were not able to recline and my cup holder was broken. Very uncomfortable flight. I'd rather go to Shanghai next time. Avoid Scoot if you can!

Singapore to Sydney on June 16 the 1.45am flight. We booked bizclass and were very disappointed. The seats were most uncomfortable and the cabin was extremely cold for a night flight having not flown with Scoot before we didn't get any blankets or pillows so we were unable to sleep. For bizclass we got small water and pringles and a soft drink plus our ordered meal at 8am in the morning. We did not feel we got value for money. The ground staff were good but the plane cabin crew were hidden most of the time.

Flew with Scoot several times and no complaints so far. Traveled from Singapore to Sydney for about S$200+ return trip (FlyBag) from a sale. We have sat on both standard (Blue) and Super (Yellow) seats and both were comfortable and have very spacious legroom (I could cross my legs with a standard seat). Cabin crew were very friendly and always served us quickly with a smile on their faces. We ordered a Beef Bourguignon Pasta Stew and some snacks on board and despite the small portion the meal was delicious. Other then that the flights were always on time and would definitely fly with Scoot again.

Flew Scoot flight TZ7 from Perth to Singapore on 23/06/14. The aircraft was Goin'Scootin the crew were very fast to serve food and were very friendly. The captain however made announcements far too softly. We did not choose our seats and got super seats for free which have more legroom compared to the blue seats. However the seat was not cushioned and was quite hard the flight was quite bumpy so we did not feel relaxed at all. The food served onboard was very expensive but was needed for a 5hr flight. The boarding at Perth was terrible no queues staff not trained.

TZ 2 19 June SIN/SYD in Scootbiz. Rubbish the cabin crew disappear they muddle the food and they lack the basic standards. Not impressed at all!

Flew economy class (Blue seats) on scoot flight TZ8 from SIN to PER on 16/06/14 and found them nice enough. You might realise that the blue seats are actually cleaner than the yellow seats which have stains. Pilots were very experienced and Scoot was actually a new airline so we were surprised that there was actually Senior first officers. Service from the "Scootees" were actually quite fast but they serve food rather slowly. Their English was actually quite nice but sounds unusual. Flight was very smooth and will fly Scoot again in the near future.