Ryanair

Used Ryanair a total of 17 times. I know the rules and I am totally 100% happy with the service. Cheap flights allocated seating and now (thank goodness) I can take on a hand bag as well as my 10k case. I really don't understand why anyone complains. Most recent flight was on 5th April. Oh and only ever had one late flight out of 17 - not bad!

After a severe accident in Spain which resulted in both arms broken I was taken to Malaga Airport to fly home to Manchester on flight ZB660 on Saturday 1st Feb. I was treated appallingly by the staff and cabin crew of this flight. I was left in my wheelchair at the boarding gate whilst all the other passengers boarded the plane and when my daughter and I finally entered at the front of the plane we were pleased to see the front 4 rows empty only to be told we couldn't sit there as our seats were on the back row. We explained I couldn't walk down the aisle with both arms at right angles but were rudely told "Well walk sideways!". My daughter stood to put my seat belt on me and again came the command "sit down" just as the plane began to move! Throughout the flight not one cabin crew came to offer help a drink or enquire after my well-being. No help was offered to my daughter who was trying to help me juggle hand luggage etc.

We're sitting ready for take off to Carcassone and not only were we caught on the 7 day rule so had to pay for seats boarding staff tried to make us put correctly sized cabin bags in the hold. We were among the first 30 to board. When we asked why we were told last 50 passengers today have to do this because there wouldn't be enough space for everyone's. In a flight of 200+ passengers this would not apply to the first 150 we pointed out. We refused. The scams never end do they?

We have never flown with Ryanair before so were concerned after reading reviews. Our experience was very good. I could not fault them. We flew from East Midlands to Lanzarote April 2014. The flight was on time the staff friendly and helpful. Seats are now allocated before flying which must save hassle. No problems with luggage. I have flown with BA and Virgin and it cannot compete with them but I would place it top of the many budget airlines I have flown with. I don't usually leave reviews but feel that it is perhaps only those that have problems that do so thought I would like to balance the scales a little.

Just went to print my boarding pass. Got caught with the new 7 day rule. I had to buy seats for return as I know I will not be able to get to a printer while away. I hope that when they go to the better Aer Lingus system of either printing at airport or on phone app things should improve.

Generally I have no problem with Ryanair flights quick and effective service. I do think though more thought could be put into their timetable as flights arriving in Manchester at 23.45 means that there are no transport options from Manchester airport other than by Taxi very expensive to get anywhere from the Airport. Car rental village closes at 00.00 and the last train is at 00.01 with a 5.30 wait in the airport until the next transport out and most shops closed it is not an ideal time to be landing.

I have flown with Ryanair many times over the past 5 years and require full airport assistance as I am an amputee. I cannot praise Ryanair highly enough. I have never had any problems at all and the staff are wonderful. The Special Assistance team always go that wee extra bit to help. I wish they flew to Newark NJ. and Florida as they could show Continental Virgin etc. a thing or two.

I use Ryanair 5 or 6 times a year to Bergerac and I am getting a little tired of travellers that don't follow the airlines rules and then complain about them. Every flight that I have taken has been on time I have had no problems at check in or boarding and the crew out of Liverpool are always friendly caring and professional. Remember this flight out of Liverpool departs at 06.40am when passengers cannot be at their best but crew are always great.

Flight to Stansted from Malmo. Seats were too close together no knee room and seat itself was not comfortable to sit in. Landing was aggressive and parking at the stand came to an abrupt halt. Not a comfortable journey.

BHX-DUB return. First flight was fine but on the way back we were delayed 5 hours and then Ryanair didn't bother to tell us that the plane was actually in Belfast and that people needed to get on a coach to Belfast from Dublin in order to get back! We got back past midnight and we were supposed to be back at around 5pm. No help whatsoever and no sorry or anything from Ryanair.