Ryanair

Rome to Paris. Disgusted at being charged £70 as I hadn't printed my ticket off. I know they have rules but what a ridiculous amount to charge for a piece of paper. There is no consistency and am unlikely to fly with Ryanair again.

We used Ryanair flying from Manchester to Malaga 7th October returning on the 14th we flew as a family of 3 adults and 3 children aged 11 2 and 6 months. after hearing all the horror stories around Ryanair we were feeling quite sceptical however we were impressed with the service they provided they were friendly helpful and informative and we had no problems at all.

We have flown with Ryanair to Italy 2-3 times a year for the past 9 years. We have never experienced any major delays and flights have arrived early and on time. The cabin staff have been friendly and courteous. The only problem we have seen recently is the lack of space for hand luggage. Abide by the rules and you can't go wrong. By the way the cappuccinos are to be recommended!

Stansted to Fuerteventura cannot believe that unless you priority board they will separate you from your children. Surely this cannot be a suitable situation in the case of an emergency how are under five's expected to understand the safety information.

My wife and I are frequent passenger on Ryanair flights our most recent flight was from Shannon to Malaga 20th Aug back on the 10th Sept 2013. I would like to say that if it was not for Ryanair and its cheap flights I would not be able to fly as much as I do all flights with Ryanair have been a most pleasant experience and I have found the staff to be most courteous and helpful. When you book a flight you are told to read terms and conditions so why should Ryanair be to blame. I am looking forward to my next flight.

East Midlands to Zadar. Have used Ryanair many times and consider them to be a good airline. Probably flown with them 40 + times and only experienced 1 major delay. This flight again excellent. Flights on time both ways friendly staff seat comfortable enough for a 2-3 hour flight. One big plus with Ryanair is seats do not recline. Nothing worse than restricted legroom being made worse when the passenger in front reclines. There are enough warnings on their website about potential extra charges so if you get caught you only have yourself to blame.

Like many people on this site we have used Ryanair before like many we abide by their rules don't necessarily like them but we abide by them. We have a young child so we booked priority boarding - the only airline I know that doesn't allow this as standard (but fair enough that's their policy we know that in advance). So hold luggage booked priority boarding additional infant equipment all paid for. Flying from Edinburgh to Faro was okay long queues at check-in but okay. Trek at Faro up and down stairs 2 year old and 3 bags not great but can't blame Ryanair (although can't help but think they are treated as 3rd class because of the deals they make with airports). Chaos on way back one person at check-in no priority queue at boarding pass check. Advised it would be at the gate nope people were allowed to stampede if you were already at the back tough! So on return to UK I complained and requested that the priority boarding fee was refunded. Rather than customer service I received a curt "we do not make refunds". So despite not getting what we paid for they pocket the money anyway Will we use them again probably simply they put they get you there but I will treat them with the same respect that they show their customers.

Never again! Our two year old was expected to sit over 7 aisles away from any of the adults in our party. Due to boarding staff the queue at the gate was disrupted this resulted in our party being placed further along the queue to board (we had been near the front). When we finally got on board there were only odd seats dotted around the aircraft. None of the adults could be seated together which was not such a major issue but the Ryanair flight attendants (there for safety not service) thought it perfectly ok to seat a two year old 7 aisles from the nearest adult in our party. A two year old cannot understand or comprehend any safety procedure and Ryanair do not even accept unaccompanied minors.

Great flight from Knock to Luton on 27 Sept to 29 Sept. All for 32 euros. Easy online booking / boarding card / friendly staff.

Rome (Ciampino) to London-Stansted 4 October 2013. My 2 hr 20 minute flight was 1.5 hrs late. Though we sat at the gate for 90 minutes the flight attendants charged £3 for water. Unbelievable and unforgiveable. Add in the fact they're so strict about carryon-bags and you'll never even consider flying them.