Saudi Arabian Airlines

Not Verified | Washington to Jeddah via Riyadh with Saudi Arabian Airlines. Entertainment screen was off the whole journey. The lounge is below standard of an international airline in terms of both food quality and the the interior. We could not find a prayer room in the lounge. Baggage handling was bad. I got two luggage supposed to be checked through. One came out, one checked through. The ground staff even did not want to check to their system, just saying it is often mistakenly handled by the ground staff.

✅ Trip Verified | Riyadh to Amman. Worst service ever. We entered the aircraft preparing for the take off then the captain announced that the plane had a problem and it will take 10 to 15 minutes. We stayed inside the plane for 3 hours. That was the worst experience ever.

✅ Trip Verified | Riyadh to Munich. Very positively surprised - excellent service and great seats (full flat business class seat). Excellent direct flight connection. It is during the day, so maybe less efficient for business travelers, but timing is very convenient. Meals are served fully flexibly both in terms of choice as well as timing.

✅ Trip Verified | Muscat to Jeddah. Worst experience ever. Behavior of the air hostesses arrogant & not customer friendly. I was not asked for the meal in the flight whereas it had been charged in my ticket. Upon request for one veg meal, I was denied by saying that only beef and no veg meal left. No compensation for not giving food. It was really insulting while your neighbor passengers enjoying their meals and air hostess is arguing with you for not giving the meal.

✅ Trip Verified | Manila to Jeddah. The flight was delayed for 24 hours, instant of looking for nearest flight with any other airline which is available because we are on the capital city of this country, they transfer us to a local hotel unfortunately it was the worst stay on my life. They served us with worst food and unhealthy with worst quality ever seen with no other choice to eat, in the hotel room they put every two persons together regardless of who is other person is, so you will end up to sleep with total stranger on your hotel room and other thing is they give us one card only for the room, how come if the other person with me in the room need to go out how he will do it. After this bad experience they should see the rating of this airline they should not considered this airline as 4 star airline. I think they will do it on all cities over the world I mean the accommodation quality and how they will act about the delayed flights.

✅ Trip Verified | Johannesburg to Hyderabad via Jeddah, a pleasant flight. The landing and take off very smooth. No plug points for charging phone iPads, computer, etc a big no no. So we have to carry power banks which is airline safety hazard. No individual TV facilities available, so very tiring and boring on such a long flight Overall an excellent flight except the above.

✅ Trip Verified | Jeddah to Amman. Flight time got delayed for one hour without prior notice. Aircraft cleanliness and was disgusting, seat size was too small and aircraft was very old.

✅ Trip Verified | Madinah to Alexandria. Our flight number SV329 should take off from Madinah airport at 03:50, the company delayed it to 12:10 on flight number SV3331 without any care for the passengers. The real reason is to merge the two flights together (SV329 & SV3331) to fill the plane, they spoke that Borg El Arab air port in Alexandria has a bad weather but this not a true.

✅ Trip Verified | Jeddah to Karachi. Horribly treat customers, no manners, rude and think we are beggars. Long lines, very slow people just kept talking to each other while we have been in long lines waiting, customer security, desk service crew all same ill mannered rude.

✅ Trip Verified | Sharm El Sheikh to Dubai via Jeddah. Great experience. Full service in all flights, amazing legroom and really comfy seats. Staff correct and polite. All flights on time except last one, as our plain had a technical fault. It took Saudia less than an hour to have a replacement aircraft ready at the gate.