SAS Scandinavian

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 902 reviews
4/10
3 star Skytrax Rating
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6/10

SAS Scandinavian customer review

(Estonia)

LHR-CPH-HEL booked rather last minute so price was quite high for the one-way trip. Bag drop seriously understaffed at LHR so quite a long line for what is a simple procedure (SAS makes passengers print out their own labels). Both flights on time even rather early though apron position on the far side of Helsinki airport at 1.15am in a snowstorm was perhaps not the most considerate choice. BOB on the LHR-CPH flight of acceptable quality though very expensive. Nice service onboard especially on the LHR-CPH flight. Helsinki flight load about 20% at most so clearly the revenue generating formula isn't working so well.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
8/10

SAS Scandinavian customer review

(United States)

Flew SK 925 CPH-IAD. Airbus 340 completely full. FAs were visible and attentive. Entertainment worked well too. Leg room pretty good. Food not the best. All in all a good flight although we were running a little late due to traffic in NE corridor. Almost missed my connection to ORF. Good news I made the connection as did my bag.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

SAS Scandinavian customer review

(Australia)

Nov 25th 2012. BKK-CPH-CDG. After a 4 hour transit in BKK coming from BNE happy that SK972 was boarding on time and departure was close to schedule. Meal service was a bit slow to start for such a late departure time (00.25). The meal however was worth the wait excellent food as always on SAS FA's very attentive and pleasant. Managed to get a very good sleep. Seat comfort was good for a lie flat angled seat. An excellent breakfast before landing a little earlier than scheduled. Transit in CPH for 2 hours lounge was comfortable. SK565 to Paris was on time very light passenger load. Smooth flight FA's pleasant and quick with service. Arrived CDG on time and baggage collection was hassle free and very prompt. Due to price I would recommend SAS even though their aircraft are getting a bit old and tired but they are still comfortable and clean.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

SAS Scandinavian customer review

(Canada)

I am a regular premium-cabin traveller and loved the SAS flight. The cabin was well appointed the flight crew friendly and attentive and the seat comfortable. The catering and IFE were great. The only issue was the seat length; for those of us who are 6' or over the seat is too short. In the sleeping position this can be remedied by dropping the leg support and while one ends up in a slightly experimental position I slept well for several hours. All in all a first experience that I will happily repeat.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

SAS Scandinavian customer review

(Sweden)

I was travelling with SK1605 Boeing 737-600 ARN-ZRH November 7 in Economy Extra Seat 3F. SAS managed an early departure and due to strong head winds and we arrived according to schedule. Cabin staff friendly and food was ok despite salmon which is much too common on SAS flights. The cabin in this class has decent comfort but far from best. The cabin service however makes you forget this fact.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

SAS Scandinavian customer review

(Sweden)

ARN-CDG Aged MD. Delayed because of late connecting flight from Oslo. Delayed again because of overbooking. Very nice friendly staff disgusting sandwiches good information from the Captain. I will always fly SAS because of their excellent youth prices. A big plus is the check-in you can do yourself at the machines at the airport. Takes 2 minutes to print out your boarding card and then just go and drop your luggage.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
4/10

SAS Scandinavian customer review

(Estonia)

OSL-LHR on an ageing B737-600. Found the transfer desk staff to be rude. Otherwise the flight was fine arrived late due to fog in London Heathrow but pilot kept all informed and onboard staff were rather okay as well.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
9/10

SAS Scandinavian customer review

(Ireland)

DUB-CPH very old MD used on this route but comfortable seat with good leg room. Arrived into CPH a couple of minutes early despite strong crosswinds. 40 minute connection to Estonian Air flight to Tallinn no problem connecting gate information provided on a screen on disembarking in CPH which is a great help. Luggage arrived in Tallinn even with the tight connection.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

SAS Scandinavian customer review

(Australia)

Flew from Hamburg to Copenhagen earlier this year. The 40 minute light was delayed by 30 minutes. Seats were a little small but cabin crew were very friendly. A short but relatively pleasant flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

SAS Scandinavian customer review

(Denmark)

LUX - CPH in a new CRJ 900 neat and clean aircraft. I seemed like the only leisure traveller flying out of Luxembourg that day. 15 min delay at takeoff due to late arriving aircraft but arrived in Copenhagen on time. Welcoming and friendly crew and good coffee this time. Solid service and good info from the captain during the flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes