Ryanair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2224 reviews
4/10
3 star Skytrax Rating
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10/10

Ryanair customer review

(United Kingdom)

First time with Ryanair. Just me and my two young grandchildren we did have priority boarding but was still worried. Flew from Birmingham to Tenerife no need to have worried but was glad I had priority boarding more so on the return flight. Would use again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
7/10

Ryanair customer review

(United Kingdom)

Tenerife to Manchester. Flight left on time and arrived 5 minutes early which they brag about on landing. Heavy landing at Manchester and hard braking as I believe there is an "early turn off" on the runway to allow them to get the gate faster and offloaded/onloaded quicker? First time I have used them for a while and the gaudy yellow and blue cabin interior is a bit hard on the eyes but the crew were friendly and efficient and the legroom and leather seats were better than the Monarch flight we flew down on. They will be better once they allow you to pre book a seat rather than the scrum to get on! Will use again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Ryanair customer review

(United Kingdom)

London Stansted to Fuerteventura out on 20th November and return on 27th. First time with Ryanair won't be the last. From the online booking priority boarding getting on getting off the whole experience was brilliant. Had a lot of negative comments from people before we traveled we found it hassle free and relaxing. Staff were friendly and efficient No complaints.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Ryanair customer review

(Spain)

The bad press surrounding Ryanair proved to be totally unjustified on my round trip Madrid-Cagliari-Madrid. Check- in and security was the quickest and most polite ever (especially at the dedicated check-in/security at Madrid. Boarding was orderly and uneventful (both in Madrid and Cagliari). We left on schedule and arrived early on both segments. The flight attendants were professional polite and friendly. No negative comments at all and I'll be only too happy to fly with Ryanair again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
2/10

Ryanair customer review

(United Kingdom)

We returned from Gran Canaria to Stansted on the delayed flight (by 2 hours 20 min) on 7/8 December. The passenger next to me was drunk (shouting and carrying on) when he got on the plane. He then drank at least 10 miniature Bacardis and Pepsi supplied enthusiastically by cabin staff. Mercifully he fell asleep but did not fasten his seat belt during landing although he then stood up while the plane was still moving quite fast. There was no inspection of seat belts by cabin staff before landing nor was he told to sit down. Our seats were near the emergency door where passengers are supposed to assist with evacuation. He was a big man who was in no state to assist and would have been a serious hindrance if there had been an emergency. Clearly the policy of the cabin staff is to sell as much booze as possible and not bother with basic safety or the comfort of other passengers.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
no
10/10

Ryanair customer review

(United Kingdom)

I choose the cheapest flights and most convenient schedules available when travelling from Ireland and UK to other European destinations. Approx 9 times out of 10 the winner seems to be Ryanair (price and timing are great). When I choose EasyJet or Aer Lingus I'm delayed 9 times out of 10. Do you want luxury? Do you want 1hr to board a plane? Do you want 1 hr to disembark a plane? If the answer is yes then simply don't choose Ryanair! Are you someone who has several bags? Are you someone who complains and tries to inconvenience others around you? Are you someone who takes 1 flight per year? If so then don't fly Ryanair - and do the rest of us a favour. Let's be realistic. Who gave Europe cheap flights? Ryanair.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Ryanair customer review

(Ireland)

Use Ryanair on the Leeds Bradford flight often find them a great service very clean and good value for money. Great timing for onward connections.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

Ryanair customer review

(United Kingdom)

Not a family friendly airline can not get seats together unless you are prepared to stand in a queue for 50 minutes before your flight. Trying to find a place to store hand baggage next to impossible we flew with easyJet this summer and had a much more positive experience maybe someone from Ryanair should try an easyJet flight and see how passengers should be treated.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
10/10

Ryanair customer review

(United Kingdom)

Flew LPL-BCN 22-25 Nov. Pre-booked seats took 10kg in a cabin sized bag fantastic flights great crew arrived early both ways. Flown with Ryanair 5-6 times and have never had a problem with them as long as you know what to expect all for £70 return.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

Ryanair customer review

(United Kingdom)

We flew from Lanzarote to Glasgow Prestwick on Wednesday 27th November and had a very pleasant flight. The plane was on time and the cabin crew were most helpful and pleasant going about their duties with courtesy and a smile. The flight out went smoothly but the cabin crew were not so happy in their job. We have found that if you adhere to Ryanair's protocol you should not incur any problems and it is certainly quite a bit cheaper than Thomsons or Thomas Cook and based on this flight it couldn't be faulted for what you paid for.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes