Rex Airlines

✅ Trip Verified | Flew with Rex 3 times so far and will definitely use this airline again. On all previous occasions, all flight attendants were so professional and friendly. They really treat you with a lot of respect even with how demanding the airline industry has become. On the last occasion, I misplaced my boarding pass and the last thing I wanted to do was to go back to the kiosk only to wait another 30 minutes at the security clearance. Luckily enough, a lively, older lady was happy to reprint me another pass and throughout, she was maintaining a lovely conversation while other flight attendants, from other airlines, were sitting on their phones barely showing any interest to their own passengers. Upon entering the plane, I was met was with a flight attendant who was by far, the best flight attendant I have ever come across. He made the little extra effort of greeting you onto the plane using your title and last names. This really made the flight experience a little more personal. Having to sit at the front row, I was truly entertained by his service to passengers especially the elderly and children, he greeted the nervous children who approached the plane nervously and went to their seating giggling, laughing and excited for the flight. Offered the parents for the children to meet the pilots once all passengers have taken their seats. If you are an elderly or a parent with children, I highly recommend REX. Throughout the journey, I was addressed by name as offered refreshments and snacks. I was made to feel like a person and not a customer or passenger. Even though I was not hungry, the FA suggested some snacks that were so delicious. I truly can't see myself flying with any Airline and I wouldn't recommend any other airline but Rex. 10/10 service!

✅ Trip Verified | Before I even got on the plane its a disaster. Original flight cancelled and moved to a flight two hours later. This was not suitable so had to call to get an earlier flight. Managed to get one an hour earlier. They didn't transfer my seats across so now I'm going to have to separate my two small children so good luck other passengers. Waited on hold for 25 mins to speak to someone because couldn't check in online. I started speaking and they put me on hold then came back pretending they couldn't hear my and just cut me off. Told me to wait 15 mins and the online check in would work. it didn't. I don't mind waiting because of lack of staff but to be ignored and cut off is something else entirely.

Not Verified | I am a regular flying customer and have been disappointed with this post Covid craziness and cancellations of Jetstar and Virgin. Airport long lines and waiting waiting. None of that with Rex. What a dream experience. Can't say enough of great service and organised on time flights. Will definitely be flying Rex again.

✅ Trip Verified | Plane B737-800 in a very good condition and clean. Nice and friendly welcome from crew. Flight was on time and safety procedures were done physically. After take-off, inflight service started after 45 minutes. Crew was offering coffee with pretzel or juice with cookies. There was no IFE but who need it on a such a short flight.

✅ Trip Verified | The worst experience ever. My carry-on bag was a fraction of an inch too big so it was confiscated and placed in checked in baggage. This caused me great inconvenience, as I was held to ransom to pay $55 extra for the bag to go in the luggage area. After 55 years of flying the worst experience with the worst airline. Never again. Their 737 has the smallest legroom ever.

✅ Trip Verified | I had to purchase this flight at the very last minute when Jetstar cancelled my flight. I enjoyed the flight. Service was friendly and efficient and the flight left on time. The meal was ok, although the taste was a bit dry. The wine served was both delicious. and generous. By and large a good flight.

✅ Trip Verified | Sydney to Gold Coast. Cabin crew were sub-standard and barely coping. The loads were full but sitting in a window seat I was ignored and disregarded for service and had to try and get the attention of the attendant for water because she was so pre occupied with the couple beside me. When she reached me she hurriedly threw a glass of water at me without an apology. Also over a lunch break surely we could have a savoury refreshment instead of a chocolate brownie thrown at you. I will probably avoid Rex to travel on again

✅ Trip Verified | I'd never flown Rex before, however, I'd heard good things. From booking to disembarking the whole process was easy. The reminder emails and texts were easy to understand and follow, the check-in process was easy. I am a single dad and was travelling with my three daughters eldest being 10 and Rex allowed me to board first with them to get them settled which removed some of the stress from me. The staff onboard couldn't have been more helpful ensuring I knew that if there was anything I needed they'd assist. They provided my girls with some snacks & water before the rest of the flight as we were seated at the back. They assisted in watching the girls as I used the facilities. They even gave them a few extra snacks on the way down.

✅ Trip Verified | I didn't know of Rex Airlines before I booked. I needed to visit family & Jetstar & Virgin prices were over my budget, especially for such a short trip. My sister suggested I check out REX prices. They were half the cost of the 2 major airlines and with no added cost surprises like luggage & seating. My expectations weren't high, but I was pleasantly surprised. The on board staff were exceptionally pleasant, helpful and obliging. The space when seated was larger than Jetstar offers, and the leg room accordingly. And what a surprise to be offered a snack with Tea or Coffee, AND at no extra cost. My only disappointment is, that they don't fly to Darwin. I hope that happens in the near future because if they do, they will have a new permanently loyal customer. Thankyou REX for a wonderful flight experience.

✅ Trip Verified | First time flying with Rex and I was impressed with the service. The planes are former Virgin aircraft and comfortable. The food was very good and couldn’t fault the service. Much better than the other business offerings I’ve had recently.