Saudi Arabian Airlines

Paris CDG to Chennai India via Riyadh 30 July. Lucky me I was on an exit seat served by the most professional and most charming air hostess! Delicious food on the CDG-RUH leg followed by a box offered 10 minutes before landing due to Ramadan timetable. Nice return flight too.

CDG-RUH-DAC. Price for one-way flight: 310 EUR. The SV option is only good if your goal is to save money. Otherwise EK QR or even TK are much much better: chaotic check-in at CDG contradictory information was provided by SV ground staff. First leg was operated by a B777-200 old and tired. Toilets were smelly food was bad and only one drink has been offered for a 6 hours flight! 8 hours stopover at RUH. This could not have been worse: rude ignorant unhelpful ground-staff. No transit hotel option lounge option even if you pay for it. I finally got an access to the Premier Lounge with my Star Alliance gold credit card no shower no quiet zone inside. Second keg from RUH to DAC: shameful. Plane extremely dirty in less than 2 hours no one from cabin crew was paying attention. Some of them were simply sleeping in passengers seats. No amenity kit no breakfast only one drink served and no food at all. Poor security on board old airplanes rude and unprofessional cabin crew: do not use that airline.

Jeddah - Abha - Jeddah. Regular flyer with SV. Jeddah airport chaotic. Will be glad when the new airport is built - eventually. Flight was during Ramadam but cabin crew were happy to offer refreshments to non-Muslims. Don't bother with pre-arranged seating. Cabin crew will move passengers so that families can sit together. Cabin crew looked resigned to their jobs. People on their phones during the flight seats not upright as instructed. Overall poor safety within the cabin. An elderly lady was sitting in the exit row with bags on the floor and the cabin crew walked past. Honestly they get you from A to B without the seriousness of western airlines.

Infight service is pleasant with accommodative cabin crew. However the flight was delayed 2 hours due to system failure. Station manager was very unhelpful and unwilling to assist with the connecting flight.

July 4 to August 14 2013. Routes: Dhaka Bangladesh to Washington USA. My second trip on Saudi. Seats are comfortable even a foot rest. Economy seats are like business On many other airlines. Food was wonderful especially their snack table. I am now planning to use this for my long trip (twice a year) from Dhaka to Washington.

LHR to Dammam with a stopover in Riyadh. First flight from London to Riyadh was great plane was new B777-ER and clean. They could improve on their flight service. Very impressed with the amount of luggage I could check-in as I had a lot of luggage and the tickets were cheap. As for the second journey which was an internal flight it was a different story plane was old and shaking due to windy weather - the pilot did not update us with any info. Overall I will use them again.

Doha to Riyadh return. Very good flights both ways on A320. Crew attentive and professional. Flight time was only 1.5 hrs but we were given a filling and delicious hot meal. The planes were very clean and in immaculate condition. A pleasant surprise and much cheaper than QR on the same route.

Jeddah to London. I was pretty impressed with their service. The crew members were better then average. It was a Boeing 777-300ER just 4 months old aircraft. The food was ok we were provided with menu cards and amenity kits. There is only one problem with them is the ground crew on the airport is not polite but on their aircraft they are fine.

Flew domestic return from Riyadh to Najran. 2nd time with SV first to Doha. What sticks out the most is the unprofessional cabin crew. Cabin crew never checked seat belts or seats prior to take-off or landing they themselves sat chatting with pax. A pax next to me was actually re-seated during take-off. Cabin crew forgot to serve meals to an entire row. No options to SV on most domestic routes but I will always try to fly another airline internationally. Nevertheless good legroom and new airplanes. Average food no IFE.

Very pleased with my recent experience. I travelled Hyderabad-Riyadh-Cairo-Jeddah-Hyderabad sector. The in-flight service was excellent and food (I chose AVML) was very nice. I liked the seating and the flights were on time. The only problem I had was the non functional IFE system on Cairo-Jeddah and Jeddah-Hyderabad sectors. All in all a very good experience for the money I paid for the ticket.