Ryanair

Poor check in at Tenerife South airport very slow. Then delayed then after queuing at gate 5 we all had to move to gate 29. Stood waiting again whilst we watched the plane touchdown. There was no white wine or Fizzy white wine on board. When we arrived at Manchester we waited 40 mins for a staircase to arrive then when we got off we had to wait for the bus to open its doors then we waited for 30mins to get through passport control. Why didn't Ryanair phone ahead to Manchester to tell them they were turning up as they had no idea. Utter rubbish for this cattle class airline.

Travelling from Palma to Bournemouth June 2014 - we were sat in the plane after 40 minutes of wait in the queue and then informed right away after being seated that there was an expected delay of 2 hours. It did literally take 2 hours to take off people on the plane were all unhappy and complaining. Travelling with young child we would have expected not to be seated in the first place we would have preferred to wait in the airport hall where some food and drinks are available to buy instead. Not pleased at all with this company.

Flew on 16th June Paphos to Athens. Followed the rules and had no problems whatsoever. Ground staff in Paphos were extremely helpful and professional. Flight was exactly what I paid for nothing spectacular but absolutely nothing wrong. The only thing was having to wait in those dreaded boarding cages in Paphos. Otherwise all round decent flights with no issues.

On a flight to to Eindhoven from Dublin on 27/6/2014 the plane pushed back from the terminal and 5 mins later we were informed of a technical problem. We returned to the stand whilst the fault was investigated. Eventually we were told that the problem could not be fixed and another aircraft was being prepared. We eventually got on our way about 2.5 hours late. On the return journey on 30/6/2014 exactly the same thing happened. The plane pushed back and then we were informed of technical problems. We returned to the stand and the fault was investigated. After about an hour we were told that the problem was solved and we got on our way. On the first flight we were told we could not use the toilets whilst waiting for the fault to be found. After numerous complaints the staff gave in and allowed us to use the toilet at the rear of the aircraft.

East Midlands to Faro and return. Have flown many times with Ryanair both on business and for leisure. Only ever had one serious delay. Both flights were ok. Return flight delayed by 10 minutes with limited catering due to knock on effect of strike in France. Staff apologised for this with clear explanation as to reason. Staff on both flights very pleasant. British Airways should teach their business class stewards to give a genuine smile like this. With regards to complaints about add on charges. Read their terms before you book. Everything is made clear on their website. A bonus with Ryanair is no reclining seats. Why do you need to recline your seat on short haul restricting leg room for those behind you.

Return from Tenerife South. The same old problem - unable to print out return boarding pass charge 70 Euros. Baby ill on board the mother was unable to get any assistance and I heard the stewardess complain of the cheek of the women to expect them to help. Hand luggage taken at boarding and stowed in hold no warning so last second grab of passports etc. Went out Thomas Cook - superb. Never again with Ryanair.

Absolutely appalling that my partner and I have to pay an extra £60 to be able to print our boarding passes and sit next to each other on the plane. We are flying to Greece for 2 weeks and would not have access to a printer half way through the holiday to print out return passes. Diabolical and a rip off will never book with the shoddy airline again.

We were traveling from Paris to Rome. We did not have access while traveling to a printer so we were unable to print our boarding passes. We arrived at the airport 2.5 hours before our flight. We were told that all boarding passes had to be printed or it was 70 euros per person. There were 4 of us so this was a hefty fee. I saw others approaching the counter to check in with their phones. I asked about this and they said it had to be done 2 hours ahead of the flight and it was too late. 90% of the people that approached the counter had to pay additional fees. We also paid ahead for 2 bags. 4 of us ere traveling so we knew we would have that much. They said that only one bag showed on their side of the reservation so we needed to pay for the other bag. I had an email confirming 2 bags and they said they couldn't go by that.

Round trip Kaunas (KUN) - London Gatwick (LGW) - Kaunas (KUN). Friendly staff flight with no errors or other shenanigans. Not much space to move around in the plane itself but acceptable for short haul flights. One disadvantage - everything costs money. I'm surprised they still don't charge for bathroom trips. Of course you can only expect so much from a low price airline which is the main advantage. Another thing is the flight attendants trying to sell lottery tickets and calendars that is rather unprofessional feels like you're in a market or someplace similar. All in all - loved the flight and definitely going to use this airline again!

If anyone is every considering flying with Ryanair ensure you know exactly what experience you are signing up for when you book your ticket. We went return from Luton to Marrakech and would not do this journey with them again. In fact we'd only think about it for very short flights for weekend breaks and to be honest that would be pretty desperate. Where to start? They may offer cheaper "upfront" costs but add-ons are extortionate. The fact you cannot print off your return boarding pass within 7 days of your return flight is just a way to con people out of the money (£10 per person) to advance purchase a designated seat. After all who wants to gallivant around an unfamiliar foreign city looking for an internet cafe that may or may not have a printer. The queuing is still a scrum even though they have finally realised that assigning people seats will stop the kind of behaviour they and their ilk were responsible for creating. On the flight the whole experience is stuffy cramped and bad tempered. The hard-sell starts instantly and continues through the whole flight. The claustrophobic atmosphere is taken further by the fact that some aisles didn't even have windows! They couldn't even be bothered to give out landing cards either which just prolonged the bad experience at the airport. I reckon that after all the add-ons it would have been cheaper to fly with BA. Although BA are pretty woeful 3.5 hours on a Ryanair flight is far too much.