"Overall I had good experience"
Abdullah Binsalman (Saudi Arabia)
✅ Verified Review | We flew from Jeddah to Geneva the flight was full, we had around 30 minutes delay. The cabin crews were so helpful, the flight was around 5 hours and we had only one meal at the beginning as breakfast and snacks before landing. The seats were in good size and comfortable, inflight entertainment were updated and has some new Hollywood movies. Overall I had good experience.
Aircraft | Boeing 777-300 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Jeddah to Geneva |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"crew seemed to be tired"
Mohammed Gasim (Saudi Arabia)
❎ Unverified | Saudia flight SV1043 was from Riyadh to Jeddah on on Airbus 330-300. We departed late due to late arrival of aircraft. No entertainment system on-board. We were served by a cold sandwich and tea/coffee. The crew seemed to be tired but tried to hide that. The ground services and airport facilities in King Khalid International Airport are excellent.
Aircraft | A330-300 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Riyadh to Jeddah |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"asked us to sit somewhere else"
M Al Sharif (Saudi Arabia)
✅ Verified Review | Jeddah to Dammam. Seat assignment on my boarding pass meant nothing as the assigned seat is not yours until you physically sit on it. Very bad experience on flight SV1114 from JED to DMM. A couple of people took our assigned seats and refused to move. The crew did nothing to move the couple. After 15 minutes of waiting for them to do the right thing, they asked us to sit somewhere else. In addition to the above, the entertainment system on my seat kept freezing.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Jeddah to Dammam |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"seats were very comfortable"
Alwaleed Althani (Qatar)
✅ Verified Review | Flew from Doha to Jeddah. I selected Saudi Arabian because they were part of the SkyTeam Alliance and their business class fare was unbeatable, but I was pleasantly surprised on how good their business class was. The seats were very comfortable and wide, their entertainment system though dated with much older programs worked quite well and had a few classics. There were three meal choices on the outbound flight, I choose the Chicken with mushroom sauce, the portions were generous and the flavor was good. The cabin staff were not overly friendly but not bad, the return plane was a newer A320 with somewhat larger screens and more choices on the entertainment system. Breakfast was served with a very bland omelette I am afraid to say, but I can't complain as I saved a lot on the choice and I would always put them first on this route.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Business Class |
Route | Doha to Jeddah |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"do not plan flying them again"
A Corden (South Africa)
✅ Verified Review | Manila to Johannesburg via Jeddah. While Saudi may have the lowest fare, be prepared to feel the difference. Our 10+ hour flight had no entertainment. Wifi as a substitute was not offered to economy class passengers. We were not provided any toiletries, eye masks, toothpaste etc. The food options for dinner were fish or tofu. Jeddah airport itself is awful and the ground staff are rude (side note if you are a smoker there is only a smoking area available to first or business class passengers and the ground staff). If you do decide to fly with them try to get a layover of less than 3 hours. I've had a total of 4 flights with the airline thus far and I do not plan flying with them again.
Aircraft | Boeing 777-300 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Manila to Johannesburg via Jeddah |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"new lounge policy is nonsense"
A Mahmoud (Saudi Arabia)
✅ Verified Review | Jeddah to Riyadh with Saudi Arabian Airlines. New lounge policy for Gold Al Fursan members for domestic flights is just a nonsense. You cannot even have your kid with you, you are allowed but not your children. Better just to stop the service or change the name of the lounge.
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Jeddah to Riyadh |
Date Flown | February 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"everything was top-notch"
Hussam Khalaf (Canada)
✅ Verified Review | Toronto to Kuwait via Riyadh. I absolutely loved my experience. Huge movie selection, comfortable seat, nice cabin staff, great food, everything was top-notch to me. I'd definitely fly with Saudia again! The price of the ticket was also beyond incredible for the length of the trip. People must keep an eye on this airline for it has incredible price deals!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto to Kuwait via Riyadh |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Cabin crew: nice, efficient and smiling"
Filippo Pagavino (Italy)
✅ Verified Review | I knew Saudia was part of Skyteam, so when I saw this Milan - Kuala Lumpur - Singapore - Milan flight at an incredibly low price I instantly booked. Then, as the departure date approached, I gave a look to the reviews and I got quite alarmed from the amount of negative ones. Now, after 4 flights, I decided to spend a few minutes to write a review, which I don't usually do, but I feel the company fully deserves it: Booking was quick and easy, no problem whatsoever. A320 for the short flight, Boeing 777ER for the long leg. Both new, clean, in perfect condition. True, the A320 didn't have the personal screen but there is a wifi service, working with a dedicated app, with a great selection of movies, games, flight info etc. Cabin crew were nice, efficient and smiling. Food was very good, far better than most European companies and definitely than all American ones. Aircraft were perfectly clean, unfortunately its other passengers that don't know how to use a bathroom! Crew were even entering the toilets from time to time to flush and to spray some perfume. Flight punctuality just perfect, we even landed 15 mins ahead of schedule in MXP. Leg room: unless you're a NBA player you'll have plenty. All in all, I found Saudia far better than any American company I've flown with, and easily at the level of the various BA/AF/KLM and at half the price, though. The only problem can be the layover in Jeddah, more than 2-3 hours in that place can be very taxing. Apparently, a new airport is bound to open but it's unclear when. However, this isn't Saudia's fault. (Ps. they even give you meal vouchers to use at JED, I've rarely seen other companies do so).
Aircraft | A320, Boeing 777ER |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | SIN to MXP via JED |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"no empathy for passengers"
R Ahmed (United States)
✅ Verified Review | Dammam to New York via Riyadh with Saudi Arabian Airlines. The flight from Dammam to Riyadh was late. The wait at Riyadh for luggage was delayed. I was exhausted standing at the cold baggage claim area from 1:30 to 2:30 am. When I boarded the flight to New York at 5 am I fell asleep right away. I had been up all night. Soon thereafter a staff member kept on yelling 'Madam' repatedly till she woke me up. She was serving breakfast. After that I couldn't get back to sleep for the rest of the flight. I wish she had let me sleep. The journey was so exhausting that I promptly fell sick after arriving. Some airlines give a tag Do Not Disturb for a passenger to put up. No empathy for passengers.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DMM to JFK via RUH |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"best value for money"
Dimitri Vassilakis (France)
✅ Verified Review | Guangzhou to Paris CDG via Riyadh with Saudi Arabian Airlines. Best value for money, business class ticket bought at the incredible price of almost an economy fare. On the leg to and from Paris, latest seat with direct aisle access. Friendly and relaxed cabin crew. Saudia makes business class accessible to almost all budgets but do not expect any alcohol.
Aircraft | Boeing 777 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | CAN to CDG via RUH |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |