Ryanair

I am nearly 6ft tall and I don't have any problem with leg room. What I do love about Ryanair is that the seats don't recline, so you won't hvae your tray stuck in your face by someone in front of you reclining their seat right back. I think it is bad manners to recline a seat on these short flights.

This was my third time flying with Ryanair and I have to say that I feel something changed there. Crew were much nicer than before (I flew with them a year ago). I didn't have any issues because I knew the protocol already. I could write that seats were terrible, but there's no point in doing that because it's a low cost flight and I was very happy with it. Can't believe it, but I'll give this a good rating. For the price I paid, I got more than enough.

Ryanair have stepped up their game. Customer support has improved and cabin crew on the plane were kind and friendly. However, the cabin could get cleaned a bit more and some extra leg room would be nice. I didn't go to bag drop as I only had hand luggage. On my outbound and inbound flight, they were both 10 minutes early and we departed on-time both times. I would definitely fly Ryanair again.

I booked with Ryanair in April 2015 and found myself that they had brought forward my flight in March 2016 by 7 hours. I never received a email confirming the change so I contacted them and they said the don't usually contact passengers until a month before as it is more than likely be changed again. So they are selling tickets to passengers knowing they most likely might not be flying at the times advertised - I got a full refund, but had I not checked the times I would have been left with shattered plans, beware.

After travelling almost every holiday with SN Brussels Airlines, we decided to fly with Ryanair. Not because we're out of money, just because the flight schedules were better, we wanted to arrive early in Rome. So we went in the Boeing 737 and there wasn't much of leg space. The cabin crew was friendly. In the middle of the flight there was a kind of shop aboard and other commercial stuff. The ground service at Brussels Airport wasn't that good, it was very chaotic. But, if you compare that with the low fares, you can't complain much. I had a pleasant flight without any problems.

Last night in Barcelona I met the most rude and ill mannered Ryanair employee. As an orderly queue of travellers were gathering we joined the ever increasing line, this staff member came along and blurted out to us towards the rear of the queue "your hand luggage must go in the hold" and started just in front of us to put yellow tags on. He was asked had he done the same to the front of the line and he replied no - just from here back, 38 bags, in the rudest way you could imagine. He explained "I have the right to do what I want". Come on Ryanair step up to it and stop your staff talking rubbish and being rude to the passengers. Other than that lovely staff onboard and perfect job on a very foggy night

Extraordinary treatment of passengers by Ryanair. Departing from Stansted very early on Wednesday morning the weather was horrible and raining very hard. The aircraft was off jetty so had to be boarded by steps front and rear. 2 passengers were in wheel chairs and clearly unable to walk at any great speed let alone climb stairs. Boarding commenced with passengers having to walk quickly to the aircraft steps only to find at the rear that one of the elderly was making very slow progress up the stairs. A queue quickly formed as she progressed excruciatingly slowly with help from family members up the stairs. In the meantime, without any cover, passengers waiting to board became totally drenched. I got to my seat as with many others looking literally as if I had just stepped out of a shower fully clothed. Is it really beyond their wit to either have as high loader to facilitate wheelchair passengers onto an aircraft that is off jetty, or if this cannot be managed, hold back general boarding for just 5 minutes while all passengers needing assistance are able to board, thereby avoiding the angst and drenching!

Tried Ryanair for the first time. Its ticket (once you added a checked bag and reserved seat) was actually more expensive than Aegean, however, it had a slightly better schedule. Check-in costs €45 but online check-in with mobile app was free. OK, did this. Then informed I couldn't use electronic boarding card, so would have to pay €15 at airport. After silliness with customer service, who sent me (very) fine print detail that does indeed say non-EU cannot use mobile app, then stopped talking with me. I finally went and found a hotel to print hard copy for me. Then, there was the mayhem boarding (agents ignored "priority boarding" (glad I didn't pay for that!). Once on board, we found space for our small bags and settled into the most uncomfortable seats, only to have flight "attendants" (cattle movers) start taking bags down so that those with larger bags could put them up. If you had a soft bag (even if large) they pulled it down to go on floor so that those with huge hard shell bags could put them up. Never seen that before.

London to Athens with Ryanair. On this flight we had a 2 hour delay due to the fact that there was fuel spillage on the airplane so we had to deplane. Apart from this we made up a bit of time on the way back. All in all its good value for money and has new airplanes.

We arrived at the boarding gate to see the chaotic Ryanair queue in which we waited for a long time and then Ryanair announced that the first 90 cabin bags were guaranteed on board. When we finally got to boarding the aircraft a member of staff told us we were the 90th passengers, therefore our bags would be put in the hold for free with no lock on. Fair enough. However, after boarding the aircraft we found that many people behind us were entering with bigger cabin bags which hadnt been put in the hold and that there was indeed space in the bin above our seat. This started to annoy me particularly as passengers who got on with their bags (I don't know why) with the assistance of their cabin crew came from all over the aircraft to put their bags and coats in our overhead locker whereas we had to sacrifice our personal items to be put in the hold. Luckily for Ryanair, the flight was uneventful and our bags arrived safely. Overall, if after ninety pieces of cabin baggage have boarded the plane, enforce the 'putting cabin bags in the hold' rule fairly and accurately.