Ryanair

Barcelona to Birmingham FR9162 31st Oct. Love Ryanair so much better now with allocated seating and the extra bag makes so much sense - can now take my handbag and my small suitcase on with no problems. Had more of a problem with Monarch - I had to empty the contents of my handbag into my duty free bag - what a waste of time as I was still taking same amount on to plane!! Well done Ryanair for sensible rules.

Dublin to Lanzorate to Dublin in October flights cost almost £1000 for 2 people. Boarded the plane took our seats I'm tall and ended up looking at my knees for the duration of the flight. Looking for somewhere to put my newspaper and the other normal things you bring onboard - there was no little pocket at the back of the seat in front of me with the result I had to pile everything on my knee leaving the tray table in a very awkward position. The lady came around with drinks I ordered a coke which turned out to be the smallest can of pepsi in the world for 2.50 euros. No frills 100 per cent low cost not really. Would I fly Ryanair again? Not unless I was really pushed.

Paphos to Rome. FR 9697. October 31. Business Plus is a waste of money if there is a bus from the terminal to the plane since then one does not receive Priority Boarding. Also there is no Priority Deboarding so if one is in row 16/17 and there are exits front and rear then one is last off the plane and last at Passport Control. To be of value Business Plus passengers should always board first and deplane first. This would mean that the passengers would travel in a separate bus and all the Business Plus seats should be at the front of the plane just as in any other airline.

We flew to and from Cork from Stansted and had no problems whatsoever. Flights were bang on time crew were nice.

We flew Stansted to Ancona for a few days at the end of September. A lot of the reviews here knock Ryanair but I have to say I was very pleasantly surprised by the service provided. Apart from that awful jingle on landing the inflight experience was fine and the cabin crew polite and helpful. Stansted passenger handling airside is appalling but that is not Ryanair's fault. I will definitely fly Ryanair again as long as it is hopefully not from Stansted!

Flew from Birmingham to Barcelona last month excellent flight and service. Arrived ten minutes ahead of schedule. We fly with Ryanair at least six times a year and have never had a problem. Yes - there are a few rules and regulations but if you abide by them there shouldn't be any problems. We are flying to Dublin next week return ticket less than a one way train fare to London! The added advantage of being able to take two bags as hand luggage has come as a real bonus.

Flew back from Malaga on Saturday booked assistance and was taken straight to boarding gate and left there without wheelchair when I asked how I could get to toilet was told I could walk. Waited an hour and then everyone boarded the plane which took another hour I was put on last and as we boarded from front I was in row 30 and had to get to back of plane past everyone who was trying to get suitcases up and settled. It was a nightmare which could have been avoided if they had checked where I was sitting and put me on first. The wheelchair at Stansted had been left at front of plane I came off from back and no one came to get me my Mum had to go and get wheelchair and take me up to passport control.

Flew from Leeds Bradford to Dublin. New "customer service" standards mean you don't have to queue down staircase anymore. Ryanair have decided passengers need fresh air. So we waited alongside aircraft stand in cold windy weather with free kerosene fumes thrown in! Looking forward to the day when Ryanair learns what "customers" really are!

I flew with Ryanair on Sept. 19/14 Dublin to Gatwick. As I had not checked in online I was told that I had to pay 70 Euros. I explained that I did not have access to a computer but that was no excuse - they said I would have to pay or I was not going anywhere. I had already paid 30 Euros for my piece of Luggage at time of booking so after paying and having requested wheelchair assistance on my original booking I was told to sit on a bench and wait. Eventually I was taken the departure gate only to be told after waiting 1/2 an hour and asking that the plane was 45 minutes late and would be leaving from a different gate. When we finally boarded - I did have priority boarding but that didn't seem to matter I had to walk across the tarmac to the plane and with much difficulty walk up the steps to the aircraft with my small carry on (I was not offered any assistance) to the last row. The last straw was when we were finally airborne I asked for a drink of water to take some medication and was told it would cost me 3 euros. Needless to say I will not be flying Ryanair again.

I booked a ticket from Venice to Brussels. First time at these cities. First time traveling with Ryanair. 70 Euro charge for no online check-in is abusive. This killed any savings from traveling with them. In addition both airports are quite remote from the respective target cites. Add 1 hour bus for getting to the airport and out of the air port for each city. This is awful. Would rather much fly with regular airline than them.