Ryanair

✅ Trip Verified | The staff during our boarding from Stansted to Athens, made me pay for my baggage. If I didn’t pay she wouldn’t let me board the plane. My baggage was under the 10kg. (I had paid for 10 kg) It didn’t fit though in the measuring guide they have. I put out some clothes so that it would fit. She still refused. The suitcase fitted but she still persisted that I have to pay or the plane will leave without me.

✅ Trip Verified | Flew from Prague to Rome Ciampino (return) with both flights spot on time noting that both legs were fully booked without any empty seats onboard. No checked in baggage so headed straight to the gate. The Ryanair mobile App is helpful (apart from the nagging up selling but it's understandable). It's great boarding passes can be saved & viewed in Google Wallet. Boarding was managed well in PRG and CIA even with the full of passengers (with Prague being strict on carry on luggage sizes as some fellow travellers were being a bit cheeky). The cabin crew on my return flight were especially superb and professional with a smile. Both legs were on a Boeing 737-800s (I suspect there are no 737Max stationed in Prague). One had an updated interior with slim seats and notably much more comfortable (esp. Legroom) than the other, although both were in top condition (including cleanliness). This product is ideal + hassle free for quick flights around Europe.

✅ Trip Verified | Love Ryanair efficiency. Does what is says on the packet, nothing pretentious. Crew were great, and even managed to go down with aisle with the trolley on a 30 minute flight. My 7th flight with them, just wish they flew to Frankfurt they'd get all my euro business.

Not Verified | I have been a long term advocate for this airline. Not after this experience which was beyond shocking. One of the 3 toilets was shut as it contained bags of rubbish from the incoming flight and staff stored additional rubbish in the locked toilet at the rear. Not only grossly inconsiderate but not safe. Access to any toilet was blocked during most of the trolly service leaving long queues to use the only two bathrooms available one of which they then locked because someone had an accident. The conditions young cabin attendants on this flight were expected to work was shameful. If a parent tried to change a nappy of a child it would not have been possible as neither of the bathrooms operating had a child board. The plane was filthy and smell atrocious. Upside an excellent hard working crew.

Not Verified | Flew Ryanair last week to Tenerife. Baggage drop was a breeze as was boarding. Well organised. The flight itself was excellent operated by a fantastic crew especially the cabin manager who was friendly polite and professional. Wouldn't hesitate to use again.

Not Verified | I regret choosing Ryanair for my flight from Warsaw Modlin Airport to the Netherlands. Having flown with various airlines for nearly a decade without any issues, my experience with Ryanair has been deeply disappointing. Normally, I purchase my tickets well in advance and receive the necessary information and instructions via email a day before the flight. However, this time was different. Despite booking my ticket as usual, I arrived at the airport two hours before my scheduled flight only to be informed that I could not proceed without paying an additional $60 fee. I was shocked and utterly confused. When I asked the staff, they were rude, unprofessional, and failed to provide a clear explanation. They repeated that I had no choice but to pay the fee. It turns out this penalty was due to my not checking in manually at least 24 hours in advance, a requirement I was never informed about. This experience has left me extremely dissatisfied with Ryanair, and I will never fly this airline again.

✅ Trip Verified | They told me I could change my ticket, but Ryanair does not do refunds or credits. I would give them a negative -5 star review if I could. These are the pirates of the sky and now after my last interaction with them. I will never fly Ryanair again. I don’t care if it costs me 3 or even 6 times their airfare to fly with anyone else. My mother in-law has had a major stroke. I have 8 days before I was going on a flight with Ryanair. I spent 45 min waiting for someone to attend to me on the chat (complete waste of my time). So I went to my booking to change the tickets to a later date. The charges to change is more than the tickets I purchased. £45 per flight per change and the difference in the airfare. Now to be clear. I was changing my flight from December 2024 this year to March 2025. It is absolutely criminal and I have had enough. I am sharing this everywhere I can to save others the robbery from rip off artist that is RyanAir.

Not Verified | I upgraded my ticket during the booking process to include a cabin bag, paying extra for this service. Additionally, I was aware of the policy stated on the Ryanair website, which mentions that cabin bags may be checked in free of charge if the flight is full, and with my experience with other airlines where I could check in the cabin bag, I brought liquids in my cabin bag. To my surprise, at the counter, I was asked to pay an additional €37 to check in the cabin bag. This seemed unreasonable, especially since I had already paid for it as part of the priority package, which did not provide any tangible benefit. All passengers were still processed in the same flow and stood waiting together, with no apparent priority, in addition to the flight delay. In addition to the bug with the app where I couldn’t pay extra for the luggage that should have been checked in for free.

✅ Trip Verified | I wouldn't want to be a cheerleader for Ryanair. So many things can go wrong. But when things go right, as they did on this trip, I think it should be said that the airline provides a good service at a reasonable cost. Most of the annoying announcements have gone, and by paying a few pounds extra you can get a seat up front and take an extra bag on board. The cabin crew were efficient and friendly, particularly on the return flight, where they were smiling and looked happy to be there.

✅ Trip Verified | A mistake takes place and a booking is made incorrectly. Their app is not working and I can’t change the booking within 24 hours of the booking. Contact them and they are asking £93 to apply a change. Just book with an actual airline and do your self a favour. PS: a change in name costs £115!! Changing 7 letters on the system costs more that 2 flights! Absolute thiefs.