Ryanair

Leeds Bradford to Palma 1/8/14 FR2326. Palma to Leeds Bradford 8/8/14 FR2327. Having not flown for 14 years because of a fear of flying I decided to take the plunge and book. Past reviews about Ryanair made me nervous and my computer skills are a little rusty. However having read the instructions my husband and I printed off our boarding passes etc without problem. I found Ryanair staff to be very courteous and understanding of my anxiety issues. I had a good flight both there and back and would use this airline again.

Stansted to Pescara 9th August 14 flight 982. Ryanair check in queue system totally understaffed. Waited 1.5 hours to check in our bags and made the boarding gate with 2 minutes to spare. Many customers were arguing with the check-in staff some crying some paying huge additional amounts for not having printed their boarding cards in advance (rip-off prices and makes the queues even worse). Total chaos and ruins the start of your holiday.

Last flew with Ryanair 10th and 15th Aug 2014 LPL-BCN-LPL. Excellent flights both ways - an unexpected bonus was getting premium seats and priority boarding at no extra cost when we checked in online two days before flying. Cabin crew courteous and friendly and both flights although each about 10 mins late pushing back from stand landed on time. Use Ryanair about 12 times a year and have never had a bad flight except for one (MAN-FAO Feb 2014) which was delayed because of storms which affected all flights to Southern Europe that evening. Crew were trying to be helpful but abusive and drunken behaviour from a mixed group of twenty something's caused us to miss our revised take-off slot while the police removed them. As long as you read the website carefully and follow the booking and check-in instructions Take a bit of responsibility for your own arrangements then there shouldn't be a problem - although it never ceases to amaze me how many people forget to pack their brains when they travel.

9th August FR8241. Have just come back from Mallorca having flown for the first time with Ryanair. Have to admit was very worried due to comments made about flying with this airline. We found the check in lady very pleasant and kind who made checking in our luggage very easy. The aircrew were helpful and cheerful and although we were late leaving by 30 minutes could not have served us any better. It was very busy at Mallorca airport on our departure and we had a bit of a wait in the queue but this was because most people had not checked the weight of their luggage so were re-packing. Staff not as quick as from Bristol but once we were on the plane the cabin crew were lovely.

FR1448. Ryanair really can't help annoying customers can they? Now there are allocated seats priority boarding has no real value. So what do they tell you? - "If you want to guarantee to have your hand luggage with you on the plane then you should pay for priority boarding". So in effect you are being charged for having your bag with you. I am a regular traveller so don't take hold luggage to avoid the waiting at the destination. The small bag allocation is insufficient so I rely on the hand luggage. There is a hand luggage locker for every seat on the plane so how can they justify "first 60 only"? Ryanair shareholder please note if there is an alternative to Ryanair then that's still the one I choose!

I fly with Ryanair about 20 times a year. They are consistently reliable and punctual. The only time they let me down was when the ash cloud happened. The prices are fantastic but you have to be flexible to get the best deals. They are not BA but you need the mind set that it is like catching a train and do not expect luxury. But it means I visit my house in Portugal regularly and often pay more for the car parking than the flight.

Flying London Gatwick to Shannon in Ireland. No problems but not a cheap flight for a flight that only took an hour. Cheaper to fly to Malaga with a different low cost airline when you take into account the cost of hold luggage. Saying that we would probably use them again as we liked Shannon Airport. If you have to wait at Shannon find the brilliant viewing area on the third floor with free WiFi.

Flew Shannon-Poitiers-Stansted-Shannon. All flights were late leaving but made up time except for the Poitiers- Stansted leg which was delayed by 1 hour due to a passenger injury at boarding time. My only gripe is that I had booked a Shannon-Nantes flight and Hertz car hire in January. Ryanair cancelled the Nantes fight in May offering a flight to Poitiers or money back. Transfer went very smoothly. However Hertz told me that they did not have an office in Poitiers and my only option was to cancel which I did only to be charged a 50 euro cancellation fee even though I had booked through Ryanair. Small print and all that. Ryanair flights were excellent with very friendly and helpful staff.

Took flights as a family of 4 2 adults 2 children Stansted to Alicante and back. First time taking hand luggage only with Ryanair (used easyjet in May) and as Ryanair now allow your handbag too it has made the whole process much easier. I would put them above Easjet for that fact alone. Had a lovely Spanish crew on the return journey and the flight arrived slightly ahead of schedule. As others have said as long as you follow their strict rules on baggage and boarding passes there should not be a problem. I booked priority boarding for both journeys as it helps with the children to not have too long a queue and sort out seats and luggage before the plane becomes packed.

Dortmund-Krakow RTN. Avoided Ryanair because of their aggressive policy but decided to give them a try again. Finally Ryanair has understood that free seating leading to a scrum has had its longest time. The allocated seating for decent fees is a big improvement. Onboard only harassed once for a lottery. No constant announcements for buying this and that anymore. Leg room stays a problem though as they press 198 passengers into a Boeing 737-800. Wouldn't bear a FR-flight longer than two hours. All in all a decent experience for less than 200 euro rtn for two including bag priority boarding - worked well but isn't really necessary anymore with allocated seating - and reserved seat. If you reserve a seat at the time of booking you can can check in 30 days prior to departure. Well worth the extra fee for people who complain they can't print their boarding passes while being away from home.