Royal Jordanian Airlines

Doha to Amman. Embraer aircraft clean nice leather seats spacious. Flight attendants were friendly on a full flight. Pleasantly surprised with our hot lunch which was delicious and generous (3 choices of fish chicken or beef) a sandwich was also handed out before arrival. All this on a 2.5 hour flight! Price was just right. Highly recommended.

My wife travelled with our 6 month old child yesterday 7/3/2012 departing from NY JFK airline RJ 261 to Amman Jordan she was promised an infant bassinet they never gave her the bassinet. Staff informed her that there weren't any left very rudely and unprofessionally. To top it off she had to stay in her seat the whole trip time with the baby in her lap.

I travelled from Amman to Paris mid-June. Punctual operation clean interior friendly staff and a TV screen in seat. The selection of TV programs included recent movies which I did not expect. The flight was virtually effortless except for one flight attendant who I felt was a bit lazy. Overall it was a good experience. I will definitely fly Royal Jordanian again.

Staff are unprofessional. Our seats were changed several times. Our flight was delayed which is expected but how they handled it was very poor.

Touring Holiday to Amman. Aircraft was fairly new however the cleanliness of the toilets left a lot to be desired. The food was very poor. You don't get cans of drink you only get one drink poured. One cup of tea or coffee with your meal. Staff were disinterested in passengers. Passengers appeared to be an unwanted distraction to the staff being able to laugh and joke with each other. We upgraded to business class going out and what a disappointment that was. The food was somewhat better than economy but not by much. Would we recommend Royal Jordanian – definitely not?

My husband and another couple travelled Amman to Bangkok on 12 June 2012. We had booked economy class and 15 minutes before boarding an announcement was made that there were 6 crown class seats available at an unbelievable price so we snapped them up. Everything was done in a professional manner and my husband escorted back through security after completing the payment. It was the best flight we have experienced and were all able to get a good amount of sleep. Staff were professional and attentive and the meal was good and also the entertainment system.

Business Class from Heathrow to Bangkok return. Maybe called Business Class but not world class. Bit miffed to be charged $15 for a shower in the Crown lounge at Amman and then to find that the shower was dirty ill maintained and with no selection of toiletries. I am very disappointed.

Chose to fly Hong Kong - Bangkok return as they had a good priced fare. A330 aircraft both ways was reasonably new and the interior was reasonably clean. Inflight entertainment was quite good with a choice of recent movies. The biggest let down was the food and the staff. Meal choices were identical on both journeys and were very average in quality. I didn't like the soft drinks being poured out of 1.25L plastic bottles it was quite low-rent instead of being served a can. Contracted airport staff were surly and I didn't get the seats I had chosen online both ways. Onboard staff were disinterested and rarely interacted with passengers. It was as though they were there to get the least done as possible to get through the flight. They were very unprofessional particularly the males who were laughing and joking around. For me airline staff make or break and airline. On this airline they didn't impress therefore don't recommend this airline.

Travelled Business Class from Kuala Lumpur to Amman via Bangkok. All up it was a very pleasant flight. The food and drink was very good the staff friendly and very attentive and the seat comfortable. Probably not the equal of Business Class with Qantas Singapore or BA but still very good all the same.

Travelled Tel-Aviv to Bangkok via Amman. Flight to Amman was ok but to Bangkok was not good seats need renovation food was average served only water and hot coffee/tea coke etc on request only from the crew. The quality of economy class was below average on the return flight the food was better but the crew didn't pay attention to the call button.