Ryanair

FR505 Bristol UK to Dublin IE August 19th. With all the bad press and negative reviews about Ryanair I vowed never to fly with them. However on balance it was better than expected. Friendly flight attendants and apologies about the slight delay on departure. There was enough leg room for my liking even being a male of average height and the aircraft was clean. The only thing I would do is remove the garish yellow. But that's a matter of taste. Ultimately exceeded my expectations so kudos to Ryanair. I think the key is to stick to the rules which have been relaxed slightly recently and you'll be just fine. Wouldn't really advise priority boarding as it was pointless with seating now being allocated.

I use Ryanair regularly flying from Dublin to the Netherlands. You get what you pay for. Fast boarding a flight with reasonable service and quickly into the terminal once the plane has arrived. The staff aren't particularly friendly and clearly look as if they are under pressure for the entire flight. Upon reaching the gate the flight attendants have often told passengers that they only have 20 minutes to get the plane turned around and to get off quickly once the doors are opened. This often leads to a push when getting off. To avoid this I remain seated until people have started getting off. Because of the short turn around time it isn't unusual to find some else's rubbish in your seat pocket however flight attendants do go round with a rubbish bag before the end of the flight so it's caused by inconsiderate passengers rather than the airline. Overall if you just want to get there on time and you are not concerned about the service fly Ryanair.

Flew out of Stansted to Tenerife on 10th Aug. Got to Stansted early hours of sun morning to be met by a horrendous queue of 8 or 9 different flight destinations being queued at the same 3 desks. After being in the queue for roughly 30 mins a staff member called 5 flights to a separate desk to check in we did this which seemed to take an age. Finally we got our baggage in and we get to the gate and board the plane and were met by another massive queue through security. Ran towards the gate had to get on a train to the gate. When we finally got to the gate the flight had gone 10 very bemused passengers had also missed the flight. we all got directed to customer services. We were taken to the wrong desk and queued for 30 mins then got taken to the right desk. Another huge queue. When we got to the front the staff just said next flight is Tuesday at a cost of £440. No explanation of why the flight had left early and left so many people behind. This was a horrible experience and not the start to a holiday anybody should have to go through.

Just got back from Tenerife. What a horrible flight no coffee no hot chocolate only half the selection of hot food - no sandwiches. To top it off Ryanair ran out of toilet roll. But they had plenty of fags and booze and not forgetting the scratch cards. Never again. To be honest it shouldn't be called a budget airline either not at the price I paid.

Leeds Bradford to Palma 1/8/14 FR2326. Palma to Leeds Bradford 8/8/14 FR2327. Having not flown for 14 years because of a fear of flying I decided to take the plunge and book. Past reviews about Ryanair made me nervous and my computer skills are a little rusty. However having read the instructions my husband and I printed off our boarding passes etc without problem. I found Ryanair staff to be very courteous and understanding of my anxiety issues. I had a good flight both there and back and would use this airline again.

Stansted to Pescara 9th August 14 flight 982. Ryanair check in queue system totally understaffed. Waited 1.5 hours to check in our bags and made the boarding gate with 2 minutes to spare. Many customers were arguing with the check-in staff some crying some paying huge additional amounts for not having printed their boarding cards in advance (rip-off prices and makes the queues even worse). Total chaos and ruins the start of your holiday.

Last flew with Ryanair 10th and 15th Aug 2014 LPL-BCN-LPL. Excellent flights both ways - an unexpected bonus was getting premium seats and priority boarding at no extra cost when we checked in online two days before flying. Cabin crew courteous and friendly and both flights although each about 10 mins late pushing back from stand landed on time. Use Ryanair about 12 times a year and have never had a bad flight except for one (MAN-FAO Feb 2014) which was delayed because of storms which affected all flights to Southern Europe that evening. Crew were trying to be helpful but abusive and drunken behaviour from a mixed group of twenty something's caused us to miss our revised take-off slot while the police removed them. As long as you read the website carefully and follow the booking and check-in instructions Take a bit of responsibility for your own arrangements then there shouldn't be a problem - although it never ceases to amaze me how many people forget to pack their brains when they travel.

9th August FR8241. Have just come back from Mallorca having flown for the first time with Ryanair. Have to admit was very worried due to comments made about flying with this airline. We found the check in lady very pleasant and kind who made checking in our luggage very easy. The aircrew were helpful and cheerful and although we were late leaving by 30 minutes could not have served us any better. It was very busy at Mallorca airport on our departure and we had a bit of a wait in the queue but this was because most people had not checked the weight of their luggage so were re-packing. Staff not as quick as from Bristol but once we were on the plane the cabin crew were lovely.

I flew from Bristol to Alicante and then Alicante to Bristol. I will never fly with Ryanair again I paid £70 for my suitcase to fly out and home. Arriving in Alicante I was charged another 50 euros because they had made a mistake but was told I could claim this back when I got home. I emailed Ryanair no response from them so I rang I was on hold for 20 minutes just for them to say my case was overweight. I was allowed 20 kilos of weight my suitcase was 16 kilos. The food on the plane was far too expensive. £5 for a soggy sandwich! The staff service was appalling! I wouldn't recommend them.

Flew in May BLQ-RYG (Bologna-Oslo Rygge) the plane was almost empty there were 40-50 passengers on board that was good because I was able to sit in the emergency exit seat without paying anything more! The flight was OK the plane clean. The crew gave us food twice on a flight of two hours. I recommend Ryanair!