Ryanair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1932 reviews
5/10
3 star Skytrax Rating
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1/10

Ryanair customer review

(Australia)

Budapest - Manchester and back again with a 5 month old and a 7 year old. Budget flying is fine I was lucky enough to sit in the aisle seat with my baby and my 7 year old sat on the other side of the aisle. I even paid for priority boarding on the way back to give myself just 3 minutes to find a seat next to my own child and get my bags and it made no difference. They put the gate number up people run to the gate 12 minutes walk away they start boarding and I am still trying to push the pram to the gate. A fellow passenger kindly offered to hold my baby while I collapsed the pram at the bottom of the stairs. I still struggled to get on and get seated people pushing past me. I will be seeking my money back for 'priority boarding'. If you have a small child or infant it is not worth it. I flew long haul from Australia with a baby and 7 year old 27 hours worth of traveling and not once felt as stressed and helpless as I did flying Ryanair.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
2/10

Ryanair customer review

(United Kingdom)

Stansted to Barcelona. Fine going there. Horrendous treatment on boarding for the return flight. My daughters under 16 years of age were summoned to pay 50 euros each for their hand luggage even though the cases fit the dimensions specified. Staff started to process the £50 fines without asking for their ages or to speak with their parent then demanded payment. Really put a dampener on the whole trip. First and last time we fly with Ryanair.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
no