Ryanair

✅ Verified Review | Eindhoven to Lisbon. We checked in 4 days ahead of our flight, which is the max possible, and they split me and my girlfriend while the plane was empty. Then they charge 10€ extra to sit next to each other, while other seats where 4€. I had to place my hand luggage under my seat while the luggage compartment was empty. Also totally rude stewardess.

✅ Verified Review | Stansted to Athens. I have been travelling regularly with Ryanair, purely because of the low cost, but this is the second time I met a helpful cabin crew member. There was no toilet soap / paper, as something had gone wrong with the providers at the airport and while the rest of the crew were "sorry" she went beyond expectations and tried to improvise to find solutions. This is the kind of cabin crew expected not only in big airlines but also on the budget ones. Congratulations to the attitude of that wonderful lady and may more follow her example. Customer service can make a difference in a journey and it did in this one.

✅ Verified Review | Ryanair have decided to issue free seats totally at random splitting up family groups. This seriously affects safety linked to any emergency or the comfort for nervous flyers. My wife and I have been allocated centre seats in rows of three, 16 rows apart and both entering different doors! This hampers boarding as we only have one phone with the Boarding bar code on. Not happy at all.

✅ Verified Review | Will not fly with this airline again. Used to fly with Ryanair no problem but after my most recent flights with them I will be choosing a more expensive option. I normally fly with my partner and our seats are always placed side by side without us paying extra. Lately it seems they are in such desperate need for money that's they are splitting up family members in order to get them to pay the seat selection fee. This is dangerous in case of emergency. Obviously family members will rush to find each other in case or emergency and this would create chaos. Me and my partner had two empty seats beside us in the plane anyway. Will be booking any other airline in the future.

✅ Verified Review | Bologna to Bucharest on March 16. The fastest drop-off baggage I ever met (up to 1 min.). 30 mins. late departure and 15 mins. late arrival. Otherwise, the flight was excellent, most of the passengers were young exuberant Italians prepared for a city-break in Bucharest, so the atmosphere was very nice. Fantastic cabin crew, young, professional, permanently working, smiling and chatting. Just 9 of 10 for a slight delay, maybe I'm too demanding. The price was a real bargain.I hope that Ryanair will increase its operations in Bucharest.

✅ Verified Review | The flight was ok as far as budget class can be. I hired a car via Ryanair's website. 1st problem was getting Goldstar car hire at Palma to accept my own damage waiver insurance. 2nd problem was unknown to me they slipped an extra charge called smart return fee on the invoice £25. I assumed at the start of the hire that this was for the fuel and would be refunded when I returned the car fully fuelled. Apparently this is an extra charge to avoid "administration" fees should you return the car partly fuelled. You still have to pay for the used fuel. As far as I'm concerned it's a scam I thought I'd covered all the scams hire car company's use. I photograph the car damage before the hire started and the return. Kept the fuel receipts and photo'd the fuel indicator and milages indicator. This is a new scam for me.

✅ Verified Review | Stansted to Rome. Terrible experience. I know it is a budget airline and so have little expectation for amenities and service which is fine, but what I wasn't impressed at all is the lack of transparency in what's required. Myself & my partner were almost charged extra 50 euros each as we didn't know you had to print out the boarding pass ourselves. Luckily the lady at the desk found us a different solution and printed our boarding passes. This should be made clear not in small print. If there are extra charges for such thing, do make it clear as clickable option like Airasia do. I am quite put off to book Ryanair again.

✅ Verified Review | Edinburgh to Barcelona. One person tells us we don't need our boarding passes printed, so we went and waited in the gate line, when we got to the front another individual said they needed to be printed and therefore we had to wait till the end of the line. This now left no room for our carry on bags. Additionally, the gate number showed up and by the time we arrived at the gate (leaving immediately after seeing the gate) they were already doing final call (with many people having no idea what proper line they were supposed to be in). They are unprepared and overall messy.

✅ Verified Review | I recently flew with Ryanair from Stansted to Cork. This was the final leg of a 28hr journey from Canada back home. I forgot to check in online before my Ryanair flight but luckily had arrived 3 hours before the flight and 1 hour before online check in finished (which if I missed meant I'd be paying €50). A Ryanair representative who went above and beyond to ensure I did not have to pay this. While I had enough time, my internet on my phone was shocking so to cut a long story short, he sorted me a phone to sign me in and then allowed me take a picture of the ticket. Then guided me to the front of the Q and another very helpful lady.This was incredible. Thank you so much!

✅ Verified Review | Boarded Carcassonne to Manchester bound plane 20 mins late due late inbound arrival from MAN (not Ryanair's fault). Informed cargo door had been damaged by a ground loader whilst parked at CCF on turnaround and that a RYR engineer had been sent from Stansted. Engineer arrived 19.25, declared aircraft ok to fly. We boarded again, then subject to a 20min ATC delay. Flight landed MAN 3 hrs 58 mins late. However, none of these issues were the fault of RYR, and each pax given a €5 food voucher too. I say well done to the airline / tech / admin for getting us out of CCF the same day!