Ryanair

Flew from Manchester to Sicily we are a family of 8 with 6 children under the age of 12. The flight was fully booked and all 8 of us were located all over the plane even the 2 year old was sat with strangers. Staff were unhelpful and rude there was not enough room for the hand luggage on the plane so all 7 of our cases were put in the hold so we had no food or nappies. Staff were trying to sell things the whole flight we would probably have been better to reserve seats but for 8 people would not have then been a cost effective flight would not go with them again not one case for anyone was checked for either size or weight going to coming back maybe that's why they couldn't fit all the luggage in the cabin!

Manchester to Murcia return 15th - 22nd July 2013. I travel very regularly to Spain and I am always very happy with my Ryanair flights. People who moan about such things as size of bags etc annoy me - all the requirements are made very clear at booking. If you don't like it don't book - and probably pay a lot more!

Luton airport to Trapani. Flight was on time. Not that cheap after all extras added. Very poor seat comfort. Cabin size bag (used GATE8 Luggage) therefore avoided fees associated with baggage check-in. Staff were at best indifferent.

My family flew out with Ryanair to Fuerteventura. From my experience the flight cabin crew and departure and landing was just as good as any other airline we've used. We printed out our boarding passes and check all our luggage was correctly weighted. Had no problems or issues. I would not hesitate to book a flight with Ryanair again. The only complain I had was that the food prices on flight were expensive.

Kos-Stansted. Our first time on Ryanair and I have to say never again. Stress re-packing our 52kg luggage into the correct number of bags after a day on the beach. Stress getting the hand luggage re-weighed. Stress standing crammed into a much too small area with all the other cattle. No facilities (refreshments or toilets) in 35 degree heat for 45 minutes. Stress barging through to the plane. Stress with the bright lights and constant announcements. No quick hostess service followed by a dimming of the lights so you can sleep. Awoken every 20 minutes to an automated scratchcard announcement. Uncomfortable seats which seem to have less padding than others. I landed with a headache which wrote off the following day. Quite frankly it's not worth the saving to put up with the constant barrage of sales attempts.

Travelled from Palma to Bristol yesterday. Got on the plane after being pushed out of the way by hoards of mad passengers rushing for a seat only to find no seats available. Not a problem generally but when you have a six year old and only single seats available it was a bit tricky. The crew were useless and only seemed interested in pre-booked customers! Got a seat after walking up and down looking lost and no thanks to the crew! No issues going over but not good coming back. Why can't they let the kids on first. All they care about is money. Last time with Ryanair (after using them for years).

Bristol to Palma on 22/08/13. Followed all of the baggage restrictions even paying the extra £60 to book my sons small bag into the hold and booked our seats. Flight staff on the way over were very difficult to understand. When we arrived in Palma on the return told we had to pay 60 euros each as we didn't have boarding passes. I had tried to check in online the day we flew and still there was no option to print any further boarding passes. She could see on her system that I had booked 7 seats and accessed the system but said at it was my fault and that it was an easy system. To add insult to injury I had a message on my home answer phone advising me I hadn't checked in this was left whilst I was still on holiday!

Prestwick-Wroclaw perfect both ways. Staff spot on landed early. I always arrive early at airport with a cabin bag. Toilet before t/o. No at or drink on flight. Boarding pass always torn half way. good aircraft good crew.

Leeds Bradford to Tenerife and back. We read all the instructions stayed within the weight limits and measurements and arrived with the correct number of items of luggage and had no problems at all. Aircraft was clean and tidy staff were efficient and polite. The food and beverages seemed adequate although we did not purchase any. We did not have reserved seats but we sat together on both journeys. My advice just use your common sense and you will find Ryanair as good if not better as any other airline they are efficient and cheap.

Flew recently Edinburgh to Bordeaux. Outward was good although had to wait very long one for luggage. Return trip was awful. The new Billi section where the cheap airlines operate is once through security tiny poor toilet facilities and passengers crammed in like sardines. Announcements impossible to hear queues for the gates mingling with people in the shopping areas and once at the gates even tighter than sardines. I understand you have to know what you are doing and what to expect with cheap airlines but I will avoid them if I can in future. This experience was stressful and very uncomfortable. To make things worse the staff on return flight were unfriendly and the food was disgusting!