✅ Verified Review
| Ponta Delgado to Porto. Ground staff wasn´t all that helpful and nice (as usual), boarding was long and the waiting room had insuficiente seats. Cabin crew almost never smilled and didn't seemed particularly interested in serving the passengers or making their flight feel more pleasant. They let a lot of people carry extra items as carry on luggage, much of them exceeding the regulation sizes and as a result, lots of passenger didn't had space to stow their carry ones (which were inside the companie's regulations) and I was shocked to see that an elderly couple seating in the seats across the isle from me, was forced to stow their backpack on the gentleman's feet. He complained, he stated that he needed a place to stow the back pack and that it was inside the mandatory dimensions and that other had exceed the limits but the crew didn't care and didn't even tried to find space for the backpack even if the seat next to me and the gentleman was empty. I had to step in and ask him if he wanted to stow the backpack in the seat next to me, the cabin crew couldn't care less about the passenger's concerns or comfort. No entertainment except for some video in very small screens which no one could understand as subtitles were too small and no sound was provided, no headphones, nothing. Also no wifi was provided. Meal was poor to say the least, a simple sandwich with stale bread, some juice, coffee and a little snack candy. The crew never asked the passengers if they desired any extra drinks. Very crude service, it almost seemed as if the passengers were there to service the cabin crew and not the other way round. Very expensive flight for such a short route and such a poor service. The filght was late, as it usually is with SATA International.