Royal Jordanian Airlines

VIE-AMM-HKG-AMM-VIE October 2013: very nice experience with a good price. Vienna: separate bus for Crown Class guests - but Economy passengers boarded first so had to wait on the tarmac - Business on A320s are real business class seats 2-2 config good food and inflight entertainment. Transfer in Amman very smooth long layover - lounge really nice lots of seats only downside is the food in the lounge. No priority boarding for Business class for the flight in Amman to BKK/HKG. A330 really nice angled flat seats amenity kit missing ear plugs but the rest is really nice friendly staff good food and drinks. maybe more choice of English newspapers would be nice. Stop in Bangkok you have to stay on the airplane arrived early into Hong Kong. Return also very good little longer stop in BKK. Didn't understand why parked a remote stand in the morning in Amman but separate bus transfer for business was a nice treat. Transfer smooth again again lounge food can be improved. Overall a nice experience and I will fly them again.

TLV-AMM-DXB and back and I have to say that RJ have come very far. Great clean planes with comfy seats on a combination of A321 and A330. Great entertainment system with many option and excellent sound quality. Pleasant staff especially in the air. The price was actually very competitive but I did book early. All connections were on time and my luggage arrived quickly. Transfer at the new airport in Amman was very smooth even on return with a very short connection. The new terminal definitely adds to the overall RJ experience. This airline deserves to be upgraded to 4 star and I am sure it will happen pretty soon.

DEL-AMM-ORD on 12 October. Royal Jordanian didn't disappoint - their flights were just as good as my trip over on 11 September - see my review. Friendly check-in at Delhi Terminal 3 - got a pass to the General Lounge and a smile from the check-in agent. Lounge was awful but again it is not a RJ lounge so won't count it against them. Boarding A319 plane on time and on-time departure. Really friendly Purser and attendants - left me alone to sleep and when I woke offered me the full breakfast. Inflight video is the only letdown - just not alot of choices. Landed 30 min late into Amman due to headwinds (6 hour flight from Delhi). Quick transit at the new Amman airport - thru security and to the gate. Extra security for USA flights but that is typical. A340 from Amman to Chicago. Same plane as I flew on 11 Sept. Flight was very full - 95% in Y 90% in Crown Class. Initially flight attendant didn't come with water or a hello but then the purser saw me (I was in the last row and she was up in the forward galley) and brought me water and a smile. She made this flight great along with another flight attendant. Smiles - constant refills on drinks. The food on RJ is awesome! Flavourful and quantifies are massive. Main meal was great and the 2nd meal just as healthy and tasty. Movies the same as the outbound but did some work and watched DVDs. Arrived 40 minutes early. I am very impressed with Royal Jordanian.

I flew several legs with RJ. Every flight departed late with no explanation or apology. On the long-haul sector of my journey with RJ (Amman to Bangkok) the seats were badly maintained the WC was dirty (pools of urine on the floor). When I raised the state of the WC with the flight attendant he merely blamed dirty passengers. Post flight I complained to the customer service unit and their responses were evasive. Then they didn't credit points across to my oneworld partner frequent flyer account. I would not recommend this airline for a long-haul flight.

Could not get better AMM-BEY-AMM. Both legs on Embraer 195 the seats are super comfortable fit for flights with a duration of up to 4 hrs. The duration is 1.55 hrs we were offered 2 sandwiches and dessert of a cupcake. The captain performed his tasks in an excellent manner the landings and takeoffs were super smooth. Recommend to all cannot compare it with Middle East Airlines- a competitor on this route.

Excellent trip - 11 Sep from Chicago to Dubai via Amman in Crown Class. Check-in quick with friendly agents - given pass to Air France/KLM lounge in Chicago. Plenty of food and drinks literally next to the departure gate. Boarding priority for Crown Class - directed to my seat on the A340 by friendly FA from Romania. She and the Purser continued excellent service from take-off to landing - friendly and personable. Only 1/3 full so lots of space - older style seat but so much room! You basically had 5 aircraft windows of space when reclined. Food service old-style - on a cart for each passenger to be serviced individually - very classy. Quality and quantity of food excellent. Entertainment was ok - they need more options for films and TV shows. Arrived 1 hour early into Amman - transit in the lounge - more high quality food. Dubai flight was full A321 - again great service and excellent food. Landed on time and bags were out relatively quickly. I look forward to my return flight back to Chicago.

I flew from DXB to AMM and found the service to be very good. Crew was excellent and seat comfortable enough on A321. Return from AMM to DXB flight was left on time and arrival in DXB was 15 minutes ahead of schedule. Asked for EMEX and check in counter were very pleased to issue the BP with EMEX seating. Overall I will fly RJ again in the near future and hope they will expand the route to the South East and Far East Asia.

Paris - Amman - Bangkok I/O. I do not recommend economy class regarding the too limited space between the seats. Uncomfortable if you are are taller than ±5.7 ft. Had to pay an extra $95 at BKK on outbound flight in order to get the first seat facing the partition wall. Crew Rather little kind and rare smiles.

My wife and I have just returned home to Perth Western Australia from a holiday to Israel and flew on crown class from Kuala Lumpur to Tel Aviv and I will freely admit to being a little dubious after reading several reviews as to how the journey would be however I was more than pleasantly surprised at the quality level of service that we received from the seating comfort to the excellent in flight service and the gourmet meals ( served with silver service ) apart from a half hour delay of departure at Amman airport on our return journey the rest of our flights were punctual. We had a 2.5 hour transit stop over in Amman and found the business lounge to be excellent with a range of very comfortable lounge seating together with a fine complimentary variety of well prepared food and drink. We are planning a trip to the U.K. next year and will certainly consider flying with R.J. via Amman again.

BKK-KUL return on A330-300 - what a beautiful aircraft! First flight ever on RJ and looked forward to this new experience. Turned out to be a disappointment although the aircraft was modern with good IFE. The meal was bad both ways and their service by a Thai crew disappointing. The Jordanian head stewardess on KUL-BKK sector was superb though. Other reviews suggest RJ to be very good on long-haul but this intra-Asian sector turned out to be a disappointment. The hardware is there but they are way behind MH or TG.