Ryanair

I was a little surprised by the high cost of the "lower fares" Ryanair to fly one way from Pisa to London but didn't give it much thought. I made the supreme mistake of not checking in on ine prior to arriving at the airport. I was told that before I could receive the boarding passes it would cost another 45 euros each my wife and myself. It's mandatory. This, after I had paid for the tickets online with my visa card. Not having a choice, I coughed up the 90 euros so we could catch a connecting flight with an ethical airline company. I am a 71 yr old retired business man with many transactions under my belt but have never in my 50 years of business been the victim of extortion. Ryanair is no longer a "lower fares", honest, ethical or even decent airline with which to do business. If I should ever find myself in the position of having to fly to a place served only by Ryanair, I will either walk or not go there. If I could post this with less than one star, I would.

Flew Ryanair for a business trip to Dublin. Chose Ryanair over airlines departing from Schiphol, because Eindhoven Airport is more convenient (small airport, with very fast check in/customs, boarding and luggage delivery - from landing to car in 20 mins). With Ryanair you know what to expect. Cramped seats and except for carry-on luggage, everything else will cost you. Value for money is good though, especially if you book in time and don't need to bring much luggage. Both flights were uneventful and arrived on time. The flight from Dublin to Eindhoven (Friday) was however boarded by a rather large group of semi-drunk Irish (wo)men who continued their drinking during the flight, had to use the toilets all the time and blocked the aisle. Headphones provided a welcome layer of isolation. For some reason, on the return flight there was more cabin luggage than could be fitted in the lockers. This was solved by putting whatever wouldn't fit on the floor of some free seats. Not sure if this is standard procedure, seemed a bit odd. Anyway, it was the standard Ryanair experience. If you don't mind the lack of comfort and service, it is perfectly fine for a couple of hours and good value for money.

I think Ryanair is the easiest way to fly short haul in Europe. First of all it's a low cost so it's very cheap and very easy. But the problem is that because they're a low cost airline, they charge for everything, including food, luggage and a lot more.

Bari to Trieste with a 9hr 32mins delay. Never again with Ryanair. We were on plane on time already and because of an technical problem we have to go off again. That's ok, but than started our all day waiting in an unorganized airport of Bari. Frst they tell us that the new flight time will be 5:25pm, but they have know already that won't be before 7:40pm.

Rule changes at this airline have been definitely for the worse. At check-in if you do not pay extra for a seat selection you will be assigned the worst seat available. Some rows will remain completely empty but you will be asked to stay in your assigned seat and fly squeezed between two passengers. A second problem is that in order to be more customer friendly Ryanair now allows or does not care anymore if you take two or more pieces of luggage into the cabin. Some are huge and well over the size allowance. The result is either you board early or you will not find space for your small piece of luggage anymore. Boarding early does not help if you carry a soft bag as you will later see that the crew even help to squeeze hard suitcases into the overhead holds not caring about the content of your soft suitcase. On this fight I was shocked to see that about 15 very big suitcases were stored in empty rows placed in the free space between rows, the aircraft was about to take off when the chief assistant asked the assistants to remove the bags and place them elsewhere. Bags and suitcases were not put under the seats either, most of them were just put between seats.

I was expecting this airline to be extremely terrible. I had seen reviews online and the planes themselves didn't look very nice. However, I was pleasantly surprised to find that we had a fairly decent flight. The first thing I noticed once I got to my seat was that it didn't have a pocket. I didn't mind but It was a bit bothersome to keep all of my trash in my pocket or on the tray table. There were mid-flight advretisements which I thought was strange (I'm used to flying nicer airlines). However, nothing during the flight bothered me. We arrived 20 minutes early in London and I would have to say that the flight wasn't bad. I would fly it again.

Tried Ryanair biz plus as I normally go BA, not even a cup of tea. A bun fight in the queue to board and I had asked for disabled assistance both ends. In Dublin nobody to help even though pre-booked, on my return to Dublin complained and was assured there would be no problems at Stansted. On my return there was nobody to meet me, so they let me down twice. Will not use again!

Staff associated with Edinburgh airport were fantastic, helping us to clear security quickly and with very good humour. In contrast, Ryanair staff were surly and officious. After a pretence at asking for volunteers to have cabin baggage put into the hold 'free of charge' the staff member decided to pick on the middle of a long line. We explained that the child travelling with us was unwell, having been taking Calpol through the day, and asked if she would not transfer our luggage to the hold, especially as our arrival would be late evening. Asked about how long the delay at baggage reclaim would take, the staff member became very officious and suggested we were arguing with her. We had not been asked to give her our boarding passes until she had become very defensive - "Are you going to give me your boarding passes?" - when we handed them over immediately. She was obviously having a bad day, and did not transfer anyone else's baggage to the hold after us. We were left to remove valuables and repack our bags. As someone who works in a customer-focused business, I find it hard to believe that staff can get away with rudeness and off-handed comments on a daily basis. I also note that the baggage label suggested that our baggage would not be covered by Article 4 of the Warsaw Convention. This was not pointed out to us. I will avoid Ryanair at all costs in the future.

Ryanair flight from Stansted to Pisa was fin,e and crew were good. Boarding was a shambles as the gate had closed before anyone came to process the passengers. People were having their cabin bags taken into the hold at random even though the bags were well within the limit. One passenger sailed through with a backpack the size of small car and the staff said nothing. Makes me wonder why I bother following their rules.

Ryanair may have super low price deal, but only if you're familiar with the rules. Make sure to online check in once they send you the mail a few days before the departure date. Otherwise you will be penalized for £45 per person. If you don't print your boarding pass or have their app, there will be a penalty of £15 per ticket. The check in process was pretty lengthy. You have to line up for check in first and then line up again to drop off the package. Make sure to be in airport at least 2.5 hrs earlier.