Ryanair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2254 reviews
4/10
3 star Skytrax Rating
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10/10

Ryanair customer review

(Spain)

Flew from MAN-AGP 1st Feb. Flight left on time and arrived in Malaga with the usual fanfare. I had the new allocated seating which was fine (window seat). Leg room is fine and lights were kept dimmed as it was an evening flight. Cabin crew friendly and helpful. Price wise for drinks/food they are slightly expensive. I have never had a problem with Ryanair it's low cost and you get what you pay for.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

Ryanair customer review

(Belgium)

Brussels-Charleroi-Marseille return Feb 4 and Feb 11 2014. A 1.5 hours flight arrival and departure right on time friendly staff smooth flights 10 kg free hand luggage an assigned seat quick connections to the cities I fly Ryanair a dozen times a year never encountered any trouble whatsoever. Print your boarding pass keep luggage to a minimum and enjoy your flight. It's beyond my comprehension why people complain about Ryanair.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

Ryanair customer review

(United Kingdom)

Booked my first (and last) Ryanair flight from Edinburgh to Dublin because it was a great price: £15 each way! But as I heard from everyone they always try to get you with fees. I wasn't able to check in online beforehand so I tried to explain my problem when I got to the airport two hours before the flight. They told me I couldn't fly unless I paid £70 to print off my boarding pass. There's no way I'm paying £70 for a £15 ticket. No other airline has such ridiculous charges. Steer clear.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Value For Money N/A
no
1/10

Ryanair customer review

(Switzerland)

Barcelona - Las Palmas Feb 14 return Feb 18. Saying goes "you get what you pay for" with Ryanair you get less. Went for a weekend to rest and came back exhausted mainly due to a very uncomfortable flight. Advertisements everywhere stressed out staff plastic seats that won't recline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
na

Ryanair customer review

(United Kingdom)

6 February from Newcastle to Dublin. My daughter has just returned to her home in Ireland after visiting for a few days with her baby daughter. Why is it beyond staff to help a lady down the stairs with a bag and buggy. She asked for help at Newcastle and no one not even passengers offered to help her down the flight of stairs. There were ground staff standing around and still could not help. The staff checking the tickets were very offhand with her.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
8/10

Ryanair customer review

(United Kingdom)

February 2014 flights to and from Bristol and Lanzarote. Seats already allocated so no mad rush across the tarmac and both flights on time or nearly so. Not particularly great value as I couldn't book until late on but that's way it goes. Otherwise Ryanair got us there and back as per the deal.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Ryanair customer review

(United Kingdom)

Manchester T3 to Rzeszów (FR3202) 28 Jan 2014. Rzeszów to Manchester T3 (FR3203) 8 Feb 2014. Recently used Ryanair for skiing holiday. Fantastic airline lowest fares in the market punctual recent improvements ie allocated seating no announcements after 9pm dimmed lights made my trip smooth. Cabin crew very friendly. Both inbound and outbound flights landed 20 minutes earlier.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Ryanair customer review

(United Kingdom)

Becoming a fan of Ryanair! Have to be honest we avoided them for so long but on the flights we have taken recently they cannot be faulted. On time in fact early on both times. Fantastic prices to and from Tenerife great service onboard. The time had come that there is very little difference between Monarch who we have used for years to fly to Tenerife except that you pay about 60% more and their flights are often delayed. Keep the improvement going and focus on Customer Service and you will have won 2 new customers. Looking forward to having the boarding pass on the phone which I understand is coming later in the year.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
5/10

Ryanair customer review

(United Kingdom)

I have just (a) checked in my wife for a flight to Dublin next week and (b) seen the comment that you can't check in more than 7 days in advance without paying. When I checked my wife in she was automatically offered check in for the return flight (with allocated seat) even though that is more than 7 days in advance. Be warned though in common with Jet2 and other airlines she did find that seat she was allocated was a middle one. As ever you get what you pay for.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Value For Money N/A
no
1/10

Ryanair customer review

(United Kingdom)

After years of refusing to use Ryanair due to time/date constraints I had to book a flight with them today. I've also heard and did notice that they've removed ridiculous charges (for paying on line etc). However I've just noticed that I can only check in online 7 days before the flights unless I buy a pre-allocated seat. Because of my flight times this means I will have to find a place to print out my boarding pass while away. So yes it's an improvement that people can pre book seats but they have reduced the online check in time from 15 days to 7 if you don't pre book and pay for the seats. This will be the last time I book with them - I've not even flown yet.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no